Guest User
February 9, 2023
My Arif Castles stay was extremely unpleasant for following reasons. I would highly discourage others to use this hotel until the hotel management takes steps to resolve the issues. Issues I faced: - Except for the bed, the room and bathroom were clearly not cleaned AL ALL. I found lots of dust on the room floor, dust and body hair in bathroom and sticky countertops in the room. I will share the photos of the same. - Apart from these, there was a constant unpleasant smell, the smell you would find when cleaning has not been done for a long period of time. - There was water leaking from toilet flush. - Windows were not closable. This can be found in the photo I share. - I complained these to the hotel front desk. They promised that housekeeping would come clean the room, but no on e showed up.