Premier Inn London Bromley

Was given an accessible room last minute due to overbooking. I asked to be swapped with another guest as I can't use accessible bathrooms. Was told no. If I knew I'd be given an accessible room I would've gone elsewhere. The room itself smelt musty. As if it had been sat untouched for a long time. The room was missing 2 lights in the ceiling, had bits of plastic stuck to the skirting board and crumbs on the table. The wifi didn't work. The water pressure was horrendous. Overall a bad nights stay and I would never stay here again.

I had a pleasant stay, comfortable, peaceful. Lovely staff, good food and service. What more needed really.

Everything about our stay was outstanding; price, quality of food and choice at breakfast, adjoining parking at only £5/24 hours, a large comfortable room with all the facilities we needed. The hotel bar and dining areas included sofas and comfortable seating. There was complementary water in reception and additional coffee/tea sachets for your room if needed. The location is fantastic, right in the centre but set back from the road with no fumes or traffic noise. The staff deserve high praise for the wonderful welcome the provide and their outstanding service. They are always there to help, answer questions or provide whatever support you might need and check whether you need any help. I found this to be the case in other Premier hotels and the consistency of service is wonderful and will mean we choose Premier Inns or Premier Hub hotels over others that are in a similar price bracket. The room was large and clean and the bed extremely comfortable. Don’t hesitate to stay here. I can’t think of any hotel in a location like this, at a price like this that provides this level of quality, including fresh fruit salad and organic yoghurts, and plant based milk as breakfast choices. I could write an endless list and will definitely stay again.

We booked this hotel because we trust the brand and the location for what we wanted to do was perfect. The hotel was clean, comfortable and the staff we encountered were great. Parking is close by and reasonably priced. The only issue we had was the wifi which could be better administered

Great location, close to high street and opposite the car park which was only £5 for 24 hours. Friendly helpful staff. Clean and comfortable room. Brilliant price.

Very comfortable 4 night stay. Room was clean ,as was the rest of the hotel. Staff were great, really friendly and helpful , Natasha gets a special mention as nothing was too much trouble. Breakfast selection was good. Very close to Bromley center with all services on door step. Station across the road short trip to London Victoria.

Despite signs stating smoking was prohibited in the rooms, the room we were allocated for the night smelled extremely strongly of cigarette smoke, to the point that it was very unpleasant to be in the room and all of of our clothes and bags smelled when we returned home. We requested a change of room but were told hotel was full and there was nothing they could do. If we hadn't made plans to attend an event that evening, we would have found somewhere else to stay (or gone home) and requested a full refund. Very disatisfied and would not return

Great hotel , very friendly and helpful staff. Cleanliness of high standard . Bed very comfortable and I had an awesome sleep