"The hotel is in a good environment, just beside Lake Geneva, walking across a bridge, across from a commercial street, LV and other brand stores are here. The hotel didn't have breakfast. I asked for 20 Swiss francs. I have to say that the price of Switzerland is the highest in Europe."
"I wrongly purchased a pizza that requireto be re heated in the oven
The long hair staff at the reception Kindly help me to reheat the food and.eat at the restaurant that im not entitled to. Excellent service.
For the room. It is small, but cosy and tidy."
"The service is very good. In Europe, the simple breakfast is also satisfactory. As a business trip to Switzerland, the price-performance ratio is still good"
Very Good
67 reviews
8.7/10
1 night
From £136
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"The best hotel I've stayed in Switzerland, the service staff are very friendly, the room facilities are also very good, and there is a turndown service! The main location is also very good, there is a bus stop at the door of the hotel, and it is only a few minutes' walk from the train station. The subsequent hotels in Interlaken and Zurich at this price cannot compare with this one, I really recommend it!"
"The breakfast is simple, typical Geneva style. The surrounding is very quiet and the rest is very good. I stayed for 5 days and the house was cleaned very well every day. Taxis are too expensive, but Geneva is not big and it is very convenient to take the free bus and tram, and you can go anywhere."
"The hotel is very clean and should be newly renovated. Surrealist portrait sculptures in the corridor are a bit scary, and every time you go in and out, you always feel like someone is standing there. The location is also very good, the bridge is the famous street. Next to the hotel is STARBUCKS. Check-in requires 2 single beds, although they are put together, it does not affect the use. There is a free apple every day at the front desk and bananas and oranges on the second floor. The only shortcoming is that the towel that was brought in was taken away by HOUSEKEEPING, and I went to the front desk to complain. I just apologized and said that I would return it to me the next day. I didn’t return it to me when I left the store. The casual, large strips of Europeans can be seen at this time."
"The location is perfect. You can just walk to anywhere from the hotel. I like the water pressure for the bath. I don’t see anything wrong with this hotel other than it is slightly hot and the ac is not new."
"Very good hotel worth recommending, the receptionist who received us is a little sister with Asian appearance, very polite to speak Mandarin , and upgraded our room. It is very convenient to open the door by e-mail key according to the elevator. It is a few minutes away from the train station. The nearby supermarkets are not small, the Spanish restaurant in the hotel should not be missed, the taste is very good, but remember to book early!"
"The most comfortable hotel on this trip, the front desk originally said that it could be upgraded by 145 Euros. Later, I thought that the original room was also good, but I did n’t upgrade. The bathroom and bedroom are large, and the service is attentive and meticulous, especially for breakfast. We ordered all the dishes, all of which are above the standard level. They are particularly delicious, and they are exquisite. Highly recommended!"
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Latest Reviews for Geneva hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
HHaobinBoth the service and breakfast are very good. The location of the hotel is also convenient as the airport and shopping mall are nearby. However, the car park of the hotel is too narrow which is suitable for small cars only. There is also no direct access between the hotel and car park as the only entrance of the car park is outside the hotel.
DDean MauriceWe liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped.
They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room.
When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was.
My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out.
I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review.
There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.
PPedroIt is Ok distance to the airport (although physically near you have to get the bus/shuttle as there is a highway in between). It is quite cheap for Geneva.
GGuest UserManagement please check this review and travellers please watch out!!!
A nice clean hotel with great restaurant which made me feel like home. Closed to the airport though location is a bit difficult for me to walk to the airport, but they have nice shuttle service to take guests from/to the airport. In my mind, I praised it was the best airport hotel I was staying ever, and they deserved a great review. (that was what I felt at the beginning).
With the reasons above I had extended to stay one more night to check out on 12 May 2025 when I could easily move to the hotel in front of it for the extra day (Nash Suites airport hotel) with cheaper price. I chose to stay.
I Got Really Upset And Disappointed when a box of Chocolate in my room got lost. I have pictures attached here in the review!!! Chocolates in Switzerland are very unique, and I intentionally went to Sweetzerland (a chocolate boutique) on Saturday to purchase two boxes for my friends in the Netherlands because Sweetzerland closes on Sunday. One box cost me CHF 22. On Sunday May 11, I went out till the evening around 6pm. As soon as I got back to the room, I realized one box of my chocolates was gone but left me the white gift wrap. I immediately went down to report to the receptionist. The one I first talked to was nice. She seemed willing to help solve the problems. She referred me to talk to another receptionist, her colleague but the lady she referred wasn’t available at that time. She asked me to go talk later again.
When I did, the second receptionist said all the managers, and house keeping they needed to talk to left because it was after 6pm. I asked her to call them. She said that was impossible. So, verfication wasn’t successful. Instead, she asked me to leave my contact number in Europe and email address because I was gonna check out the next morning 4 am. She claimed by the next morning 4:30 am after they talked, they would come up with a solution and would contact me. I waited for two full days, and no call or email received. This IGNORANCE shouldn’t be done. This considers BAD SERVICE!!! This shows that you don’t care about short stay travellers. How unsafe the guests would feel??? Now, it has come to the point that I was complaining about losing one chocolate box to complaining about bad manner of the receptionist! There were 3 receptionists that evening, she was the second lady who sat down in the middle with longer face shape. It happened on May 11 evening, and my room number was 311.
Management Please check and take this action seriously!!! Don’t let the act and services of those ladies ruined your hotel’s reputation. It was supposed to be a great 5 stars hotel but it ended up as one star. It is a shame to let the reputation go down this way. Our family also ran a hotel in our home county, so I deeply take sympathy on you and want you to know!!! PLEASE Definitely Check and Verify!!! Don’t make your guests feel like you don’t care especially for those overseas guests who go and do a short stay.
It is not the value of a box of chocolate matters, it is about housekeeping lady’s behavior and the ignorance of the receptionist!!! What if I left my other stuffs unlocked in the luggage on that evening?!? She probably would take something important on that luggage too.
Please You Should Check with the housekeeper and the receptionist on that day!!!!!!
GGuest UserThe scenery is unbeatable. It is the best hotel around. It is convenient, next to the lake, and there is a big supermarket downstairs. There are no other hotels for you to choose. The facilities are on par with the domestic Four Seasons and Atour.
SSaan ChoyRoom is clean and comes with the convenience of a small functional kitchen. Bed is comfortable.
Location is excellent. Close to the fountain jet, train station and shops.
Very quiet as well for the inside facing room we had.
Staff are helpful.
Recommended
FFilipino Traveler & Entrepreneur - Beverly VegaNice hotel inside a mall or shopping center, accessible near old town. They have bar at the lobby, you get free cocktail for each stay / booking. First I booked for 2 nights and they give 1 free drink / adult, but when I dine, get the free drink and ordered other foods, they charged me for the drink which I just noticed after getting back to into the room. So I asked why they charged me and gave me another free stub for another cocktail cause they said they can’t refund. Lol. Then the day, I extended the room, then gave another free stub. But did not use the stub yet. Then after next room extension, they did not give me stub anymore saying I am no longer eligible to get one lol. Haven’t used the other one yet, I mean two cause I extended the room thrice, so what I did is I just gave back the other stub to them cause I don’t have plans to drink. But if they’re just generous to give another stub even I don’t ask for it and did not tell me that I am not eligible. Then I should have dine there and drink in my whole stay. Cause I ate there three consecutive nights, not after the incident that they did not give me another stub.
They just have PIZZA anyway, it’s just a purely bar. Nothing special and no options on the menu.
The servers are good, but the girl on the check in counter is kinda rude and I felt a discrimation.
GGuest UserThe service staff were very enthusiastic, so enthusiastic that they helped me fold the clothes that were thrown around and put them in the box 😂
The room was also very clean, and the sheets were changed every day.
The breakfast was pretty good. Although it didn't change, I didn't feel sick of it after eating it for 9 days.
Some room types have coffee machines but no kettles, and some have kettles but no coffee machines.
You can take bus No. 15 to the city and the United Nations, and it's a 5-minute walk to the lake, which is quite convenient
KKamalathaI went a day earlier to confirm my stay with the hotel. They couldn't find my booking. I showed them my confirmation on my phone. I was told that they can see my confirmation number but no payment was made by trip.com. They assured me that such has happened before and told me to be on the safe guard book another room as a standby. They assured me that they will not swipe my card until matter is resolved. That assurance made me check in. I kept coming to the front office every now and then and I was told it was resolved. Only on the last night I was told that by Trip.com of the error in the address. In the meantime the hotel had swiped my card. Surprisingly they did not honour the feedbacks I gave to Hotel Montana Geneve and Hotel Montana Zurich. There was no email to apologise for the oversight and delay in handling. I went to the hotel one day earlier to check, they could have attended to it and not confidently putting the blame on trip.com since there has been previous incidents where [ayment was not received.
I thought Hotel Montana group could have handled this matter better. Quite disappointing.
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How much does a hotel cost in Geneva?
Average hotel prices in Geneva based on Trip.com: £374 on weekdays and £360 on weekends (Friday–Saturday).