Hotels near SM City Cebu Cyberzone in Cebu

Nice place to stay just few minutes to the port. Also accessible to malls, clinics, convenient stores and North bus terminal. The breakfast buffet is also nice, a lot of fruit to choose from. Been staying here everytime I come to Cebu, specially for short periods like waiting for my next trips from Cebu to nearby places and islands. Staff are also accommodating.

I would give it a 3/5 for my 3 nights stay! The rooms were clean and quiet. It is away from the loud music or noise from elsewhere. The rooms are new as well. It is cheap so you get what you've paid for. Staffs at the Front Desk can be a little more welcoming to be honest. They will just look at you when you pass by the Reception especially during the afternoon time shift girl and guy and the 2 guys in the Morning are the coldest person ever. I think that what is lacking! They find it hard to greet you even a hi or hello! They should learn from the staffs in the 3 star Hotels in Bohol or Palawan. Despite their Hotel is not new they even out the experience with a sincere and welcoming smile. Could have also been better if they provide a minibar or a water kettle to have some coffee or something. If you are on a budget and no issues with unwelcoming staffs in the Hotel, This Hotel is recommended!

From the moment we stepped into Bai Hotel, we were greeted with warmth and hospitality. The modern yet inviting atmosphere instantly put us at ease. The room was spacious, impeccably clean, and offered breathtaking views of the city skyline. The staff went above and beyond to ensure our stay was memorable, from their prompt service to their helpful recommendations for exploring Cebu. The variety of dining options exceeded our expectations, and each meal was a culinary delight. Overall, our experience at Bai Hotel was nothing short of exceptional, and we can't wait to return.

I love the water dispenser idea to reduce plastic use. Can take hot, normal and cold water from the machine near my room 605. I felt so familiar when I decided to book a night here. When I went into the room I opened my email to see that I stayed once on 21 March 2019. Room is very large and comfortable although not new. The charming of the hotel and staff are still the same. Breakfast is set and simple. Restaurant is closed at 21:30pm so we had to walk outside to have dinner. Easy to find places to eat around the hotel. Near 2 Robinson malls at the roundabout and near a convenience store. Deposit 1,000 Peso. 7th floor has very high walls around so views are blocked. If they renovate, hope that they would make glass fences instead.

The location is good close to Ayala Cebu and the suite was clean and decent size. However there was no internet signal throughout the stay in the room. Complained numerous times to the staff but they weren’t able to resolve the issue.

OK, I start at 3 stars for providing what I paid for and go up or down from there. I feel I got good value for the money I paid. I booked online and got a substantial discount (paid 1400 PHP) on the standard rate. For the Philippines it’s a good try at a high end western hotel, but not quite. The area is good, safe, amenities and close to downtown and IT Park. My room was huge! You could play basketball in it 🤣. Good bed and linens. Shower and bathroom good. Kettle, coffee and water provided. Smart TV great, I left it logged in to whoever’s Netflix it was already in, you’re welcome ☺️. Now the iffy bits. Note, you have to b!tch repeatedly to get things fixed. The internet is shambolic. It was running at 5mbps. I complained and they installed a router in my room. That didn’t actually work properly and couldn’t be bothered to fight so I installed my travel router. Blazing fast (50mbps) internet 😊. No fridge in room 🤷‍♂️😞. The place is new, but not being maintained well, a Philippines problem all over. Rainfall shower sprayed upwards soaking the bathroom. Funky led light up faucet was very loose, just a matter of time before pipes burst. Grime starting to build up in the corners. BOTTOM LINE - it’s good for the 1400 PHP I paid but I would be disappointed at the full rate. Wow, you read all this 😳. Pls hit the helpful button 👍

All on expected level except one but pretty critical for me issue - air conditioning system is covered in mold. It have had severe implications for me - I’m allergic to mold and have got severe allergies just few hours after arrival while I couldn’t figure out what caused it. Room felt very moist and smelly, so I was hoping turning on air conditioning will fix a problem in a couple of hours, but it get significantly worst. I’ve got another room assigned after I have identified reason (photo attached); alternative room was having less issues (not obviously smelly), but air conditioning system was covered in mold as well. Also pool was on maintenance, what was not announced while I was booking… traveling with kid, I’d have booked another hotel if I had this info.

I always check in this hotel everytime I have to pass by cebu for travel lay over, thus is my second favorite to Bayfront, clean big bed comfortable blanket and pillows wide hall way and refrigerator although my disappointment this time is that they remove the kittle in the room for a hot water for coffee drinker and tea. As of now they just installed a water despenser at the end of the hallway of which is very discomfort to walk a long hallway just to get a hot water. I wish they have one available to borrow or rent in the room service as not all costumer want to drink coffee in the morning. This hotel is considered 4 star although I dont understand why they just remove the kittle in every room. they have a breakfast that is 600 pesos per head it is good quality and excellent selection for asian, european and american food. were actually coming back this coming may together with my sister and inlaw I would probably going to somewhere else instead. Bath room is quite smaller than other room as they devided in 3 parts shower, sink and toilet, they have very strong water supply and hot water is unlimited.

I must start with the most incredible aspect of our experience, which far exceeded expectations. We accidentally left over $1,000 USD in our hotel room safe when we checked out. We didn’t realize this until after we had arrived on Boracay. I didn’t expect to ever see that money again. Certainly, in the US, there’s no chance in hell I’m ever getting that money back. Nevertheless, when I called the Holiday Inn Cebu City, the staff seemed genuinely committed to finding the money and somehow getting it back to me. Once they found it, they called me back immediately and confirmed the amount in the safe. Then, for the better part of two days, the staff visited various Western Union offices in Cebu City to find someone that would exchange the notes into pesos, which they could then send to me via Western Union in the US. They finally found someone who could send all but $300 because those were the older $100 bills that most foreign money changers won’t touch. Oh well, I was more than excited to get most of my money back. I was quite happy to leave the remaining $300 as a tip for their super service. Then, after a couple more weeks, they contacted me and let me know they were able to convert the remaining $300 to pesos. Keep in mind that this is a country where the wage rate is significantly lower than the US and this was a material amount of money. The staff at the Holiday Inn Cebu City was so honest and so committed to excellent customer service that they went out of their way to get the rest of the money to me. This in itself made me a life time, loyal customer of this hotel. Now, beyond this particular amazing experience, the hotel is the perfect spot for tourists. The rooms are impeccably clean and modern, the breakfast buffet was the best we had in Asia, and the swimming pool had a great view and was well appointed. The location is perfect for tourists because lots of places are walking distance, like the Ayala Center. Hands down a memorable stay for a world traveler who’s been to every continent. I highly recommend this property!!

Perfect location, close to everything you need. To IT Park - 10-15 minutes on foot. Clean room, good linens. There is only one minus - a lot of ants, they crawl even on the bed.