Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
With a stay at Hanoi Splendid Premium Hotel , you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. This luxury hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (1 km) from Hanoi Opera House.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Solis Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 120 guestrooms, featuring private pools and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
TTrisM2025.05.05
My friends and I had a great time staying at this hotel.
Location- It was in an ideal spot in the Old Quarters, few minutes walk to Hoan Kiem Lake. Adding to that, there are currency exchange shops across from the hotel. There are also different spas and cafes.
Food- The food was very good. I did not have a bad meal. Every morning there was a different menu and there were alot of varieties.
Staff- Extremely helpful and courteous staff. Shout out to Jacky and another guy at the front desk (didn't get his name). Overall, very friendly staff.
Room- It was pretty nice, we took one with the balcony, the 'city view' could be questioned but apart from that, it was very clean and modern.
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
GGuest User2025.01.29
The second Capella I stayed at, Capella Hanoi has a unique cultural presentation, I really appreciate it! The environment and service are first-class, especially the service. I was still warmly entertained after checking out, I was very touched!
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
With a stay at Splendid Star Grand Hotel & Spa, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and 7 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.7 km) from Hanoi Old Town Night Market and 0.9 mi (1.4 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 28 individually decorated guestrooms, featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
LLim Chelsea2024.11.18
Hotel rooms are beautiful, very clean and comfortable bed, especially Manager Ding Dong is super helpful and excellent service. We can ask anything from him to help us in Hanoi and Sapa! Staffs are friendly and helpful too. Breakfast was great, there are staffs will help you cook on the spot when we want to eat scrambled egg or Pho noodles. From hotel we can go to Train Street in 7mins walking distance, around the hotel there are many local food and drink. Many coffee shop to buy gifts for friends. Also you can take photos with beautiful Church. I recommend everyone to book the Splendid Grand Star hotel and experience yourself.
Very Good
453 reviews
8.9/10
Price from
HK$382
per night
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Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
With a stay at La Sinfonía del Rey Hotel & Spa, you'll be centrally located in Hanoi, steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Ngoc Son Temple. This 4-star hotel is 0.4 mi (0.7 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless Internet access, concierge services, and a hair salon.
Grab a bite at Lobby Lounge, a café which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 48 air-conditioned rooms featuring fireplaces and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
GGuest User2025.04.25
Excellent Stay with a Lake View and Exceptional Service
I stayed in an executive room facing the street, offering a rustic and restricted view of the lake. The room was neat, tidy, and well-maintained. What really made the stay stand out was the hotel staff—they provided top-notch service and were incredibly kind and helpful throughout my visit. Communication was a breeze as everyone spoke English fluently. The location couldn’t have been better—just perfect for leisurely strolls around Hoan Kiem Lake and easy access to the vibrant Old Quarter. Highly recommend this hotel for both comfort and convenience.
Hotel near Ba Dinh Square/Giang Vo Convention Center,Hanoi1.8% of visitors choose this area
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Ttravelasia2024.10.01
Old but clean hotel. Lot of local business people staying there. Indoor pool is awesome. Lake view room is nice. Close to the pagoda and a nice cafe called Laika is a 5 minute walk. Bit farfor a walk to the old quarters, but taking a Grab car is easy, cheap and convenient.
One weird thing when we were checking out and waiting for our Grab car, the concierge was trying to check the app to get specific details on our next destination.
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
With a stay at M Village Hotel Tho Nhuom, you'll be centrally located in Hanoi, steps from Hoa Lo Prison Museum and within a 5-minute walk of Ambassador's Pagoda (Chua Quan Su). This hotel is 0.3 mi (0.4 km) from Center International Trade Fair Hanoi I.C.E and 0.5 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.Enjoy recreation amenities such as an attached winery or take in the view from a terrace. This hotel also features complimentary wireless Internet access, concierge services, and a television in a common area.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Make yourself at home in one of the 88 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
WWaies2025.04.26
It was an incredible experience. This is probably one of the best hotels I have stayed in terms of hospitality and communication. The staff is really helpful and are always trying their best to make sure you have a confortable stay. The room is clean and spacious enough. The location is great , not too far from old quarter and close enough within walking distance from other attractions. You can also always get a grab to go wherever you want and it will not take too much time. I never tried the breakfast while I stayed there so I can not comment on it but the laundry is free to use. Overall , I will definitely reccomend to anyone staying in hanoi to stay here , you will definitely have a confortable stay and worth your money.
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
Signature by M Village Thợ Nhuộm is centrally located in Hanoi, a 3-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. This hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.4 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
HHuiyin Sylvia Chuang2025.04.08
I stayed in this hotel last weekend , and I asked for a morning call on Monday early morning since I need to catch up on my flight to China.
On Sunday morning around 6 am, someone outside my door knocking at my door heavily and ringing the door bell, I was shocked and scared, I wanted to pretend no one is in the room so I didn’t answer right away. And that guy outside my door knocking my door heavily again and rang the bell, I was so scared so I didn’t open the door , I just ask who that is outside the door? And that was a “wake up call services” … I asked them to give me a morning call on Monday morning, and I didn’t realize that would a morning knocking door !
That was the worst part of the stay. I was alone in their hotel, even though it was a mistake , at that moment, I feel scared and unsafe.
Beside that morning call drama, the pillow the bed and the shower gel were all good !
Not super far from the church, so it’s quiet ! And there is a croissant shop downstairs is a plus !
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
AAnonymous User2025.04.15
I had an enjoyable stay in the hotel for 4 nights. The room is spacious and the bed is comfortable. The toilet and shower room is separated which is nice.
The hotel had also provided me a birthday cake as I had spent my birthday over the hotel stay. Overall an satisfactory stay in the 5* hotel
Hotel near Hoan Kiem District,Hanoi98.1% of visitors choose this area
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2024.06.10
Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.
Hotel near Dong Da District-Temple of Literature,Hanoi
With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hoan Kiem Lake and Van Phuc Diplomatic Corps. This 4.5-star hotel is 2.2 mi (3.5 km) from O Quan Chuong Gate and 2.2 mi (3.6 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a spa tub. This Mediterranean hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has facilities measuring 6241 square feet (580 square meters), including a conference center. Free self parking is available onsite.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
GGuest User2024.12.13
I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here.
First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her.
The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use.
In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me.
In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes.
It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!
Very Good
308 reviews
8.4/10
Price from
HK$719
per night
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Top 20 Premium Hotels in Hanoi
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No.
1
9.5/10
118 review
Peridot Grand Luxury Boutique Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Delicious breakfast"
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No.
2
9.5/10
223 review
The Oriental Jade Hotel
Hotel near Hoan Kiem District, Hanoi
"Great location""Delicious breakfast"
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No.
3
9.2/10
362 review
InterContinental Hanoi Landmark72
Hotel near Quan Nam Tu Liem, Hanoi
"Delicious breakfast""Great view"
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No.
4
8.9/10
375 review
InterContinental Hanoi Westlake
Hotel near Quan Tay Ho, Hanoi
"Delicious breakfast"
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No.
5
9.0/10
111 review
Grand Mercure Hanoi
Hotel near Dong Da District-Temple of Literature, Hanoi
"Great stay!""Great service"
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No.
6
9.0/10
50 review
Hotel de l'Opera Hanoi - Mgallery
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great location"
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No.
7
9.2/10
82 review
Sheraton Hanoi Hotel
Hotel near Quan Tay Ho, Hanoi
"Great service""Great stay!"
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No.
8
8.9/10
209 review
Melia Hanoi
Hotel near Hoan Kiem District, Hanoi
"Delicious breakfast""Convenient location"
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No.
9
8.8/10
98 review
Sheraton Hanoi West
Hotel near Quan Nam Tu Liem, Hanoi
"Great stay!""Friendly host"
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No.
10
9.0/10
119 review
Apricot Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Great stay!"
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No.
11
9.0/10
137 review
GM Premium Hotel
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great service"
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No.
12
9.7/10
144 review
Classyc Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Great location"
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No.
13
9.1/10
151 review
MAY DE VILLE Lakeside Hotel
Hotel near Hoan Kiem District, Hanoi
"Delicious breakfast""Great for business trips"
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No.
14
9.6/10
283 review
Anatole Hotel Hanoi
Hotel near Hoan Kiem District, Hanoi
"Delicious breakfast""Great for business trips"
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No.
15
9.4/10
132 review
La Siesta Classic Hang Thung
Hotel near Hoan Kiem District, Hanoi
"Great stay!""Great service"
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No.
16
9.1/10
235 review
Pan Pacific Hanoi
Hotel near Ba Dinh Square/Giang Vo Convention Center, Hanoi
"Great location""Clean pool"
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No.
17
8.7/10
30 review
Wyndham Sky Lake Resort and Villas
Hotel near Huyen Chuong My, Hanoi
"Great stay!""Great service"
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No.
18
9.0/10
71 review
Movenpick Hotel Hanoi Centre
Hotel near Hoan Kiem District, Hanoi
"Great service""Great location"
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No.
19
8.9/10
84 review
MAY DE VILLE Crown Hotel
Hotel near Hoan Kiem District, Hanoi
"Great service""Great stay!"
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No.
20
9.2/10
450 review
Somerset Grand Hanoi
Hotel near Hoan Kiem District, Hanoi
"Has an infinity pool"
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.6/10
Amazing
GGuest UserBespoke is a very good option in Hanoi. Although the room that was assigned to is is directly in front of train street so the coming of train and its horn can be heard at our room. The breakfast service is very good but limited option. Everyday they serve Special which can be bun cha, wanton noodles, pho etc. The room is cleaned on a daily basis but on our last day the bathrobe got taken out of our room without notice, we only noticed it when we were fixing our things. Also the last day, we got plenty of insect bites so might be the last bedding that was used for our room got bed bugs. But overall its great.
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:HK$486
9.4/10
Amazing
GGuest UserThey recognize themselves as Hotel but its not , this is more like a homestay provider with unfriendly attitude (specifically young lady manager) and definately not professional hospitality service (all staff and managers are family member living there or what else … not really sure).
At the day we checkout, they check out for such a 15 minutes and blaming us for the cause of flaws on pillow cover (dirt, paint… not sure) which we absolutely cannot make it as the flaw stays not at the side that our head lay up on! And no food or drink we brought up on bed also. This kind of the trick of them to charge more on us because we dont do booking directly via owner (Young lady here keep telling us to book the room with their own to gain better offer).
Never comeback , super poor experince!
Họ tự nhận mình là khách sạn nhưng thực ra không phải, đây giống như một nhà cung cấp homestay với thái độ không thân thiện (đặc biệt là cô quản lý trẻ) và chắc chắn không phải dịch vụ khách sạn chuyên nghiệp (tất cả nhân viên và quản lý đều là thành viên trong gia đình sống ở đó hay sao… không rõ lắm).
Vào ngày chúng tôi trả phòng, họ kiểm tra trong vòng 15 phút và đổ lỗi cho chúng tôi về vết bẩn trên vỏ gối (bẩn, sơn… không rõ) mà chúng tôi chắc chắn không thể làm ra được vì vết bẩn không ở phía chúng tôi đặt đầu lên! Và chúng tôi cũng không mang đồ ăn hay thức uống lên giường. Đây là chiêu trò của họ để tính thêm phí vì chúng tôi không đặt phòng trực tiếp với chủ (cô gái trẻ ở đây liên tục bảo chúng tôi đặt phòng trực tiếp với họ để nhận ưu đãi tốt hơn).
Chắc chắn sẽ không quay lại, trải nghiệm cực kỳ tồi tệ!
他们自称是酒店,但其实并不是,这更像是一个提供民宿的地方,态度不友好(尤其是年轻的女经理),绝对不是专业的酒店服务(所有员工和经理都是住在那里的家人,或者是什么……不太确定)。
在我们退房的那天,他们检查了大约15分钟,并把枕套上的瑕疵(污垢,油漆……不确定)归咎于我们,而我们绝对没有造成那个瑕疵,因为瑕疵不在我们头部放置的地方!而且我们也没有带任何食物或饮料上床。这是他们的一种手段,想要额外收费,因为我们没有直接通过老板预订(这位年轻女孩一直告诉我们直接通过他们预订可以得到更好的优惠)。
绝对不会再回来,极差的体验
PpinkrippleThe location is near the Hoan Kiem Lake, which is convenient for access. The hotel service is really good. We arrived at midnight, and we called in advance to inform the hotel in case we didn't know. At 1:30 in the middle of the night, the hotel front desk immediately came out to open the door for us and carry our luggage. Every time we came back from outside, someone would ask if we needed a drink to cool off, which was very considerate.
The room was clean and the space was large enough. The hotel breakfast didn't have many varieties but the products were very good, the pho was great, and the fruit was fresh.
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:HK$571
8.7/10
Very Good
JJeslyn WoonMy partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade.
One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic.
The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable.
Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment.
On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to.
The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.
PPhannHunnThe hotel is in a great location in the heart of the old town, easy to get around. The room was clean, comfortable and had a great view. The staff was friendly, professional, spoke Chinese and was very supportive. The breakfast was delicious and varied. Very satisfied and will definitely come again!
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:HK$192
8.4/10
Very Good
DDawei 007What a perfect little place to stay if you have a late arriving flight or a very early morning one. I found the staff here extremely friendly and they used Google translate to communicate. The room was immaculate and offered fantastic value. They offer breakfast at an additional charge , very reasonable and their iced coffee is superb, highly recommend. An ideal place to stay for a night.
YYanyongqianI request to upgrade the Deluxe Room with balcony to the Premier Suite with balcony for two nights that incur a charge fee of 710,000 Vietnamese Dong. On the rooftop, there are impressive views of aircraft flying towards the airport and lining up to depart from the airport.
The hotel staff are friendly and have added chairs to the rooftop for plane-spotters' convenience. Here, guests can shoot photos of aircraft flying past the hotel more comfortably.
Access to the hotel from the Domestic terminal is by car at Door E5 but since the door was spoilt, I waited for the car at Door E4 before crossing the lane to wait for the hotel driver and board the car.
YyashhhI would totally recommend this hotel. The room is exactly looked like the pictures. Very strategic location, near to the touristy place such as the train street, many good food reachable within walking distance, even jazz and speakeasy bars.
But most importantly I would recommend because all staffs and service were top notch!!! I booked 1 month in advanced and need to make certain arrangements due to my itinerary. I found their WhatsApp contact from Trip and they were very helpful, fast-response, and solutive to make sure I have a pleasant trip. Also, when I needed to leave early for a day trip, they even offered us to pack up some pancakes, bananas, and water because the breakfast service was not started yet.
Thank you so much Calido Hotel! Looking forward to come back on my next visit!
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:HK$209
8.1/10
Very Good
GGuest UserTitle: An Unforgettable Stay at Alicia Hotel and Spa: A Gem in Hanoi
Review:
I recently had the pleasure of staying at Alicia Hotel and Spa during my visit to Hanoi, and I cannot express enough how impressed I was with every aspect of my experience. From the moment I walked through the doors, I felt like a valued guest, and I knew that my stay would be truly memorable.
First and foremost, the rooms at Alicia Hotel and Spa are absolutely fantastic. Spacious and elegantly designed, they provide a sense of comfort and relaxation that is unparalleled. The attention to detail is remarkable, and the large, comfortable beds offer a blissful night's sleep after a day of exploring the city.
One of the highlights of Alicia Hotel and Spa is its incredibly convenient location. Situated in the heart of Hanoi, it allows easy access to all the attractions and cultural landmarks, making it an ideal choice for both leisure and business travelers. Whether you wish to immerse yourself in the vibrant streets or seek out tranquil spots, everything is just a stone's throw away.
What truly sets Alicia Hotel and Spa apart is the exceptional level of service provided by the staff, and in particular, the manager named Rose. Her warm and genuine hospitality created a welcoming atmosphere that made me feel right at home. The staff members were always ready to go the extra mile, ensuring that every request was met with a smile. Their friendliness and attentiveness made my stay truly remarkable.
Alicia Hotel and Spa is a versatile destination suitable for solo travelers, couples, and families alike. Its thoughtful amenities, coupled with the accommodating staff, ensure that every guest's needs are met with utmost care. Whether you are seeking a peaceful retreat or an adventure-filled getaway, this hotel caters to all your desires.
In conclusion, my stay at Alicia Hotel and Spa was nothing short of exceptional. The combination of the large rooms, luxurious beds, unbeatable location, and above all, the genuinely friendly service, made it an unforgettable experience. I cannot recommend this hotel highly enough, and I eagerly look forward to returning in the future. Russell from Australia.
Hotel near Hoan Kiem District, Hanoi 98.1% of visitors choose this area
Price per night from:HK$230
8.0/10
Very Good
BBalaThe hotel location was very good, right in the cebter of everything at old quarter! The location is perfect to enjoy Hanoi to the fullest.
Ngoc An is a really good host and helped us organising needs of the customer at any time and really appreciate An for a super supportive front desk executive throughout my stay and also helped to book airport taxi as my flight was too early in the morning without hassle
The room is not clean but big enough, hotel service could be improved but thanks to again An my stay is a pleasant one and will come back again recommend to others too!
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