Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 21, 2026
Guest UserThe Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance.
Lacking points from my personal experience:
1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges.
2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future?
The good parts:
1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality.
2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm.
3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.
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Price per night from:MXN$1,695
Posted on Oct 29, 2025|Deluxe Twin Room
JA697896While the breakfast buffet was a notable highlight with its quality and variety, my overall stay was significantly hampered by procedural and service-related friction points.
Parking: A Major Inconvenience
The process for securing complimentary parking is excessively complicated and needs to be streamlined. For a 5-night stay, having to follow these steps every single day was truly exhausting and time-consuming:
Validate the ticket at the Front Desk for complimentary status.
Go to the Parking Cashier for a zero-value receipt.
Surrender this receipt at the parking exit.
This multi-step, daily requirement detracts significantly from the convenience expected of a hotel in this category, and I urge management to simplify it for long-term guests.
Front Desk & Check-In Issues
Service at the Front Desk also presented some challenges:
The check-in process was not smooth and took longer than expected.
I often had to wait for an extended period for the front desk to answer my phone calls, which was frustrating when trying to resolve issues or make simple requests.
Value for Money
The breakfast buffet, while excellent, is priced quite high, making it feel less like a value-add and more like an excessive cost for those paying in addition to their room rate.
Overall: The quality of the breakfast is great, but the cumbersome parking procedure and the inconsistent front desk service created daily friction that significantly impacted the overall comfort and convenience of my extended stay.
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Price per night from:MXN$2,256
Posted on Jun 8, 2026|Deluxe Room
Resty NavarroOur 2nights stay is super great..the hotel is an old school but they still keep the cleanliness and the 5star hotel vibe with the pretty and hospitable staff...knowing the hotel is part of the manila hotel group they kept the standard..the room is different from the pics..its is big where you dont bump into one another while going around..bathroom one of my fav because of the bathtub...spacious cabinet for the clothes and baggage...over all it is 10 for our family..breakfast buffet..OMG worth the price...they never repeat the menu each day...my kid is a picky eater but she enjoyed the selections of food...everyday there is BACON.
Location wise it is just less than 5mins walk to the museums...if you love walking it is near Intramuros , Binondo, Quiapo Church.
No problem when you get hungry at night..there are lots of resto and food stall just outside the hotel.
Worth our stay..SURELY WILL BOOK AGAIN FOR A LONGER STAY🥰🥰♥️♥️♥️♥️
Thank you Manila Prince Hotel for a wonderful experince.
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Price per night from:MXN$671
Posted on Apr 16, 2026
Mr. Paul Yang
The hotel is pretty good, and the location is excellent, with lots of restaurants nearby, Starbucks, and the university all within close proximity. The room facilities look a bit dated, probably because the hotel is older. The service, however, is great and very welcoming.
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Price per night from:MXN$917
Posted on Nov 26, 2025
Guest User
Overall cleanliness was good, but some details weren't cleaned thoroughly enough.
1) Hair in the room 2) Floating debris in the kettle 3)
Btw, All the staff were very patient, and the food was quite good.
I'll come again next time, I really like it here.
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Price per night from:MXN$1,547
Posted on Jun 19, 2026
Nick S.It's a 30-minute Grab ride from the airport if there's no traffic. The hotel is in a historical building, and you can really feel its grandeur in the lobby, hallways, and staircases. However, while it's near the coast, the surrounding area isn't very clean, so I wouldn't recommend walking around. A 5-minute Grab ride to Robinson Place will get you everything you need: a supermarket, a drugstore, and restaurants. The pool on the 4th floor has a great view and is easy to use as it's not crowded. The breakfast buffet is about average. Intramuros is also about a 5-minute Grab ride away.
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Price per night from:MXN$958
Posted on Mar 16, 2026|Standard Room
Guest UserIi need a flat iron then i call from housekeeping dial 5 a girl answered i told her my intention of calling , but she in a sarcastic way she said u can birrow a flat iron only for 30 mins and i just said if only 30 mins maybe later ill borrow then i just hang up after an hour i called again in the housekeeping different girl answered she said akright i will bring it now to your room and the service boy just signed this maam, snd thrn no more i asked the boy after i finished do i need ti call he said no msm just left it outside.. so after i finished i just call the housekeeping the girl said alright i will send somebody yo pick it up until i checkout the flat iron still in our room… how come service person sometimes rude but the ithers are not… i hope that bayview park hotel train well their service attendant specially answering guest in right manner… not to sarcastic and too exaggerated ways…
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Price per night from:MXN$610
Posted on Jun 8, 2026
Anonymous UserStayed at Hotel H2O with a 4-year-old and a 1-year-old. Its main advantage is the location inside the park, providing direct access to attractions and making it easy to return to the room for naps and breaks.
Pros
* Excellent location inside the park with easy access to attractions.
* Convenient for families with young children who need rest breaks.
* Staff quickly resolved a minor issue with a broken bidet upon arrival.
* Bed size is king as advertised.
Cons
* Cleanliness was adequate but not exceptional.
* No room service available.
* Restaurants are available on the ground floor and via GrabFood delivery, but in-room dining would be more convenient.
* The hotel’s restaurant feels disconnected from the overall hotel experience.
Recommendation
Hotel H2O is a good choice if your main goal is visiting the attractions, especially with young children. If you do not plan to spend time in the area, other hotels may offer better value.
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Price per night from:MXN$833
Posted on Jun 10, 2026
Guest UserThe location is fantastic. You can smoke on the balcony. It's highly recommended for those who enjoy nightlife, with Robinson's nearby. The only downside was seeing a cockroach, but otherwise, I'm generally satisfied. For the price, it's about what you'd expect.
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Price per night from:MXN$371
Posted on Jun 10, 2026
LMTBFirst of all, I would like to say that the staff was friendly and apptoachable but the thing was checking in and out took too long since they dont have their own table or place to properly process the papers. The place were bigger than the usual I bookedl before . The room has I double deck and 1 double bed. It was clean and the bed is comfortable. I just wanted to recommend to upgrade the cooking stove into induction, it was old and rusted which wasted electricity. They provide sleepers for 4 people. You need to bring your own shampoo and toiletries. If need cleaning and help just inform the staff. Few upgrades is irecommended
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Price per night from:MXN$257