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"The location was really good - From Granada Airport, take the Alsa Bus and get off at Cathedral Station, and the hotel is just across the street. Even though it is in an alley, it is not far from other downtown areas and is easily visible, making it easy to get around. I didn't have high expectations from the moment I booked the accommodation. It felt quite disappointing that there was no water in the room. Other than that, the staff's guidance service was good, and because it rained on the first day of my stay, the temperature dropped significantly. It seemed like the radiator in the room couldn't be operated by an individual. I felt like I would have to make a separate request if it was cold, but it wasn't too cold so I could handle it. Looking at the location of the outlet and the overall structure of the room, it seemed like an old apartment/villa had been renovated and was being operated as lodging. It's difficult to answer because I don't eat separately. There aren't really any advantages other than the location, and there is a price advantage, but if I go to Granada again next time, I think I'll pay a little more and go for a better hotel."

"Because it is located inside the Alhambra, it is okay even if you get tired from walking around. The historic interior was very beautiful. The air conditioner in our room was broken, and no matter how much we turned down the temperature, it never got cold. As a result, it was hot at night and difficult to sleep. Dinner at the restaurant was very delicious."

"Mi experiencia en este hotel fue simplemente excepcional. Desde el momento en que llegamos, el trato fue inmejorable, con un personal amable y siempre dispuesto a ayudar. Nos sorprendieron con una habitación increíblemente espaciosa, tan grande que casi parecía un apartamento, entiendo que no siempre va a ser así. La limpieza era impecable, y el ambiente del hotel era extremadamente tranquilo, ideal para relajarse y desconectar. Cada detalle estaba cuidado al máximo, lo que hizo que nuestra estancia fuera perfecta. Sin duda, una experiencia de 10/10. Lo recomiendo sin ninguna duda y volvería encantado."

"Location was fantastic, within the limits of the city centre and walking distance to everything including the Alhambra. Logistically it was just a bit too far for the long distance buses or train station but that's more to do with the layout of the city. The room was amazing - very generous sizing, quiet, light and comfortable. The bathroom itself was bigger than a hotel room for the same price in e.g. Paris. Check-in was a bit of a hassle as the place was not staffed round the clock but it was only a 5 min wait."

"I didn't know the geography of Granada, so I expected it to be a moderate outskirts, but I took the hotel, except that it was good to get through the highway when I visited Alhambra. It's far from the downtown area where people are gathered, and I struggled to move in many ways. And one big mall that you can't tell if you're open or not, and one big restaurant opposite it. And it's really nothing, nothing, except for the mercadona near the residential area. In conclusion, the location can't give you a good score, and I had a pretty hard time coming and going to the downtown area of Granada, where I was taking a bus using a car. Please calculate the route between the main tourist points and the hotel in advance and move. The hotel overall was a bit old style, but the room size was larger than any hotel I have stayed in Spain so far. I was on a honeymoon, but I was assigned two single beds and asked me to change to a double bed room. There was no work, and I was able to have a satisfactory bed. Parking is 16 euros a day, and the system is an old-fashioned system with tickets, so you have to pull out meaningless ticket paper every time you enter, and when you go out, you press the bell and say the lake of the room. Our couple were not sensitive to noise, but the hotel structure was a shared structure in which the noise in the lobby was upstairs, and we were right above the group guests who were drinking late at night in the lobby. It was a location room. I understand that it was inevitable in the structure, but it was not a very pleasant experience that I could hear the noise of those people in the hotel room. And the other thing that was absurd was that they had slippers and robes, and they were paid three euros for them and they were packaged. My wife needed slippers as a necessity, and she paid for the package and was able to provide a little better quality slippers than the one-time slippers provided by other hotels in the usual way. The experience that I had to pay and use slippers and bathrobes for 3 euros at a 5 star hotel could not be said to be absolutely good. Because I'm writing this review in the next hotel I checked in, wearing a bathrobe and slippers that are free of charge at this hotel."

"Location — On the hill, 10 min walk to the Alhambra Palace. If you fancy a short morning stroll in the same natural environment that surrounds the monumental complex, it should serve the purpose. Rooms on the city side have good views overlooking the Granada landscape, but prices are also much higher. Service — Staff are very well trained and carry with them the old English-style professionalism and dignity, being polite but not condescending or ingratiating. Amenities — Probably once modern during the first half of the 20th century, they are very old and out of date by today’s standard for a 5-star hotel. For example, the toilet is flushed by pulling (instead of pushing) the plug on the lid, something I’ve never seen in real life, but only in movies. Also the toilet had a bit of smell, not sure if it’s due to cleaning or in the pipes. Overall, this hotel should suit visitors who look for classy service and/or an immersive experience of living in close proximity to the cultural complex and overlooking the Granada city as the emirs and kings did in the past."

"The hotel is not close to the long-distance bus station. This time it is a taxi. The three-person trip is not too expensive. The nearby tourist area has many shopping and food options. It is not far from the palace. It is also convenient to walk or take a bus. The hotel staff is kind and proactive. I have asked me how to take the bus to the long-distance bus station after renting the hotel. I feel that her professional service is commendable. This small hotel has these professional teams and the overall performance is commendable."

"Una sugerencia para la gerencia, sería conveniente aumentar el personal a la hora del desayuno, sobre todo en días festivos o con muchas reservas. Ayer domingo 29 de diciembre con el comedor a tope solo había una chica y pobrecita, no daba abasto... gracias a su compañera de recepción que se ocupaba de recoger mesas etc."

"Well, nice hotel not far from the city center, I was not able to enjoy the pool which was closed, but it was a nice 30 degrees outside, I was not able to enjoy breakfast either so I can't comment on it. An improvement would be to put some type of fan in the bathroom and improve the internet connection, which was very poor. Very comfortable bed with the Pikolin, very spacious rooms."

"- Hey, Ok, overall, 6/10 is the ideal note ...joints in the shower that departs, traces of aging and black humidity in the shower, overall quite clean, high-tech facilities are well but also aging, e.g.: The beuk TV, as well as the ”intelligent” toilet that opens, closes, cleanses alone at night, and especially a very bad bed where, you push, as soon as you are going to bed! That's the worst thing! Overall, well, you have also for your money, when booking, you know you will not go even in a 4 or 5 stars !!! Sorry for the staff who is really super nice, and there 10/10! A + also, we arrived after midnight, after official time of registration, we have called warning of our delay, and gently one person at the reception has stayed to receive us !! Thank you"