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"The location of the hotel is very convenient, with the bus stop right outside. There are two young ladies at the front desk who can speak Chinese and help us a lot. They are very enthusiastic and never tire of answering our questions. Thank you very much! When I returned to Tokyo from Hakone with my children, the young lady recommended that we take the bus, which was right outside the door, which was very convenient. I like this hotel very much, thanks to the beautiful young ladies at the front desk!"

"During the epidemic, I missed the beautiful scenery and blue sky of Hakone so much. I had been thinking about the hotel for three years, and finally booked a room three months in advance before the National Day trip. The hotel is rated 5 points because there is no 10-point option. The hotel environment and services completely exceeded expectations, and it was worth the price. I experienced the thoughtfulness and perfection of Japanese service. There are mostly European and American guests in the hotel, and there is no barrier to English communication with the staff. It is a 3-minute walk from Gora Station, and within a 5-minute walk from the hotel, you can reach Gora Park and the Sculpture No Mori Museum of Art. But contact the hotel in advance, and the hotel will thoughtfully arrange a pick-up and drop-off. The hotel environment is impeccable and the design is full of design. It is worthy of being the work of a master, and it looks great every time you take a photo. The kaiseki dinner was just average, not particularly amazing. The only drawback is that the room we stayed in was on the first floor and there was a bit of an unpleasant smell from the shower drain at night."

"The location is not difficult to find, ten minutes walk south from Yumoto Station. The room is also very good. In fact, seven or eight people can live. The downside is that there is no Chinese service. And there are two rooms, but the booking does not tell you which one is. And the unlock password given by the SMS after booking and the in-site message are wrong. But I can't get through the customer service phone of the hotel. Fortunately, Trip customer service dug out the correct password in the middle of the night, otherwise it would be sleeping on the street. The house is fine, the service is completely absent."

"Accommodation and meals were excellent. Quaint accommodation, onsen, meals were all great. Staff were very friendly, heard it is a historic accommodation but it is well preserved and a very nice place in many ways."

"Great experience! From the receptionist in the parking lot to the front desk and lounge are first class As soon as I entered the wooden house, I smelled a faint woody fragrance, and my whole person suddenly relaxed a lot. You have to take off your shoes when you enter the hotel, and the front desk will take care of them, so you directly step on the tatami with your feet, soft and comfortable. The room is very large, there are three doors from the main door of the room to the position of the bed, so the room is very quiet. The bed is very large, moderately soft and hard. There is free water, beer and juice in the small refrigerator. The electric kettle has hot water that has already been heated, and there is also a pot of room temperature water to drink next to it The room is heated and air-conditioned at the same time In addition to shampoo and other products, there are also toners, makeup lotions, and lotions that can be used. There are also hair loops for long hair. The whole arrangement is very careful. The view of the room is first-rate, and soaking in a daze in the open-air hot spring is a first-class enjoyment. Dinner and breakfast are in the restaurant on the second floor. Arrange a time with the waiter to go to the first floor and they will show you where to eat. Dining is in a semi-private room with tatami mats, and no other guests will be seen. The waiter for both meals is the same person, needless to say, polite, with a bright smile, very hard to explain the dishes in simple English. It is suitable for people who like to be quiet, slow, and [not to see people]!"

"We loved our experience is this hotel! We had such a lovely evening with our friends an and enjoyed the sunset over the lake- what a perfect ending to the day. We booked the best rooms (kind of by accident but so happy we did that). They’re the top floor rooms with the balconies. Worth it! The breakfast was also truly fantastic- lots of variety and excellent quality choices, including fresh delicious fruit. The onsen was also a delight."

"We enjoyed our stay at the hotel with friends in late Nov for 3 nights. Reckoned we were upgraded to a Japanese room facing Mt. Fuji.. just a shame it wasn't snow capped. The room slightly dated but comes with all the amenities. The buffet breakfast & dinner were good & quality, quite a spread as well. The Onsen with an outdoor section was good as well."

"The hotel is just around the corner from the mountain train station. The environment is very good and the facilities are complete. Toiletries and lotions are provided. You can check in directly with just a change of clothes. I left my luggage at the Tokyo Hotel. The Kaiseki dinner was of good quality. If you are not used to Kaiseki, you can get off at the previous stop, Mori no Bijutsu. There is Lawson opposite. Buy some snacks, instant noodles and cook in the microwave!"

"It has wonderful location, next to the port and ropeway. The view is stunning. And onsen is so beautiful, clean and nice. Amenities are good. The dinner and breakfast are buffet style. It was tasty but I would say it is more european than japanese if it is important for you."

"Japanese-style hotel, small and exquisite, with meticulous service. Breakfast and dinner are quite attentive, rich, and taste OK. The hot spring is very comfortable and the room is spacious. The downside is that the transportation is inconvenient, and you can choose to charter a car. The public area is small and there is no courtyard. Moreover, the room we were arranged in the corner of the first floor, and the private bath in the room is facing a wall of earth slope. The family open-air private bath is arranged at the foot of the mountain, just looking at the earth slope. When taking a bath, I didn’t enjoy any exquisiteness at all, and there was no scenery in the official picture at all. The arrangement of 6,000 yuan for one night to pick up the airport is really a nuisance."