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"The location was really good - From Granada Airport, take the Alsa Bus and get off at Cathedral Station, and the hotel is just across the street. Even though it is in an alley, it is not far from other downtown areas and is easily visible, making it easy to get around. I didn't have high expectations from the moment I booked the accommodation. It felt quite disappointing that there was no water in the room. Other than that, the staff's guidance service was good, and because it rained on the first day of my stay, the temperature dropped significantly. It seemed like the radiator in the room couldn't be operated by an individual. I felt like I would have to make a separate request if it was cold, but it wasn't too cold so I could handle it. Looking at the location of the outlet and the overall structure of the room, it seemed like an old apartment/villa had been renovated and was being operated as lodging. It's difficult to answer because I don't eat separately. There aren't really any advantages other than the location, and there is a price advantage, but if I go to Granada again next time, I think I'll pay a little more and go for a better hotel."

"The hotel was very comfortable and the hotel was very comfortable. The air conditioning system is improved and the windows are isolated."

"The overall experience, from check-in and parking to checkout, was excellent—everything was well-organized, clean, friendly, and prompt. However, the breakfast left much to be desired. The coffee was disappointing, possibly due to sweetened or powdered milk in the coffee machine, making it undrinkable. The selection of vegetables was limited to sliced tomatoes, and the mushrooms didn’t seem freshly cooked. The traditional potato egg omelet was overly salty, and there were no soups or porridge or salad or fish available. We were glad we didn’t book breakfast for the entire stay. It is not a 4 * Hotel breakfast. The staff at the breakfast was very attentive though"

"Mi experiencia en este hotel fue simplemente excepcional. Desde el momento en que llegamos, el trato fue inmejorable, con un personal amable y siempre dispuesto a ayudar. Nos sorprendieron con una habitación increíblemente espaciosa, tan grande que casi parecía un apartamento, entiendo que no siempre va a ser así. La limpieza era impecable, y el ambiente del hotel era extremadamente tranquilo, ideal para relajarse y desconectar. Cada detalle estaba cuidado al máximo, lo que hizo que nuestra estancia fuera perfecta. Sin duda, una experiencia de 10/10. Lo recomiendo sin ninguna duda y volvería encantado."

"Location was fantastic, within the limits of the city centre and walking distance to everything including the Alhambra. Logistically it was just a bit too far for the long distance buses or train station but that's more to do with the layout of the city. The room was amazing - very generous sizing, quiet, light and comfortable. The bathroom itself was bigger than a hotel room for the same price in e.g. Paris. Check-in was a bit of a hassle as the place was not staffed round the clock but it was only a 5 min wait."

"The location is very good. Nice hotel and comfortable bed. Breakfast was fine too. We got the room on the main street, 5th floor, so we also enjoyed the views ☺️. The only problem is parking. It has to be a parking lot (hotel or public), because it is impossible to park on the street."

"Location — On the hill, 10 min walk to the Alhambra Palace. If you fancy a short morning stroll in the same natural environment that surrounds the monumental complex, it should serve the purpose. Rooms on the city side have good views overlooking the Granada landscape, but prices are also much higher. Service — Staff are very well trained and carry with them the old English-style professionalism and dignity, being polite but not condescending or ingratiating. Amenities — Probably once modern during the first half of the 20th century, they are very old and out of date by today’s standard for a 5-star hotel. For example, the toilet is flushed by pulling (instead of pushing) the plug on the lid, something I’ve never seen in real life, but only in movies. Also the toilet had a bit of smell, not sure if it’s due to cleaning or in the pipes. Overall, this hotel should suit visitors who look for classy service and/or an immersive experience of living in close proximity to the cultural complex and overlooking the Granada city as the emirs and kings did in the past."

"The hotel is not close to the long-distance bus station. This time it is a taxi. The three-person trip is not too expensive. The nearby tourist area has many shopping and food options. It is not far from the palace. It is also convenient to walk or take a bus. The hotel staff is kind and proactive. I have asked me how to take the bus to the long-distance bus station after renting the hotel. I feel that her professional service is commendable. This small hotel has these professional teams and the overall performance is commendable."

"Una sugerencia para la gerencia, sería conveniente aumentar el personal a la hora del desayuno, sobre todo en días festivos o con muchas reservas. Ayer domingo 29 de diciembre con el comedor a tope solo había una chica y pobrecita, no daba abasto... gracias a su compañera de recepción que se ocupaba de recoger mesas etc."

"Well, nice hotel not far from the city center, I was not able to enjoy the pool which was closed, but it was a nice 30 degrees outside, I was not able to enjoy breakfast either so I can't comment on it. An improvement would be to put some type of fan in the bathroom and improve the internet connection, which was very poor. Very comfortable bed with the Pikolin, very spacious rooms."