Kunming Green Lake Atour Hotel

Kunming Green Lake Atour Hotel Reviews

Kunming Green Lake Atour Hotel

NO.39 Yuantong street, Wuhua District, Kunming, Kunming, ChinaView Hotel Details
Kunming Green Lake Atour Hotel
Kunming Green Lake Atour HotelKunming Green Lake Atour HotelKunming Green Lake Atour Hotel
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Kunming Green Lake Atour Hotel Guest Reviews

4.7/5
Amazing
3353 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(3353)
Positive reviews(3283)
Reviews with photos/video(453)
Delicious breakfast(561)
Awesome amenities(265)
Easy to get around(247)
Quiet & comfortable(221)
Friendly front desk staff(183)
Great location(153)
Has rooms for families(24)
Negative reviews(70)
SIN YEE
Family Friendly Suite
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 8, 2024
Hotel is clean and located at a convenient location with many restaurants and shops in walking distance. Green lake is Abt 10 to 15 mins walk from hotel. Bed is huge and comfortable to sleep in. Balcony is a surprise and we love having our breakfast and evening chats at the lovely balcony. Only con is housekeeping forgot to make up our room on the first day. We had to call housekeeping to clear up the bins and provide new towels.
Response from Property: The beauty of the sky lies in the rolling clouds; the beauty of the ocean lies in the ebb and flow of the tide; the beauty of life lies in the bitterness and sweetness; your evaluation is our affirmation; Xiaoduo thanks you again for your support and Approved; Siberian red-billed gulls make their annual appoin**ent in Kunming as scheduled, and Green Lake is full of life because of these little elves. The hotel includes a gym, self-service laundry room, and various breakfasts. The hotel has convenient transportation and is a 5-minute walk from Green Lake. Remember to give it a five-star rating next time ~ Looking forward to your next visit!
XIAOJIAN
Elegant Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 20, 2024
Very nice place! Super good location and close by garden, shopping, train station etc. Service is very good and staff are very nice!
samnahata
Premier Room
Stayed in Mar 2024
Couples
8 review
5.0/5
Outstanding
Posted on Apr 15, 2024
We enjoyed our stay. The hotel has a great location just opposite the Yuantong Temple and a short 10 minute walk to the Green Lake Park. It's also not too far a walk (~25 mins) to the pedestrian streets for shopping and restaurants. The hotel staff were very helpful and happy to provide us directions for our travels. Breakfast staff and selection were excellent. We would stay here again.
Ben
Family Friendly Suite
Stayed in Mar 2024
Family
3 review
4.5/5
Great
Posted on Mar 8, 2024
The room is clean with ample drinking water. Love the flowers in the courtyard as with the setup of coffee tables and chairs.
Response from Property: Thank you for your good comments.I'm glad that you are satisfied with your house.Some rooms are equipped with coffee。We will continue to improve。Looking forward to your next visit.
George
Elegant Room
Stayed in Jul 2023
Solo travellers
10 review
5.0/5
Outstanding
Posted on Jul 19, 2023
This is what you call a boutique hotel that is relatively new. The service is excellent. The front desk is friendly helpful. The room is a fairly good size with all the amenities. Nice decor modern they offer a free popcorn and a specialty drinks when I first check in. The price is less than half of the price of nearby green lake, a much much older hotel. Overall, I’m happy with this hotel and I will stay again. Hotel is clean offers free laundromat on the second floor with free detergent. Breakfast is good as a varieties of food and the free coffee through a state of the art coffee machine.
Response from Property: Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Guest User
AtourFamilyRoom
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Dec 14, 2023
Good location. Neat and clean. Rooms were very spacious. Everything in the refrigerator was free.
Response from Property: Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Guest User
Elegant Room
Stayed in Sep 2023
Family
3 review
4.0/5
Very Good
Posted on Sep 16, 2023
Delicious Breakfast Good location. Opposite Yuantong Temple. Near Green Lake, 10 minutes walk or just 10 CNY. Nice small hotel. Good service. If you can’t speak Chinese, you can communicate via translate app. Staffs were happy to help. No coffee in our room types, only tea.
Response from Property: Thank you for your good comments.I'm glad that you are satisfied with your house.Some rooms are equipped with coffee。We will continue to improve。Looking forward to your next visit.
Guest User
Elegant Room
Stayed in Sep 2023
Friends
5 review
3.5/5
Posted on Sep 11, 2023
Great location. The service is so so. The front desk take every chance to persuade people to buy membership that’s really annoying.
Chea
Premier Room
Stayed in Dec 2023
Other
10 review
4.5/5
Great
Posted on Jan 1, 2024
Friendly staff
Response from Property: Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Guest User
AtourGardenRoom
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on May 30, 2024
Right by the Green Lake, the location is very convenient~ What is more surprising is that the view of the room terrace is great. It is very comfortable to sit outside and enjoy the cool breeze at night~ The room is quite large and convenient to use, especially the bathroom is much more spacious than the old five-star hotel Green Lake where I stayed a few days ago, and it is very comfortable to use~ The room items are also very complete, the toiletries are quite useful, and the small trash can on the counter is also very convenient~ The laundry supplies and dryer are also very useful~ The complimentary Atour biscuits are delicious, and the breakfast is also very varied and fresh~ If you want to play slowly near Green Lake, I highly recommend staying at this Atour, which is very cost-effective~
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Maoxiaorou
AtourGardenRoom
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on May 24, 2024
This Atour Hotel has maintained its usual standards, with clean rooms, attentive service without being too enthusiastic to make people uncomfortable. The small garden room on the top floor I booked was a special surprise. It was very healing to sit in the small garden and chat in a daze before going to sleep every night.
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Response from Property: Dear Duo friends: I am so excited to see your recognition of Duoer. It is hard to find a soulmate. We use the best and most practical things to make your experience warm and stress-free, not flashy. Your good impression of us is the greatest affirmation and encouragement for us. We will continue to work hard! Let more relatives and friends like us. Thank you for meeting you for the first time, and I hope we can become a family forever!!!
Xiejiaoxiaodenger
Premier Room
Stayed in May 2024
Couples
8 review
4.7/5
Amazing
Posted on May 14, 2024
Hygiene: No problem, two alcohol cotton pads are provided on the toilet, which is quite detailed. Service: The overall service is more concerned with humanistic care than the high-end international chain brands. Breakfast is also OK, meeting simple business requirements. There are welcome fruits after check-in, free mini bar, rich categories, bottled tea, brewed tea, drip coffee, a bottle of beer (I forgot others), these two services can reach the international five-star level. Before check-in, there is a phone call to inform the parking lot address, and after arriving at the store, hot tea is delivered and the room type is upgraded (although it was not informed at check-in, I found it after I moved in). But there are two suggestions: 1. Since good night oat milk is provided, it is recommended that guests who have not checked in at a certain time in the evening can contact to confirm whether the guests need to provide it, and reserve it in advance. 2. It is obvious that the guests have drunk alcohol before arriving at the store. It is recommended to be more discerning and prepare honey lemon tea for them directly, instead of standardized ordinary welcome hot tea. This detail should be the difference between Atour and other international chain hotels, but it is not done. Environment: Located opposite the popular Yuantong Temple, it is a good choice for those who love to burn incense. The upgraded room has a courtyard, and the environment is better. But the sound insulation is not good. At 6:30, the neighbor started to use water and open the courtyard door. The noise was very loud and I was woken up, which was very unpleasant. Facilities: The bedding is really very comfortable. The bed is large, with moderate hardness and softness. It is not too soft to cause deep sinking. The mattress is very soft and comfortable. There are many styles of pillows, the bedding fabric is firm and soft, and the skin feels good. The overall feeling is better than most international five-star hotels. This is a big thumbs up! The facilities in the room basically meet the requirements. It would be better if two cotton pads could be added to the care set. There is no parking lot downstairs in the hotel, which is a big deduction. After parking the car, you have to drag your luggage for about four or five minutes, and you have to cross the road. It is very inconvenient, which is a big deduction, enough to cause you not to choose this hotel next time.
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Guest User
Elegant Room
Stayed in May 2024
Solo travellers
5 review
4.5/5
Great
Posted on May 12, 2024
The room is a normal business suite with all the necessary infrastructure, good sound insulation and basically no noisy sounds. The price-performance ratio is also good, 350 per person, which is an acceptable price.
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Response from Property: Dear Duo friends: Duoer is very happy to see your comments. It is an honor that our service has received such a high evaluation from you. We will continue to maintain this enthusiasm and sincere service for you. I hope that when you hear my name, you will smile and care about me. Thank you dear guest, your recognition of Duoer makes Duoer feel grateful. I look forward to meeting you again. I hope there will be light in your eyes, and what you want can be achieved, and your smile will always be with you! May you be loved and lovely all your life! I wish you all the best~
Huermosi6
Elegant Room
Stayed in Apr 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 18, 2024
The hotel is in a great location, in the city center, easy to get a taxi, and a ten-minute walk to Cuihu Park. Opposite the hotel is a treasure temple with an exotic environment, which is worth visiting. The hotel service is good, the reception is friendly, and the hygiene is normal. Compared with Kunming hotels, the room rate is slightly higher, but it wins in terms of location and the Atour brand. It is estimated that the room is fully booked, and the floor attendants have no time to clean the room. We stayed in the room at 4 pm, but the room was not cleaned up. We were outside all the time, so it didn't affect us much.
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6/13
Response from Property: Duoer thinks: The best trip is to find a long-lost feeling in Atour. Among thousands of people, there is no early or late, Duoer is glad to meet you. There will be new encounters only if there is a miss; fate is, not too early or too late, just right. Because of professionalism, there is excellence. Duoer is also growing, hoping to provide guests with more perfect service. Let you not only have a sweet sleep, the leisure of afternoon tea and books, but also a little surprise and a little touch brought by Duoer, a shallow look back at time, and a warm heart. Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Premier Room
Stayed in May 2024
Family
1 review
1.7/5
Posted on May 4, 2024
I have to give this a bad review! The biscuits given by the hotel are valid for one year and expire in 2022! It has been more than a year and they are still in the hotel. The children ate them! What if they get sick? !
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Response from Property: Dear Daduo fans, thank you very much for your review. We have already known the problem you reflected and we apologize to you again! We are deeply sorry for the unpleasant experience you had during your stay. The hotel is located in the center of Kunming, adjacent to Cuihu Park, with convenient transportation, superior location and exquisite room size. We are also constantly working hard to improve ourselves. I hope you will come to see a better us next time. Duoer is looking forward to your next stay!