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"Room ＞ Pros - very clean, nice king bed, and multiple outlets for charging.  ＞ Cons - “sea view” was a little disappointing and we could see more of a construction site as opposed to the ocean, which was quite far. No bidet/shower attached to toilet, and shower would not get hot enough at first (had to have staff come fix it).  Service ＞ Pros- staff were very helpful, greeted us at every turn, and did their best to accommodate any requests we had regarding the room and hotel services. The spa was also very nice and happy with the quality of massage we received by the staff. Same extends to the your desk, who were very helpful arranging a jetski session for us. ＞ cons - N/A Location ＞ Pros - nice location on Mactan island, with a private beach, relatively close to the airport which was a big plus. ＞ cons - a bit far from the city center, so the drive was quite long to Ayala mall. But not really a “con” if you intend to spend most of your time on the resort. Amenities ＞ Pros - overall room has everything we need as far as toothbrush, sanitary goods etc.  cons - complimentary water was not in the room when we first arrived, we had to ask for it thru guest services. Overall: Nice hotel, some small inconveniences but good value for money, and would stay again."

"I rented two additional bath towels for 200 pesos, and the cleaning fee for the slightly stained sheets from menstruation was 150 pesos. When I checked out early in the morning, the doorman was friendly enough to stop a taxi for me and even negotiate the fare for me."

"We booked two rooms and we were only able to get one room when we checked in and the other room an hour and a half after! We followed up multiple times and complained about how the room wasn’t ready when it’s already the check-in time. They told us that the staff was already on the way up to bring the key card for the other room yet it took a long time (given the fact that the rooms were just at the second floor, above the lobby) when we followed up for the third time, we were told that the card was being brought from the main wing that’s why it’s taking so long like? we literally got the key card from our first room on the front desk lobby below our floor (ocean wing). They are also very strict about the room capacity that you have to pay 3k plus to pay for an extra person unlike other four-five star hotels. The room was also dusty, my boyfriend kept sneezing non-stop when we went in the room and had to take anti-histamine. Facilities were great though."

"Excellent service. Great food! We had a blast during our stay. Booked two deluxe ocean view rooms for our stay. What you see live, in person is greater than the pictures. The weather wasn’t that sunny on our stay but everything was still great! Would definitely book here again!"

"We just returned home from Crimson Resort and Spa Mactan. It was our first time in Cebu. It was a short but great trip. The highlights: Accommodations: We chose Crimson because we frequent high-rise hotels when traveling and decided this time we wanted a villa/bungalow type of room. No hallways and no elevators. Crimson checked those boxes. They also accommodated our requests for a king bed and first floor room. Activities and amenities: Our daughter loved Crimzone and the children’s pool. It was hard to get her to leave. The Saturday foam party was fun and the pool staff were engaging. My wife and I both availed the spa and wow, we can see why they won an award for Best Value in Asia. The price was affordable while the quality of service was top-notch. Food: The buffet breakfast was good and had a lot of variety. My favorite item was the fruit and veggie smoothies. Who knew bakchoy and mango blend well together? But it was the attentive staff that really made breakfast a great experience. We tried the 24-hour room service and I swear the chicken club sandwich was one of the best I’ve had in my entire life 5/5! The lowlights: Here are some reasons why we are not giving Crimson an excellent review. 1. Overpriced/low quality food in Saffron during ala carte dinner. Our first night we arrived in the evening and were hungry. For two people (our daughter is a toddler) we paid over 5000php for an appetizer, 3 entrees, one beer and one bottle of water. Honestly, the price would be ok for this amount of food if the quality was better. I would suggest Aka or Enye for higher quality food although we didn’t try either. Saffron was empty that night and we found out why. 2. Distance to places/sites. Crimson is quite far for shopping or eating at other restaurants. We hired a private car for 3 hours and was only able to visit two sites and one pasalubong store. Luckily it was only moderate traffic on that Saturday. 2500php for a sedan for 3 hours was reasonable. 3. The gift shop is waaaay overpriced. 950php for a small tube of sunblock seemed very high even at a resort. We also wanted some souvenirs, but there wasn’t much variety at all. 4. Our room needed some TLC. The paint in the nice tub was chipping, the caulking in the showers could use a refresh and there was a huge ipis (roach) in the closet. Luckily we spent most of the time outside the room. 5. No floaties or life vests for toddlers to use, even for rental. Despite having almost everything else, this would have been a nice touch. 6. We came to Cebu for mangoes and lechon, but Crimson didn’t offer these items and again, because of distance, it would have been nice to have some at the hotel. The bottom line: We enjoyed our stay and would definitely recommend it to others, however we would give them our full review so they are aware of the pros and cons. Thank you to the wonderful staff that made up for the minor issues we encountered!"

"This place is fabulous. Staff is top notch, very friendly and helpful. Some of the best food I’ve had in the Philippines. Lovely place to relax and enjoy a cup of coffee or your favorite drink. Clean swimming pool with seating around. Library with plenty of reading material. Large ceiling fans and standing fans to keep you cool in the garden room while you eat or sit at the bar. Easy to get a grab ride to airport or shopping malls. Looking forward to my next stay."

"The rooms and grounds are clean. The showers are good and the toilets are not clogged. The hotel staff are friendly and polite. The hotel is located on a busy road, so the noise from horns and other things can be a bit loud."

"The sheets and towels themselves weren't clean. There were a lot of stains, and there seemed to be a banquet hall right next to the accommodation, but a lot of events were held. If they overlap, it might be noisy. Breakfast was just mediocre and the menu was all the same!! There was a choice, but even if I chose it, it seemed like it just came out prepared. It's better not to expect it. There is a Korean restaurant nearby, but it was so delicious that it was better than I thought."

"The room is enormous, and also the bathroom. There’s a kitchen inside and 2 tables to work. Definitely, is one of the best places where we stayed in Southeast Asia. The staff is helpful. There’s an Italian restaurant in the round floor, and also a store and a laundry (they wash and dry everything in hours). The grab to airport is cheaper than the service offered by the hotel."

"The hotel is far from Cebu city and the airport, so access is poor, but the hotel facilities and services are very good."