Staff communication was quick and efficient,
Location is good and it was mostly clean.
Few things that would make a big improvement.
* Install a ZIP/Billie hot water tap for both Hot and Cold water for guests to use.
* Fridge is not enough space when you have so many people staying.
* Bin needs to be bigger as it overflows quickly
* Spare fresh towels should be stocked onsite to use
* Spare Pillows should be made available
* Not enough power points spread out in common area when many people are lodging
* No facilities to cook anything not even a microwave to reheat stuff. When asked response was a fire hazard but that's a very very low risk and no worse than the dryers.
* Sugar Tea Coffee facilities are limited and should be stocked daily.
* Room cleaning happens every two days which is generally acceptable but did have a grapes and hair in my capsule when I first got their which was not great.
* Bathroom needs an extraction fan it gets very warm and humid which then smells musty and wet as no fresh air is getting into male or female bathrooms.
* Toilet paper holder in Female bathroom does not stay closer properly even with the makeshift sticky tape on top.
* One of the Femail toilet doors did not lock.
If some of this feedback was taken onboard, I would stay their again.