Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 23, 2026|Superior Queen Room
Mr.gongziqiThe room was decent, quite satisfied. Front desk service was average, but the manager's service was excellent. I bought some local specialties and wanted to pack them for the trip home. I asked the front desk for tape, and they simply said they didn't have any. The manager, hearing this from a distance, rushed over and rummaged through boxes and drawers to find some for me, eventually figuring out a solution. The front desk staff definitely needs to improve their problem-solving skills.
The hotel also allowed for a late check-out since my flight was later that evening, which was great and quite accommodating. They even hung my laundered clothes on the doorknob. The location is convenient to all the attractions, and there's a subway station right downstairs. Overall, I'm satisfied.
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Price per night from:BRL 277
Posted on Sep 30, 2026|Deluxe Double Room
Guest UserConvenient location, spacious and quiet room, directly opposite Chaozong Street. For a hotel of this caliber and price point, shouldn't the Coke and Sprite in the mini-fridge (priced at 3 yuan) be complimentary? The hospitality industry is very competitive now, and many hotels offer free drinks and snacks for first-time guests. I paid a 1000 deposit, which shows a lot of trust from the hotel in its customers. Upon checkout, I was asked if I had consumed anything, and when I said no, the deposit was refunded within minutes. Given such a level of trust, why quibble over a few yuan for drinks?
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Price per night from:BRL 504
Posted on Sep 21, 2026|Guestroom - near Street (Double Bed)
XianyiRight inside Taiping Street, turn right for Mixue Bingcheng and left for many attractions. You can walk to May Day Square, no need for a taxi. I stayed for several days, and don't let the small entrance fool you. The bed is comfortable and the people are nice. Important: The washing machine is only for clothes, no socks or underwear. That's excellent! And it's convenient for hanging clothes too. It has an ancient style, and I'm really not sure where those bad reviews came from. I stayed for about 4 days. Believe it or not, that's up to you. At night, you can walk back to the hotel from Orange Isle. This is the most satisfying hotel I've stayed at since my trip began at the start of the month.
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Price per night from:BRL 120
Posted on Sep 23, 2026|River View Suite, 1 King Bed, Sofa Bed
Guest UserEvery time I come to Changsha, I choose the Grand Hyatt.
Thanks to the staff at the Grand Club for helping arrange my usual room. It's on a high floor, with panoramic floor-to-ceiling windows directly overlooking the Xiang River, and a clear view of Orange Isle. The room was also set up in advance according to our usual preferences, showing the hotel's thoughtfulness and respect for its guests.
Due to the large number of guests, the Grand Club's happy hour has removed the chef-served dishes and added one more dish to the buffet. The food tastes good and has a strong Hunan flavor. Compared to before, they've also added Changsha's local snacks. Most of the staff at the Grand Club are new hires, but they are very enthusiastic and eager to help. It would be even better if they were more proactive in clearing plates.
Room service was also very thoughtful and prompt, though I hope the cleaning could be a bit more meticulous.
Breakfast at the buffet restaurant on the first floor is very rich, with many Changsha local specialties: fried pork with chili noodles, stinky tofu, sugar oil粑粑 (a sweet fried dough), chuanyan粑粑 (another local snack)... everything you could want. My favorite before was the handmade fresh meat buns, but this time, the quality seemed to have declined. Some buns weren't hot enough, and some had very little meat filling, which was a pity. The mini steamed buns, however, were quite good.
We also tried the buffet dinner. It happened to be the monthly birthday party on the first of the month. The restaurant was decorated for birthdays, had a singer, and prepared a large cake that all guests could share. There was also a lucky draw, and birthday celebrants for the current month received a 50% discount. All arrangements were very thoughtful.
The buffet dishes were very rich. The salmon was fresh and tender, and the female chef was very generous with thick cuts. There was also a wide variety of seafood. The live seafood tank had abalones and various shellfish. There were steamed swimming crabs served at the table, chilled king crab legs, Arctic sweet shrimp, large shrimp, mussels, as well as spicy stir-fried seafood, grilled oysters, and pan-fried foie gras. Restaurant staff also used a cart to serve parma ham with melon and sparkling wine, adding to the sense of occasion.
The restaurant's desserts were also delicious. The durian egg custard was served in a cute eggshell-shaped container. The black truffle flavor in the black truffle Basque cheesecake was very rich. Even the tiramisu came in both matcha and coffee flavors. They were sweet but not cloying, and very delicious. Hyatt Group's dining standards are indeed consistently high and did not disappoint. The restaurant service staff were very proactive in clearing plates and always attentive to guests' needs.
In short, our trip to Changsha Grand Hyatt left us very satisfied, and we will choose it again next time we come to Changsha.
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Price per night from:BRL 587
Posted on Jul 5, 2026
Guest UserThe room was spotless and very clean. Aside from the air conditioning, there was also a dehumidifier, which had been set up before I even checked in. When I opened the door, the room was already at a comfortable temperature and perfectly tidy. A special shoutout to the lady from Building 16; seeing me struggle with heavy luggage and stairs, she immediately came over to help me carry it to my room. The shuttle service was also incredibly convenient; they usually arrived within a few minutes of calling. As I was there for a concert, the shuttle was able to drop me off very close to the venue.
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Price per night from:BRL 307
Posted on Aug 23, 2026|Deluxe Twin Room (Fridge・Desk・Washing Machine・Kitchen)
JuanlianyaThis is my second time visiting Changsha, and I stayed at this hotel before and really liked it, so I rebooked without hesitation this time. And once again, I was very satisfied. The room is well-equipped and spacious, with a separate wet and dry area in the bathroom. There's also a large wardrobe, a fridge, a microwave, and a washing machine. The front desk staff are very helpful and efficient, always meeting our requests. Downstairs, there's a 24-hour convenience store, and just a short walk around the corner, you'll find Tea Color Delivery and Yuanyang Coffee. The subway station is less than a ten-minute walk further down the road, and across the street, there's a large shopping mall with plenty of food, drinks, KTV, and even Haidilao. Most importantly, the hotel is very close to the city center, including Wuyi Square. I came to Changsha this time to see a concert at Helong Stadium, and it was also very close, less than a 30-minute subway ride away. All in all, it's extremely convenient. If I get the chance to visit Changsha again, I'll definitely choose to stay here. I wish the hotel great success!
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Price per night from:BRL 194
Posted on Feb 26, 2026
Guest User
Traveling with kids during the Spring Festival, we stayed in four hotels in total, and this one surprisingly turned out to be the best. Our room was riverside, quite spacious, and had a nice view. It was also surprisingly quiet, with good soundproofing – at least I didn't hear any crying kids.
It's easy to hail a taxi downstairs. Chaozong Street and the subway station are just a five-minute walk away, Pozi Street is a ten-minute walk, and Wenheyou is a fifteen-minute walk.
The hotel breakfast was just average. If it's included in the room rate, it's fine, but paying 40 yuan per person separately isn't worth it.
There are many noodle shops nearby, all of which are very good. Downstairs, there's a free shuttle bus to the Provincial Museum every half hour, which is quite convenient.
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Price per night from:BRL 272
Posted on Sep 30, 2026|Elegant Queen Room
Guest UserThe hotel's location is excellent, close to Wuyi Square subway station, making sightseeing and shopping super convenient. There are also many local snacks and specialties nearby. The front desk staff, Yezi, provided excellent service, proactively upgrading my room type. From the lounge area, you can enjoy views of Yuelu Mountain and the Xiang River. Despite being in a bustling area, there's no noise, ensuring a great night's sleep. It's a fantastic choice for travel.
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Price per night from:BRL 206
Posted on May 18, 2026
hahaThe room was clean and tidy with great natural light and ventilation. The bedding was soft and comfortable, making for an excellent night's sleep. The location is superb, making it convenient for both getting around and shopping. The front desk service was warm and welcoming, and check-in was efficient and quick. It offers incredible value for money, and I'll definitely choose to stay here again next time.
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Price per night from:BRL 60
Posted on Apr 12, 2026
Guest User
This is my second time staying here in Changsha, and I'm very grateful the hotel upgraded me to a larger room! The toilet flush didn't work every time, and the bathroom walls and window sills looked a bit old; I'd suggest they be updated. The breakfast was plentiful, but finishing by 10 AM felt a bit rushed. It's great that there's a pool, though I recommend bringing your own swimming cap. It's a bit of a distance from the subway station, so taking a taxi is more convenient.
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Price per night from:BRL 219