Hotels in Cardiff

"Check in was a little slow, our room wasnt ready at check in time however they gave us complimentary drinks as an apology so we had a drink while we waited am extra 30minutes or so. The ladies at reception were very polite and helpful, rooms were clean however the only downside was our shower drain was blocked and that took an army to solve. We ended up switching rooms in the end but the communication was terrible. Breakfast was good although their coffee machines seemed not to work properly for most part of the morning. Overally a good hotel, excellent location, pool was warm, sauna was good, gym was a bonus. A relaxing stay"

"The hotel is aesthetically pleasing, has old world charm yet modern. Breakfast is good though sometimes a long queue is formed outside the restaurant. But my check in was very disappointing. First the time it took for that staff to process it led me to think either their computer is not working or there's a problem with my booking (but I have received reminder from Trip.com. Worst, that staff asked me to pay a sum which is about £100 more than the stated sum on my hotel voucher ( he even said specifically ”For the first night the amount is xxx, and for the second night, the amount is xxx, with a security deposit of £50, the total is £4xx.”I told him he made a mistake as the sum stated in my printed voucher is only £3xx. That staff is either incompetent or not trustworthy, and should not be working on front desk. ALWAYS CHECK THE PRICE ON YOUR VOUCHER."

"It was so good. It was cheap and convenient because there was a private bathroom and shower room. I am a foreigner and I don't speak English well, but I was grateful that the counter staff was so kind to me ^^"

"Could not recommend enough!! I travelled with two young children and was instantly welcomed and cared for by all the hotel staff. We felt so relaxed and comfortable through out our stay! I highly recommend!"

"I had an excellent stay at this hotel! From the moment I arrived, the staff made me feel welcome with their warm hospitality and professionalism. Check-in was smooth and efficient, and I truly appreciated how attentive and friendly everyone was throughout my stay. The room was spotless, spacious, and very comfortable. The bed and linens were high quality, and I slept better here than I do at home! Small details, like complimentary water, good lighting, and thoughtful amenities, made a big difference. The location is perfect—close to everything I wanted to see, yet quiet enough for a restful night’s sleep. I also enjoyed the breakfast, which offered a great variety of fresh and tasty options. Overall, this hotel exceeded my expectations. The combination of excellent service, comfort, and convenience makes it a place I would definitely recommend to anyone visiting the area. I’ll absolutely stay here again on my next trip!"

"We stayed in Future Inn Cardiff for the first time and had a great time there. The room was large and good for our family of four. The location was fantastic and well connected to city centre. Staff were very friendly and helpful. The price was right and finally the included breakfast was really proper and fantastic. Thank you."

"Location is superb. A few mins walk if coming by coach. Located in Cardiff centre. Super convenient from banking, shopping to F&B. Happening street. 10mins walk or so if going to Cardiff Central train station. Good security where u need room access card to enter each floor room and also into hotel building which is inside an arcade after 7pm. Friendly n helpful staff. Clean n spacious room different furniture configuration for our 2 rooms booked. . Clean n new towels. AC room with mini fridge n a safe deposit box but mind isn't working though. Complementary Welcome drinks n snack in mini bar which only found out later on upon inquiry of Mineral water. Laminated floor which is a super point for us due to hygienic reason. Bathrobes provided bathroom will get wet easily coz without a door. . Toiletries n disposal slippers provided upon request. Body lotion, body wash, hair shampoo n conditioner provided. House keeping should be more thorough. Wastebin in bathroom not emptied for our 3days stay. Used cups not replaced with new ones at all. Sachets of drinks also not filled up. Overall, Satisfied n will come back again.."

"We had a few issues leading up to the booking with Trip booking us 2 rooms by mistake but it was no problem to sort out with the hotel; they could see it was a duplicate and it was sorted. The hotel were very good at replying to emails and phone calls too. When we arrived (late at night) reception was manned and they were very friendly and helpful. We stayed for 2 nights and loved the location as it was just off a main road that we could take to drive into Cardiff or to Newport easily. But not close enough to the road to be bothered by road noise. There is also a very nice pub on site - we didn’t make it to eat there but it was lovely to have a few drinks."

"I had a wonderful stay at Cardiff Marriott! The location is perfect — just a short walk from the train station. The service was excellent, and the staff were incredibly welcoming and helpful. We were given a spacious room and were even allowed to check in early, which made our arrival smooth and relaxing. Overall, a great experience and highly recommended!"

"Excellent location comfy beds. Spacious room."