Echarm Hotels in Changsha

The service of the hotel is really in place. When we checked in, we felt that the front desk colleagues were very polite and enthusiastic. We felt like we were back home. We were also very satisfied with the room. The space was large and clean. The bathroom was dry and wet. The hotel had free Wi-Fi. Takeaway can also be delivered directly to the room

First of all, the transportation is convenient. It is not far from the subway station and Songya Lake. It takes 10 minutes to walk. The scenery is beautiful in the evening. There are also many people walking and running. There is a fireworks in the world. The lobby is very clean, the table is very clean, there is no debris. The hotel waiter is also very enthusiastic. When you come in, you are welcome and pour tea. Any problems can be solved in time. The room is clean and odorless. The room is also very spacious. The appliances are also very complete. There are everything, as well as disposable razors and free tea bags. Fruits were also delivered. I didn't go to the laundry room. The waiter who cleaned the hotel helped me wash it and put it back in the room. It was very intimate and warm. The front desk clerk also upgraded the room for free, lived very comfortable, and slept at night. There are many types of breakfast, and the taste is very good, very worth it. I recommend everyone to come and experience it.

On the third night, their building caught fire and the power went out. We called to explain, but they only told us that they couldn't do anything. Then we asked for the time and they told me half an hour, but we waited for more than two hours, and they didn't take the initiative to call to ask. Because we ordered takeout, we had communicated with the front desk before, and they said they would be responsible for delivering it, but when we called again to ask them to deliver it, they denied it, saying that they would die if they delivered it from the 12th floor, and asked us to go down and get it ourselves, so aren't we human? We paid for the stay, we are customers, When we called later to ask, they didn't provide a solution, just kept dragging it out, saying that it would be done soon. The last time the hotel manager told us two solutions, one is to change hotels and the other is to pay compensation. When we traveled, the store came, and we were waiting for a call and waiting for them to call us to tell us their solution, but after waiting for a night, there was no call to take the initiative to ask us how to solve the follow-up problems. First of all, the attitude of the girl at the front desk was very bad that night. It was our first time in Changsha. This was totally incomparable. We were very disappointed and would not come again. Although we mentioned the compensation issue to the front desk guy the next morning, he also notified the person in charge of the hotel to call us for compensation. What if we didn't say anything, would it just be over? The hotel service still needs to be rectified.

I came here on a business trip. This hotel has been near the airport for a few years, but it is very quiet. It is not far from the subway. It is very relaxing to lie in bed after a day of work. The room is also very comfortable. The toiletries are very high-end. The front desk service is also very considerate, 002 service Very considerate, there are many varieties of breakfast, including Hunan-style rice noodles, there is a 24-hour self-service laundry room and gym, very satisfied!

You must choose this hotel when you come to Changsha! Echarm Hotel is very close to the subway entrance. From the subway entrance, it is two to three hundred meters away. The hotel room is very large, the location is good, the room is very quiet, well sealed, very warm, and cost-effective

The location is very good, the surrounding facilities are perfect, the bustling and lively, the service is very good! The breakfast is also very rich, the room is spacious and bright, the facilities are complete, the wet and dry separation, the design is very reasonable, the living is very comfortable!

The room was very good, but the toilet seat was stained. I wiped it myself. Ctrip checked in early, but there was nothing I could do about it before the room was vacated. I had to swipe a card to enter the toilet downstairs. I couldn't use it until I checked in. I called again after three o'clock to ask when I would check in. Shouldn't I send my stored luggage in if there is a room?

The hotel is very grand. There is tea at check-in. The service attitude is very good. The room is very clean. The bed is very comfortable. The location of the hotel is very good. It is very convenient for sightseeing. The breakfast of the hotel is also very delicious, with many varieties, including sugar-coated baba and stinky tofu. You can eat them when you come to Changsha without ordering takeout.

房間寬敞，明亮，酒店服務貼心。入住第一天客，還沒有到房間，服務員就已經先幫打開了空調，讓客人一進房間就感受到了舒服。酒店還貼心準備了小點心，讓人賓至如歸。酒店的免費洗衣服務，還幫客人送進房間，真的是太貼心了。還有酒店周邊環境優美，沒施方便。

First of all, I would like to praise the airport pick-up and drop-off service👍! The subway entrance is 10m away from the hotel, which makes travel very convenient! ! The receptionist was very enthusiastic. She helped me pour water as soon as I entered the door and upgraded the room type for free. The room was quite clean and the bathroom was separated into wet and dry areas! ! There is also a snack street near the hotel, which is convenient for going out for a walk and having a midnight snack at night