Hotels near Mayan Museum, Cancun

"Very comfortable stay, easy access to very nice beach. Had a room with awesome view."

"We arrived on the 1st, it was their official opening day, the 1st 2 days were exceptional, service, food , staff, drinks, amenities and activities were great. Unfortunately minor inconveniences started on our 3rd day, house keeping didn't replace a few toiletries, they started cleaning later than expected (most likely due to the influx of guests) food quality while still good was as great as the opening, I'd honestly give them a next try as the staff were THE HIGHLIGHT of our stay along with our room."

"My wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything. You know, I don't speak English, let alone Spanish. When there was a problem with the one-day tour I booked with the travel agency, Aejandro made many calls for me and helped me solve the problem. I want to thank these two handsome Mexican lads! Next time I come, I will still choose NYX!"

"Best place I’ve stayed at in the last 5 years of travelling this place is amazing loved every second of it. Had one issue with security bringing a girl in who was up my a$$ but we got her a day pass like we intended too and we were all good again. Least you know security is good so again couldn’t recommend a place better and for the price this is a BARGAIN"

"Great hotel and amenities, really close from the airport and the beach! Would recommend"

"Super location that facing the Caribbean Sea 🌊 Good hotel service if you have Marriott membership! They have welcomed drinks (alcohol and coffee and etc) we had tried most of the restaurants inside the hotel, one of the restaurant named Gustino ( Italian restaurant) we ordered their famous steak (FILETTO DI MANZO E RISOTTO DI PORCINI ) and BAVETTE AI FRUTTI DI MARE ( seafood paste that recommended by restaurant) the steak 🥩 was really excellent, BUT the seafood pasta was overcooked and we doubted the freshness of the seafood. We did feedback to the waiter, he just said ops.. sorry. Ok fine! In the mid night, my husband started running to toilet! He had diarrhea 3 times before we checked out the hotel next day morning as we need to catch the flight to New York. I did feedback to the front desk lady, she provided us bottles of mineral water. He had medicine again after light breakfast. Ohh God! He started to diarrhea non stop when reaching New York! We forced to cancel our day trip at New York City as he seriously unwell! He stayed in the hotel room for two days! Omg! It burned our trip at New York City! Really disappointed the quality control of the foods in the well known 5 STARS hotel! I think he sick of pasta seafood now especially with shell!"

"We stayed here for 4 nights, and overall our stay was very good. The buffet breakfast was delicious, with a wide variety of options. The on-premises restaurants were also good. The rooms are spacious. The pools are lovely, and the beach views are breathtaking. The concierge team was helpful, providing great recommendations for nearby restaurants and sightseeing. Unfortunately, we had a bad experience at the spa regarding an appointment issue. We scheduled a massage 1 day in advance for a time that was given to us. When we arrived, there was no record of the appointment, and the time slot had already been given to someone else. The spa also seems to have limited availability for a hotel of this size. What upset us most was how the situation was handled. The receptionist, Amanda, who had made the booking and was also on duty at arrival, didn’t apologize and instead implied that my wife had not made the appointment. We asked if they could trace the call from our room as proof. It was frustrating that such a mistake occurred and that no responsibility was initially taken. We requested to speak with a manager and met with Hector. Unfortunately, he came across as arrogant and difficult to deal with. He stated they would investigate “if the problem was on their side.” When we mentioned the communication difficulties due to limited English, he responded, “You are in Mexico, sir. We are not English, we are Spanish.” Our point was that, at an international hotel spa, basic English communication should be expected. When we asked to record his statement, we were not allowed to do so, and there was some unnecessary sarcasm during the conversation. In the end, we rescheduled the appointment for the following day and Hector offered complimentary hydrotherapy treatments and a later checkout as compensation. We won’t lower our overall rating since aside from this incident, we had a very good stay. However, management should seriously review how spa appointments are handled and how staff—particularly Amanda and Hector—communicate with guests. Having to defend ourselves in this situation left a very negative impression and took away from an otherwise excellent stay."

"This was our first all-inclusive resort experience. Was nice not to have to run around to find restaurants to eat at this head of variety of restaurants, but you had to make reservations in advance at 9 AM. They had an app that was useful. The service was responsive. The beautiful venue, the great view the Italian restaurant in the front of the hotel was our last night and we were treated to a wonderful sunset."

"I highly recommend Oleo Cancun. We had a fantastic time from start to finish. The hotel is not big but rather medium but is the ideal size if you prefer to stay away from those massive resorts that feel more like malls than hotels. However our room was quite spacious with lot of storages and a beautifull view, The staff was extremely friendly and not pushy at all, which was greatly appreciated. The food from our all-inclusive package was delicious, with a variety of restaurants and buffets to choose from. They offered a range of international, Mexican, and Asian cuisines, with plenty of options for meat, vegetables, fruits, and cakes. The hotel is quite peaceful at night, which is nice if you're not looking for a party hotel. The staff was attentive and remembered us, making us feel valued. Our room was clean, and they always tried to accommodate our needs. We paid a small fee for a late departure, which gave us continued access to the facilities and food for a very good deal, perfectly matching our evening flight schedule. I would definitely come back and recommend this place. The location is very convenient for the airport and is situated on the strip."

"Excellent service and great location Great food quality."