Courtyard Little Rock West

They were no warning that the property was under construction!! I felt very unsafe walking to the elevator from the front counter, My room. Heat didn’t work! It’s freezing in here !! I called the front desk. No one has responded yet! I’ve been on the road. Driving for over 15 hours. Therefore I can’t relocate due to lack of sleep

Great stay, people were great. Some remodeling going on, but didn't matter, it was well managed

Clean rooms and staff was great. Did not have breakfast because they don’t open early enough.

It was a decent room, my room temperature went from cold air to heat several times on it own.

Only one problem that kept us from using the front elevator and that was construction work. No problem to go around the back. Maintenace gets done in the off-season. No problem, just unhandy as I'd had eye surgery that morning and I was not too maneuverable. Also, the staff let us check in early and I thank them for that. That was nice of them.

As per their receptionist they won’t take local’s anymore so he said don’t book it next time this hotel since you’re Arkansas resident

We had multiple rooms for a visit to see family over the holidays. I’d stay here again, given the totally reasonable cost of the rooms and the convenient location. I’ll start with the good. First, the staff were all very friendly… they welcomed us, joked around, and tried to help if we needed anything. The rooms were very clean, and the mattresses were comfortable. Our room was exceptionally quiet, too. I remember reading a few concerning reviews about the area around the hotel, but we had no issues with the area. It was well lit and near many restaurants and major thoroughfares to get around Little Rock. There were a few issues that were out of anyone’s control. They are renovating the hotel so the water was periodically turned off, but the front desk clerk let us know when and it was always after we’d left for the day, so not inconvenient. The stairwell was a little messy due to the construction. Where I think there is room to improve: the shower curtain was too short so there was water on the floor after showering. My pillows were very flat. They looked normal until you put your head on them and then they flattened like pancakes. They also overbooked rooms with 2 queen beds, so we were unable to get the type room we’d reserved until the next day. We got a room, just not the right one. They did fix the situation the next day. So nothing terrible, and as I said, I’d stay there again for the great rate I got.

Without any information we found that the hotel was under works The pool is out of order as ce well as the fitness room The hallway is without a proper flooring and full of dust b be smell. HR ad to open the windows for hours to get to breathe Awful !

Just stayed for one night. Room was average . In the morning , no one was at the cafe to tend to customers . They just disappear. Same when we were ready to checkout , a staff was right inside and wouldn’t attend phone calls or us at the desk. Lazy staff, very unfriendly.