Best Hotels in Brentwood, United States

At check in we were told that, in order to receive standard housekeeping services, we needed to explicitly request daily cleaning (”because COVID”). We confirmed that yes, we wanted our 2 rooms cleaned daily. We were out of our rooms the next morning until 10PM, at which time we returned to find that our rooms were not cleaned. When we brought the matter to the front desk clerk, she adopted a petulant attitude and told us that the rooms were not cleaned because there was a ”do not disturb sign” on both rooms' doors. Both of us knew that this was not true, but the statement did its job insomuch as it allowed the desk clerk to avoid accountability and get back to scrolling TikTok. I asked that she confirm our that our housekeeping request was in place for the next night and she mumbled confirmation. As we walked out the next morning we saw the housekeeper in the hallway and asked that our room be cleaned. She said that she would do so. We also stopped at the front desk and confirmed that our room would be cleaned that day. Upon returning that night we found our rooms in the same condition we left them in the morning. I realize that there was a time before we all learned about the airborne nature of COVID transmission that it made sense to be cautious and minimize the chance of infection by minimizing the possibility of contact. Given the benefit of a few years of data and common sense, that time ended years ago. Hotels know that, and we as guests know that, yet some properties continue to leverage the 2020 COVID pandemic as an excuse to provide less/fewer services. That's shameful. I suggest that Drury and other value hotels stop presenting a diminished service offering to their guests under the guise of non-sensical and out-of-date health protocols while giving their employees a pass on doing their jobs.

In the heart of Richmond Heights, MainStay Suites St. Louis - Galleria is within a 5-minute drive of Saint Louis Galleria Mall and Forest Park. This hotel is 3.3 mi (5.3 km) from Washington University in St. Louis and 3.6 mi (5.7 km) from St. Louis Zoo.Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a fireplace in the lobby.Grab a bite from the grocery/convenience store serving guests of MainStay Suites St. Louis - Galleria.Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Make yourself at home in one of the 152 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers.

We had a great time visiting STL and staying at Clayton Plaza was part of that. Our room was clean and seems to be newly updated. The free breakfast was delicious.. My son swam in the pool each day .. The staff was nice and helpful.. I had an evening when my shower didn't start ( digital shower) and they were quick to take care of the situation. I highly recommend this hotel and hope to come back some day.

The location is excellent, restaurants and shopping malls are within easy reach. The hotel has just opened for two months. It has complete facilities, large room space, and very clean and hygienic. Although it is shown that breakfast is not included when booking, the hotel includes breakfast for the guests who check in. Although Breakfast is simple, but better than going out early in the morning to find something to eat.

Wanted a weekend staycation and it was perfect. Great Friendly staff, shower was one of my favorite things about it, it was in a prime location. The only thing that Dayton rate five stars was the breakfast, with the pandemic we understand the Buffay not being available, but the sack breakfast they provided was a banana and a banana muffin, no drinks, cereal, nothing else. Other than that we really enjoyed ourselves.

The service was awesome, the location was prime, literally next to everything, very clean, I loved the oven which provided a homely feel. The only downside was the breakfast that was included in the price, as we understood Buffay style would not be available with the pandemic, but we received an orange bagel no cereal no drink and yogurt. Other than that everything was greatAnd I would definitely recommend to anyone

The hotel was an experience that we enjoyed. The decor and staff was awesome. We enjoyed your courteous staff: Rodger, Kevin and Mike; along with a few others, who tended to our need. The breakfast was awesome the staff person who prepared the eggs knew how to cook them. The phone booth and guard at the front entrance was amazing you really felt like you were in London. We just had a taste of London which is on our list of things and places to go and try. The Cheshire is a hidden gem. Thanks for a lovely experience.

Facilities: clean and refreshing Hygienic: very clean Environment: Quiet Service: Warm and thoughtful Parking was originally charged by the day, and the front desk lady also confiscated. Don't stop on both sides of the road, you must drive away before 8 am

This is a beautiful hotel in a great location if you are looking to go to a Cardinals game, the zoo, or other downtown attractions. The area it sits in has multiple options for fast food or sit down dining. The Galleria mall is minutes away. The hotel staff was very friendly. There is a great sitting area outside with chairs and a fire pit. The rooms are modern and clean. The bathrooms are fantastic with awesome showers. I would request a room that does not face the freeway as you can hear traffic. It’s not as bad as I thought it would be however you can hear sirens and very fast cars in the middle of the night. There is not free breakfast or coffee in the lobby and the breakfast is overpriced for what you get. However there are many options nearby. There is a Starbucks in the lobby and one across the parking lot. This is why I gave four instead of five stars. We stay in this area every year and we will come back.

Location was great, room was surprisingly smaller than expected after staying at other Le Meridien locations around the world, but still comfortable. Service was wonderful. Food and beverage specifically were great throughout the morning and night.