Best Hotels in Guarulhos, Brazil

The Panamby used to be a Great Western where you could stay one night and park for free up to 14 days with a free shuttle bus to the airport 15 minutes away. Then it became the Panamby and they withdrew the free parking and charged 15 reais a night. Last time it was 30 reais a night. Note the room rate does not include parking so always add another 30 reais to your costs. Year by year the prices have gone up but not the quality or the amenities. Last time we stayed, little things had disappeared like free iced water in reception, a pen and paper and glasses in the rooms. The soap has halved, the towels have longevity, being as old as the hotel, a great advert for the towels but not the hotel. The free breakfast is a comprehensive buffet of hot and cold but do not expect quality, just quantity. The food is average at best, so you eat rather than dine. Staff can vary from being friendly to abrupt. Unfortunate;ly this year the prices have suffered yet another large increase so we will look elsewhere to stay.

I enjoyed to stay at this hotel. Moreover, I needed to ask many times to switch on saunas. At 21:00 the saunas were already not working even it is mentioned that spa is open till 22:00. That's pity, because it is time when most people wants to relax after day. The only thing was missing is jacuzzi.

The bedrooms are comfortable. Good breakfast and very gentle service. Privile location. Room is wide. Room service is excellent. Air conditioning works very well. The night is quiet. Excellent cost-benefit ratio.

Front desk could be a little more sensitive and allow me to check in around 09:00 am instead of 11:00 am due the flight delay. They expected to pay almost 50% of the rate of the room to be inside two hours earlier . The front desk manager could be a little more considerate das well since I check out at 10 pm , I wouldn’t be able to enjoy the breakfast in the next day , but they refuse to allow me to have breakfast in the check in day. Room is ok, and they have shuttle services to the airport. Dinner is almost and reasonable price .

During my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel. As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard. Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding. Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.

No extra bed, the room is not very big; suitable for bringing children together; breakfast includes sausages and scrambled eggs, fruit and bread and a variety of drinks; this shop is very cost-effective. It is worth mentioning that the hotel has a shuttle bus to the airport, which is very convenient. We are on a flight at 7:40. We will have breakfast at the restaurant at 5:30, and the shuttle bus will arrive at the airport at 6:20. We will arrive at 6:20.

Very comfortable, new, clean hotel and transfer to the airport is excellent and punctual. Some details disappointed me: I took this hotel with breakfast because of my flight time, and I had few options, not repair the missing options, even though only half an hour after the start. Another thing, staff of different appointments appear to be not talking. I left the car parked in the hotel during my trip, and the car official said it was possible to hit the car around, while they made me pay for the checkout.

The environment is good, there is no noise from planes taking off and landing, the breakfast is rich, the room is clean and hygienic, the service is considerate, and there is free pick-up and drop-off service

There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great. My negative feedback comes from their policies/enforcement of their policies from their front desk workers. My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned certain illegal activities not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a working girl, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been required for our passports at check in to ANY hotel. Very disappointed in this situation and will not be returning to the Ibis because of it.

Very good hotel, with a super careful team, mainly those working for the morning shift,all I needed to resolve without difficulties,have transfer to the airport and a great breakfast, is close to everything, mainly from the center to buy something and visit the church ⛪ our Lady of Conception.