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"Took my relatives from overseas to visit Canberra. It was a nice stay. The hotel is in a great location plus parking is free. Rooms were comfortable and clean. Surprisingly the buffet breakfast was nice and value for money. Received the discount voucher from the hotel for my next stay. Will definitely come back when visit Canberra next time :)"

"Overall, the service quality is good, except for the air conditioner in the living room which is leaking."

"Not that clean. It's ok. TV doesn't connect even though it has an option to. Staff leave early and no phones to call reception. I didn't get a WiFi password I had to ask the lady next door because reception closed right after I checked in. It's not too bad. All I needed was a bed and a bathroom but I can't say it was clean. It was just tidy, at least the sheets were clean. Carpet was definitely not. Also, blinds in bathroom are broken."

"Hygiene: Some details are not good, but the overall hygiene is good. Facilities: Very good, you can scan and order in the room (mostly fried food, but it is also very good), and parking is very convenient. Environment: Seven minutes walk to the nearest light rail station, very quiet at night, and the environment is very good. Service: OK, the bathroom door handle was broken when I checked in, and after notifying the front desk, they found someone to fix it. (p1 is the first room balcony, p2p3 is the room & room balcony changed after argue, although they are of the same price, the area, light and view are really different)"

"This motel is very good and you can prepare your own meals inside. We went to the supermarket and bought all the ingredients, and then my son made a delicious meal."

"Good location for what we needed, easy check-in, common areas are nice. Room was poorly cleaned with a great deal of dust on bed head, crumbs on the chairs and hair balls on the floor of the shower. Given it's on a main road it should have double glazing. The air-conditioning did not work and it was a warm night. Housekeeping tried to barge in at 9:40am - check out isn't until 10am and I'm not sure why I should be bothered before then. On the whole I would not go back and did not find it value for money."

"The room was probably just renovated, and all facilities were clean, tidy and comfortable. The hotel is located in the city center and not far from tourist attractions, which is very convenient. There is a problem. We booked the same room type with a friend. Our room is on the first floor, and the windows are opposite to the windows of other guest rooms, which are very close. However, the room that my friend booked on another website was upgraded to a suite on the 4th floor. Are Ctrip users unwelcome?"

"The hotel's prime location on Canberra's main street is a definite plus. My room, although small, was clean and included a water tank. The shared public bathrooms were also well-maintained, offering essential facilities and clean showers. The only significant downside was the noise level. Being situated along a main road meant that traffic noise was noticeable, particularly in the evening."

"We recently stayed at the Canberra Rex Hotel as a family of three, traveling from Sydney to celebrate the New Year. While there were some positive aspects, our overall experience was disappointing. Starting with the positives, the reception staff were very nice and courteous, which we appreciated. We liked that it is very near a light rail station and quite close to parks, restaurants, and cafes. The layout of the hotel posed challenges. Our room was quite far from the lifts, and with only two lifts positioned side by side in a corner of the building, accessibility was inconvenient. It seems the hotel design is to blame, as the lifts are not centrally located like in most hotels. One of the biggest letdowns was the pool. We specifically chose this hotel for its pool, hoping our little one could enjoy it. Unfortunately, the pool heater was not working, and the water was freezing cold. To make matters worse, we noticed some bugs in the pool, which was unsettling. The staff wouldn’t have known the heater wasn’t working if we hadn’t informed them. It felt like the pool's maintenance and condition were overlooked, which was a major disappointment for us. Had we known that we won't be able to enjoy the pool, we would've settled in a hotel that is far more affordable. As compensation for the pool issue, we requested and were granted a late check-out, which was a kind gesture from the hotel. However, it didn’t feel adequate given the inconvenience and disappointment we experienced. Additionally, the King Suite we stayed in had some practical flaws. It only had one bin, which was insufficient for a family of three, as it filled up quickly. Another inconvenience was the shower area, which didn’t have any shelves. This meant we had to place shampoo and conditioner bottles on the floor while showering, which was far from ideal. Overall, while the reception staff’s service was commendable, the hotel fell short in terms of facilities and maintenance. I hope the management takes these points into consideration for future guests."

"One bedroom apartment with kitchenette was well serviced and ver clean. Crispy clean sheets, very quiet air-conditioning, clean mould-free bathroom, toilet and shower. Great facilities for eating in and walking distance to Canberra centre and eateries, while set in well established parkland area. EV charging on premises was so welcome as my car was almost empty on arrival. Definitely go back there if visiting Canberra again."