"Qarwa Palace Resort and Spa: This luxury hotel brand is renowned for its impeccable service and attention to detail. Guests often comment on the friendly and accommodating staff who go above and beyond to ensure a memorable stay. The room they gave us was not good enough, it looks like aback-up room when the hotel is almost fully booked. No towels in the room. The staff are so friendly, they was an error with the payment of my room via the agency which supposed to be fixed at the date of arrival not the check-out time, Edward seems to be the front desk manager and he has bad attitudes , he looks down on people and he does not even smile. I have worked in hospitality more than 10 years and I never seen such behaviors and attitudes from front desk managers. The hotel is super good and worth the price, especially if you booked the room with All-inclusive. I highly recommend it."
"I recently stayed at pebbles resort for three nights, and overall, it was a good experience.
Here’s my detailed feedback:
Positives:
1. Breakfast: The breakfast was really nice with a good variety of options to start the day right.
2. Jacuzzi and Indoor Pool: Both were clean and well-maintained, making for a relaxing experience.
3. Room Quality: The room was warm, clean, and comfortable—ideal for a relaxing stay.
4. Staff: The staff were friendly, helpful, and always ready to assist with any queries.
5. Value for Money: I booked through Trip.com and got an excellent deal for three nights, including access to amenities and breakfast, which added great value to the stay.
Negatives:
1. Indoor Pool Roof: Unfortunately, there was mold on the roof area above the indoor pool. This looked unhygienic and could potentially be a health concern for guests with allergies or asthma.
2. Noise Disturbance: The noise from guests in the surrounding rooms was a major issue. People were talking loudly in the corridors at midnight on multiple occasions, disrupting my sleep.
3. Missing Room Amenities: The room lacked certain basic amenities such as bathrobes, shampoo, an iron, still water, and a properly functioning TV. The TV was outdated, had no internet connection, and only a few channels in foreign languages.
Overall Impression:
While the stay was enjoyable thanks to the friendly staff, good breakfast, and clean amenities, there are areas for improvement. The management should address the mold issue in the pool area, enforce better noise control, and provide essential amenities in the rooms to enhance guest satisfaction.
I would recommend this resort for the price and comfort but with a few reservations about the points mentioned."
With a stay at Sunseeker Holiday Complex in St. Paul's Bay (Qawra), you'll be within a 15-minute drive of Golden Bay and St George's Beach. This hotel is 7.3 mi (11.8 km) from Mellieha Bay and 7.4 mi (12 km) from Sliema Promenade.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at Terrazzin Cafe or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. English breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and flat-screen televisions. Satellite television is provided for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and electric kettles.
"We had a really nice stay at this hotel. The breakfast was delicious, the staff very friendly and helpful, and the indoor pool was a great perk. The atmosphere was pleasant, and many little details made the stay even better. There were only a few minor things that could be improved, but overall we were very satisfied. We would definitely come back!"
With a stay at this apartment in St. Paul's Bay, you'll be 4.7 mi (7.5 km) from Golden Bay and 7.3 mi (11.8 km) from Mellieha Bay. This apartment is 8.6 mi (13.8 km) from Paradise Bay Beach and 11.6 mi (18.7 km) from Blue Grotto.
This apartment has 1 building and offers designated smoking areas. Recreational activities include scuba diving nearby.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchen with a refrigerator and an oven. There's a private balcony. An LCD television with satellite programming provides entertainment, while complimentary wireless internet access keeps you connected. Conveniences include a desk and a microwave.
"Es un poco lioso hacer el chek previo online. Solo atienden en persona hasta las 14:00 pm. El ultimo día estaban de obras y empezaron a dar martillazos alas 7 am."
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
TTajul Islam05This hotel was definitely amongst some of the best hotels I have ever stayed at.
There were many positives to name so I'll start off with the building itself: quietly situated near a residential area with food and shopping nearby.
The hotel has its own underground garage, though spaces are limited and are on a first come, first served basis, but still, to have an on-site guest parking is definitely a huge thumbs up.
The room was immaculately clean, well decored, with a generous sized living and washroom, and also a lovely balcony which was a bonus.
The breakfast buffet was very good too, had a lot of selections, very enjoyable food and a live kitchen for all your omlette needs. I'd go as far as saying the breakfast is definitely worth paying for, and is far better than some higher branded chains that I'd been to.
The only drawback, and I'm only really nitpicking here, was the wash the basin. Because of the way the basin was designed, it's almost level flat, so when brushing teeth, the waste just sits there which can be frustrating. The other issue I found was, the shower cubicle isn't really watertight, so you're left with a puddle of water for everytime a shower is taken.
But like I said, these are just all nitpicks and doesn't in anyway deter from the fact that the hotel is deserved of a 5* review.
So the question remains for me to ask is, would I stay here again? Of course I would. Would I recommened friends and family? In a heartbeat!
Well done Best Western Premier, Malta 👏🏽. Keep up the good work.
SSamah abbasThe location of the hotel is outstanding—perfectly situated and close to everything you could need. The hotel itself is spacious, elegant, and offers plenty to enjoy. Our room was beautifully maintained, with stunning views and all the amenities we needed for a comfortable stay. The buffets offered a wide variety of delicious options, and the on-site restaurants delivered excellent food and service. We especially enjoyed the pool area and spa facilities, which were clean, well-maintained, and incredibly relaxing. Most importantly, every member of the staff was exceptionally helpful, warm, and welcoming, making our stay truly enjoyable. I would like to say a special thank you to Mr Moataz Gharib and to Denis, Rabi, Janahat and all those who made a stay Amazing. We appreciated it. I would highly recommend this hotel to anyone visiting Malta—it truly exceeded our expectations.
__oliverh_Gym 1/5 - access to the Caniflor Hotel gym, sister hotel is given, but the equipment is all old, broken or insufficient. Better to just go to the outdoor park.
Sauna 3/5 - again at Caniflor hotel, but need to ask to use in advance. I didn’t end up using - but it looked OK.
Sleep - 2/5 - mattress springs were a bit worn, could hear the water pipes most of the night.
Breakfast - 3/5 passable breakfast, at the price point of the hotel, it’s good value. Bread, some salad, ham, cheese, yoghurt, cereals, some fruit, eggs, beans, bacon and sausages. Coffee and juices to drink.
Beach - Just the rocky beaches of St Paul’s nearby.
Staff very friendly
GGuest UserVery mixed evaluation. The hotel is good and very well located, however:
- the staff is not often there. We told Maria at reception that our mini-bar was not cooling. Answer, a mini-bar does not cool. We of course had two rooms and in the other, it was completely cold, even too cold. By moving the electrical outlet, it worked. It was reported but no one ever came.
- room cards that didn't work three times. Every time we pass, we are told that this happens and the third time, we are told that it is because the tourist tax is not paid. Ironically, we went to reception twice to do this but were told later.
- incredible noise in the hotel. The hotel receives groups of young teenagers and they are hellish, we couldn't really sleep until 1-2am.
- if you want to reach the reception, pray that your room is with the new facilities. My daughter got a new room and we got a less new one. The telephone did not work and despite reporting it to reception, nothing was done.
Otherwise the hotel is good, comfortable, the indoor swimming pool with jacuzzi very good and the restaurant service is excellent. We hesitated with the Seaview and ultimately regretted it.
Despite the hotel's good points, we won't be coming back there again, that's for sure.
GGuest UserMy place to stay when I visit Malta (on regular basis). It’s not a royal accommodation but serves everything what’s needed for travelers like me.
The service is great and easy going.
And location has all it’s needed for people who like the vibe of Malta.
SSandra Sánchez RedínThe simple but clean rooms and the charming cleaning girls. We can't say the same about the reception staff, they didn't even leave us a pen. Not all of them, but there were a couple who were quite unfriendly.
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