Our deluxe fam room looks exactly like the photos. Room was very spacious. You can open 2 big luggages and still walk ard. Bathroom was HUGE (2 sinks, 1 bathtub, 1 shower cubicle, toilet and huge space). Look exactly like the photos (I couldn't believe it until I actually see it). Hair dryer was the 'dyson' type (diff brand of course). Provided: 4 cloth hangers (bring more on your own if you have more cloth to hang), 4 slippers, lots of towels, 2 chairs, 1 sofa chair, tea and coffee, kettle, 8 cups, safe, mini fridge, lot of storage space, 4 water. The washing machine and dryer are at the ground floor (only one of each). Detergent provided. They are all free to use. I managed to use the washing machine once. Other times, I went out to nearby dobi to do my laundry (3-4 minutes walk). Nearby has many bus stops and eateries. Have two 7 11 shops. MRT station is nearby too. Water pressure and hot shower were good. Aircon was good. Location of this hotel is excellent. Lots of power supply in the room. Lots of surface (table) to put your stuff. Check-in is smooth (you need to provide 500HKD cash as deposit upon checkin. This will be returned to you when you check out).