Hotels near Michaelmas Cay, Cairns
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9.3/10
Great
MMubamumaStaying in an apartment in Australia was amazing! We could cook our own meals, just bought some veggies and fruits from a nearby supermarket and whipped something up – way better and more cost-effective than eating out. Plus, being able to do laundry and dry our clothes was incredibly convenient! The hotel's front desk staff was super friendly and gave us great tips on things to do around the Great Barrier Reef. We could even walk to the pier for our boat trips. Highly recommend for family travel!
9.0/10
Great
Ssuper fishWe stayed for four nights over the Easter holiday in a panorama sea view room in the new tower.
First of all, the location is excellent. The pool area has a sandy beach, and compared to the Hilton next door, the water was much clearer and very pleasant. The view is absolutely beautiful. However, when the tide goes out, it turns into what feels like a “panoramic mudflat view,” so I would recommend carefully considering the timing of your stay.
On the other hand, there were several issues with the room. There is no balcony, and the windows cannot be opened. There were mosquitoes in the room, and I was bitten multiple times, which caused itching and swelling. The insect repellent device in the hallway was empty, which made me question the quality of housekeeping management. When I spoke to a female staff member at reception, I was told that only body spray repellent was available, and no further assistance was offered, so I had to purchase and install my own insect repellent.
In addition, there was a sewage-like smell coming from the bathroom. The mirror and sink were not properly cleaned and appeared dirty. The room and hallway also had a moldy smell, and due to the humidity, the bed linens felt damp. The duvet was thin and not very comfortable. As I am sensitive to smells, these issues made me feel nauseous and unwell.
Later, my husband spoke to a male staff member at reception. Although the hotel was fully booked and we were unable to change rooms, he responded with sincerity, apologized thoroughly, and instructed housekeeping to carry out a deep cleaning. When we returned from going out, the bathroom had been properly cleaned and the sewage smell was gone. The moldy smell in the room did not completely disappear, but it had been masked with deodorizer, and we were able to sleep well that night.
However, the same issues returned the following day. As it was the Easter holiday and other hotels were fully booked, we had no choice but to stay until the end of our reservation. Afterward, I checked reviews and found many similar complaints about the moldy smell, which made me regret not researching more thoroughly beforehand. I had assumed that as a five-star hotel, it would be fine.
Overall, the reception staff were kind, friendly, and professional. In particular, the male staff member who assisted us was excellent. On the other hand, I felt that the quality of housekeeping needs improvement.
In my opinion, these issues are largely due to a design flaw—specifically, the building was designed with aesthetics prioritized over functionality by the construction company and architect, resulting in rooms where windows cannot be opened despite the humid tropical climate. The older tower, which has balconies and windows that can be opened, may not have the same problems.
I would not recommend this hotel to those who are sensitive to smells, but for those who are not, it can still be a wonderful place to stay given its location and facilities.
9.0/10
Great
MM15358****A decent five-star hotel. The room was spacious and even had a balcony, perfect for enjoying the refreshing sea breeze. It's located right in the city center, making it convenient to get anywhere – Cairns itself is quite small, so you can easily walk to most places. A taxi from the airport to the hotel was around 25 AUD.
8.9/10
Very Good
HHarryShopperFirst time staying at a Shangri La. It wasn't terrible. But it wasn't good. Or at least not as good as I expected.
Starting with the positives. The location of the hotel is superb in Cairns. Great. Now the negatives.
The finishings in the room were not up to the five star standard I'd expect in terms of just general quality. The cupboard door was also broken and hanging off the hinges. The TV was attached to a wall so that you cannot watch it from the bed or the built in seating/sofa. So if you want to watch you have to stand in the middle of the room. Badly designed and a poor experience. Luckily I was only staying a few nights.
There was a fire alarm one of the days. Fine. But the housekeeping came at the exact same time as the fire alarm announcement. Wasn't sure if it was the door or the alarm. And resulted in the housekeeper walking in when I had no clothes on!
For the money. It's not worth it. You can get better stays on Cairns. I stayed in a cheaper 4 star place which was much nicer and cheaper. Wouldn't stay again. Questioning on staying in the chain elsewhere.
8.8/10
Very Good
JJ小米I accidentally booked this hotel and found out it was non-cancellable when I tried to cancel, so I had no choice but to stay. Overall, it was okay; the room was a bit small but quite tidy and clean. The front desk staff were very friendly. The restaurant was under renovation during our stay, so we were given vouchers to have breakfast at the hotel across the street. Clearly, for an extra AUD$80 a day, we could have stayed somewhere much better. The hotel hallways had no air conditioning and were very stuffy and hot. However, there was a free coffee machine downstairs with complimentary coffee. The swimming pool looked dirty though, and no one was using it. The location is a bit far from the Reef Terminal, about a 17-minute walk.
8.6/10
Very Good
GGuest UserThe hotel felt a bit old, but the location was super convenient, very close to the night market and shopping center! I'm not sure why they only provided a thin sheet and one blanket instead of a proper duvet like most hotels... The windows were old with a metal grill, and the bathroom wasn't a wet/dry separation.
8.6/10
Very Good
JJ_WY8Really nice apartment with lots of amenities on site which made travelling easier. The room itself was clean and spacious with good appliances. Location was also brilliant right near the central mall and bus station and also not to far a walk or drive from the seafront and main bars and restaurants.
Only thing that I can think of that let it down abit is that you are right under a flight path which can wake you up in the morning when the planes are coming in to land.
Otherwise I would definitely recommend for the price.
8.3/10
Very Good
Ssolo travellerEverything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.
7.9/10
Good
GGuest UserFelt likd my old boss wings was playing head games somehoe ingluencing othersnegativly towatds my life the took advantage of hotel to put me on display felt very uneasy watched anf a vety blank feeli g of what yhe actual fuk happening at same time felt ve tree u sqfe and secure. Not a bad place if you dont have what i can only logicly asaume to be menyal issues very clean
7.7/10
Good
GGuest UserI will review from a Japanese perspective. Stayed in early May.
Pros
- Great location
- All the front desk staff are kind
- The barbecue set that you can borrow for free includes many types of tongs, oil, salt, and pepper
- Soft toilet paper
- Many types of coffee and tea are available. There is also milk in the refrigerator
- A wide variety of bathroom amenities such as shampoo and moisturizing balm
- The bathtub is large. The hot water comes out quickly, so you can fill it up quickly
- Drinking water is provided at the front desk, so it was nice that I didn't have to buy it separately
The information I wanted was not clearly stated in advance
(It would have been even better if the following issues had been resolved, but overall I was very satisfied.)
- No pajamas or bathrobes
- No microwave
- No knives or tableware included in the barbecue set (I bought steak meat, but I didn't have a knife and couldn't bite it)
- No spray-type deodorant
Frequently asked questions
What are the best hotels near Upolu Cay?
If you are worried about choosing a hotel, you can consider staying at
Pacific Hotel Cairns (from MYR 513),Shangri-La The Marina, Cairns (from MYR 641) and Hilton Cairns (from MYR 567)
. These hotels are highly rated, so you should book early.
What are the most popular hotels near Upolu Cay?
Pacific Hotel Cairns (from MYR 513),Shangri-La The Marina, Cairns (from MYR 641) and Hilton Cairns (from MYR 567)
are the most popular hotels.
What hotels near Upolu Cay have parking?
If you plan to travel by car to Cairns Upolu Cay, you may wish to stay
Pacific Hotel Cairns (from MYR 513),Shangri-La The Marina, Cairns (from MYR 641) and Hilton Cairns (from MYR 567)
. These are popular hotels with parking lots.
What hotels near Upolu Cay offer breakfast?
A perfect breakfast gives you energy for the day. If you want to stay at a hotel near Cairns Upolu Cay with a high-quality breakfast, you can consider staying
Pacific Hotel Cairns (from MYR 513),Shangri-La The Marina, Cairns (from MYR 641) and Hilton Cairns (from MYR 567)
.These hotels are very popular, so book early.
What's the best luxury hotels near Upolu Cay?
Shangri-La The Marina, Cairns (from MYR 641),Hilton Cairns (from MYR 567) and Crystalbrook Flynn (from MYR 601)
are the most popular luxury hotels.
What hotels near Upolu Cay have swimming pools?
When summer arrives, there’s nothing like a family trip to Upolu Cay in Cairns to make the most of sunny days. Pacific Hotel Cairns (from MYR 513),Shangri-La The Marina, Cairns (from MYR 641) and Hilton Cairns (from MYR 567) are popular hotels with pools where you can relax and enjoy the summer vibe.
Which hotels near Upolu Cay have gyms?
In recent years, public awareness for body health has increased, so many hotels have fitness rooms.
Shangri-La The Marina, Cairns (from MYR 641),Hilton Cairns (from MYR 567) and Pullman Cairns International (from MYR 556) are popular hotels with a fitness room.
What's the average price of hotels near Upolu Cay per night?
According to Trip.com, the average price for 1 night hotel in Upolu Cay in Cairns is MYR 683. Due to frequent price changes, the above prices are for reference only.
What's the average price of hotels near Upolu Cay this weekend?
According to Trip.com, the average weekend price for 1 night stay in Upolu Cay in Cairns is MYR 595. Due to frequent price changes, the above prices are for reference only.
Which hotels near Upolu Cay have free Wi-Fi?
Whether you're travelling for business or leisure, Wi-Fi is an essential.
Pacific Hotel Cairns (from MYR 513), Shangri-La The Marina, Cairns (from MYR 641) and Hilton Cairns (from MYR 567)
are all popular hotels that have free Wi-Fi.
Cairns Hotels near Michaelmas Cay Information
| Number of reviews | 5,749 |
|---|---|
| Total properties | 116 |
| Weekday Avg. Price | MYR 1,093 |
| Weekend Avg. Price | MYR 1,121 |
| Trending hotel | Pacific Hotel Cairns |
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