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"The hotel was very smart modern and clean. Our room was small but we had booked a standard room. Price was good compared to other hotels locally. The hotel is right next to the harbour and in the middle of a bustling nightlife. We hadn’t considered this when booking. Although the location was great, the noise from outside could be heard so loudly in our room at night. I actually thought a window was open, but it wasn’t. This went on till the early hours, music, shouting etc, so we found it hard to sleep. The bed was very comfortable though and the room spotlessly clean. Tea/coffee facilities were provided in our room, an iron and hairdryer were also there. The bathroom had a good shower, towels were provided. We didn’t dine but I did purchase a drink from the bar. After paying I was told it would be brought over to me. When it was the bartender informed me my card had declined and asked me to pay again. I did, however when I checked my bank later both payments had been paid out. Not very happy about this. Although a nice looking hotel and great price, due to the noise level at night we wouldn’t stay again. If that wouldn’t bother you the hotel would be a great choice. "

"The location is very, very convenient, there is a bus station next to it that goes directly to the airport, and it is in the city center. The hotel is comfortable. There are supermarkets, banks, department stores, pharmacies, and different types of restaurants nearby, which is very convenient for tourists."

"Good location and interesting collection of artwork in the hotel. Walls are a bit thin - kept awake by other guests. Checking in was also really slow even after we checked in online"

"Hotel is located across the road from the Airport via two flights of stairs and a covered walk. Bar food in hotel was good and well priced for a weary traveller. Room was large with a sofa and work desk provided. Only problem experience was with the shower drainage which did not work well and anted to overflow into the room hence the need for an on off shower! Hotel breakfast was included by TRIP.COM which was really great as they opened a small continental breakfast area with cereals, yogurts, toast etc from 04:00AM with hot food service commencing from 06:00 onwards. Hotel is recommended for a one night airport transit stay."

"The room looks clean but I was bitten by bed bugs on my neck! The location was good for the purpose of our stay in Bristol and the staff at reception were friendly. Not sure if we stay there again."

"I have stayed in this hotel twice, and I changed hotels once, but I still feel that this place is very quiet in the middle of the hustle and bustle. It is very convenient to go everywhere. It is very good and the location is good. It is in the center of the city. It is a five-minute walk from the bus station. The room Clean, fully equipped, with hand soap, shower gel and shampoo, no other toiletries and slippers, breakfast is good"

"The staff was helpful and and the location was close to the station. It was near the city centre and there were many restaurants nearby. Check out was easy as you just needed to put the key inside a box. Only one problem was the lacking of hair dryer, which should be supposed to have one in the suite."

"Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant."

"Breakfast is very good, bread and fruit juice buffet, as well as a pure English breakfast, free order, taste very good! Drinking tea to tea cups is very exquisite, a breakfast out of a holiday feel! A family of three, asked if they would like an extra bed when they arrive at the hotel? We didn't add it, so we gave us the largest double bed room. The room was not as soundproof as the comment said. Very quiet, right next to the suspension bridge. This is also the hotel we were most satisfied with for a month in Bristol!"

"The hotel is a very old building, somewhat like a B&B, with very old facilities. Old elevators and old room facilities. The rooms are larger, the beds are softer, and they are cleaner! Although the window is small, the bathroom is relatively large with a separate bathtub, shampoo and shower gel! There is a bar downstairs in the hotel. The lady at the front desk was very polite and friendly. Please note that the soundproofing in the hotel rooms is very poor. You can hear all the activities in the next room clearly. The noise in the bar at night is also very bad. Affect rest"