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"The hotel was very smart modern and clean. Our room was small but we had booked a standard room. Price was good compared to other hotels locally. The hotel is right next to the harbour and in the middle of a bustling nightlife. We hadn’t considered this when booking. Although the location was great, the noise from outside could be heard so loudly in our room at night. I actually thought a window was open, but it wasn’t. This went on till the early hours, music, shouting etc, so we found it hard to sleep. The bed was very comfortable though and the room spotlessly clean. Tea/coffee facilities were provided in our room, an iron and hairdryer were also there. The bathroom had a good shower, towels were provided. We didn’t dine but I did purchase a drink from the bar. After paying I was told it would be brought over to me. When it was the bartender informed me my card had declined and asked me to pay again. I did, however when I checked my bank later both payments had been paid out. Not very happy about this. Although a nice looking hotel and great price, due to the noise level at night we wouldn’t stay again. If that wouldn’t bother you the hotel would be a great choice. "

"The location is very, very convenient, there is a bus station next to it that goes directly to the airport, and it is in the city center. The hotel is comfortable. There are supermarkets, banks, department stores, pharmacies, and different types of restaurants nearby, which is very convenient for tourists."

"Good location and interesting collection of artwork in the hotel. Walls are a bit thin - kept awake by other guests. Checking in was also really slow even after we checked in online"

"Great location for those early mornings dragging yourself out of bed for an early flight. Breakfast was okay. Hotel room was quiet so got a good nights sleep. One thing I will say was really weird is the toilet door is the wardrobe door 😂 so if you come out of the loo and someone is looking in the wardrobe, they may get a door to the head. And if you leave the bathroom door open you will be seen from the bed. Liked the big window looking out to the carpark but would of loved to of been able to let a bit of fresh air into the room. Restaurant was okay, I think it was £8 for tomato soup that was so hot it burnt my throat and nearly ruined the holiday before it had begun. Will stay again as it's so close to the airport and with TUI you can check your bags in the night before."

"Our second stay - ideal city centre location, reasonable parking or £17 per 24 hours, clean rooms and communal areas, pleasant friendly staff. Areas to improve - Breakfast has very little for vegans, no vegan sausages/bacon, oat milk is requestable though. The building feels a bit tired, needs some modernising hallways quite dark and dated"

"Short weekend weekend trip to Bristol- location of this hotel is great, right in the middle of the city and also only 15 minute walk to Temple Mead station. The hotel exterior is very beautiful and the room was warm and comfortable. "

"The staff was helpful and and the location was close to the station. It was near the city centre and there were many restaurants nearby. Check out was easy as you just needed to put the key inside a box. Only one problem was the lacking of hair dryer, which should be supposed to have one in the suite."

"Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant."

"Breakfast is very good, bread and fruit juice buffet, as well as a pure English breakfast, free order, taste very good! Drinking tea to tea cups is very exquisite, a breakfast out of a holiday feel! A family of three, asked if they would like an extra bed when they arrive at the hotel? We didn't add it, so we gave us the largest double bed room. The room was not as soundproof as the comment said. Very quiet, right next to the suspension bridge. This is also the hotel we were most satisfied with for a month in Bristol!"

"The hotel is a very old building, somewhat like a B&B, with very old facilities. Old elevators and old room facilities. The rooms are larger, the beds are softer, and they are cleaner! Although the window is small, the bathroom is relatively large with a separate bathtub, shampoo and shower gel! There is a bar downstairs in the hotel. The lady at the front desk was very polite and friendly. Please note that the soundproofing in the hotel rooms is very poor. You can hear all the activities in the next room clearly. The noise in the bar at night is also very bad. Affect rest"