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"Location is good. Takes 15 minutes to get to the station and 5 minutes to go to the city centre. Looks old building but reception area was fine. Room was just okay and tiny. There is a drawer under TV but it hasn’t closed at all. It kept opening. Also I left message about allocating nice view due to special occasion but they didn’t read and they gave terrible view room. Was really disappointed. Toilet is also tiny when I showered the water has been came out all the time. I don’t think it is 4 star hotel…"

"The hotel is a very old building, somewhat like a B&B, with very old facilities. Old elevators and old room facilities. The rooms are larger, the beds are softer, and they are cleaner! Although the window is small, the bathroom is relatively large with a separate bathtub, shampoo and shower gel! There is a bar downstairs in the hotel. The lady at the front desk was very polite and friendly. Please note that the soundproofing in the hotel rooms is very poor. You can hear all the activities in the next room clearly. The noise in the bar at night is also very bad. Affect rest"

"The location is very, very convenient, there is a bus station next to it that goes directly to the airport, and it is in the city center. The hotel is comfortable. There are supermarkets, banks, department stores, pharmacies, and different types of restaurants nearby, which is very convenient for tourists."

"Centrally located. Beautiful old building, with rather strange modern/industrial trusts in rooms. Regular double room was rather tight on space. Bathroom large and great shower. Bit chilly in the evening, an electric heater was provided but did not work. I discovered later that none of the (10!!) plug sockets in the room worked."

"The restaurant food was very poor quality and expensive, you would be better off getting food from the airport. Breakfast was equally poor: if you are not at the front of the queue everything is gone and not replenished. Overall I feel that hotel is taking advantage of monopoly position at Airport."

"Short weekend weekend trip to Bristol- location of this hotel is great, right in the middle of the city and also only 15 minute walk to Temple Mead station. The hotel exterior is very beautiful and the room was warm and comfortable. "

"The staff was helpful and and the location was close to the station. It was near the city centre and there were many restaurants nearby. Check out was easy as you just needed to put the key inside a box. Only one problem was the lacking of hair dryer, which should be supposed to have one in the suite."

"Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant."

"Breakfast is very good, bread and fruit juice buffet, as well as a pure English breakfast, free order, taste very good! Drinking tea to tea cups is very exquisite, a breakfast out of a holiday feel! A family of three, asked if they would like an extra bed when they arrive at the hotel? We didn't add it, so we gave us the largest double bed room. The room was not as soundproof as the comment said. Very quiet, right next to the suspension bridge. This is also the hotel we were most satisfied with for a month in Bristol!"

"The location is very good, across the road is the law school building, on the top of the famous big uphill, quiet in the noisy, the garden outside the hotel is very comfortable, breakfast is good. The rooms are relatively small, the facilities are old, and there is no free parking lot."