Marriott's Club Son Antem

nice villas but a bit old, pool good. if you play golf probably a place to be

The plus points: the golf course and grounds are immaculate, the whole area is gated and feels safe, the marketplace and restaurants are good with friendly staff, the pool and surrounding area beautifully kept. The minus points: the reception staff are knowledgeable but border on arrogant (never ever smile), the villas are clean and spacious but really old fashioned and there’s little to do if you don’t play golf. There are just two restaurants and the complex is in a fairly remote area so you will need a car.

Yesterday, when we got to our room we saw it was a big walk to get to reception and the hacienda, where our 85+ grandparents are staying. They give us another room at 700 which we are told it is ‘closer’. Turns out it’s a 12 minute walk:longer than before. So when we get back to the hotel at around 23:00 from our activities this evening, we decide we want to get a different villa as this walk had even given my mom blisters, and was way too far. At reception, we ask for our room to be changed, the receptionist called a lady (staff) who is leaving to help. She calls the a manager, hands the phone to my mom and the manager says that we cant get the room back, we originally stayed in. So we have to walk that 12 minutes to the villa, with new cards as the ones we had for the new villa had been lost. Though this loss didn't matter as the door itself was jammed and was not working no matter the car. We have to call reception( it is around 00:40 now) to bring someone to help with the door, which took 10 minutes to come although it was less than a minute drive. When he finally arrives, it takes 10 minutes for him to fix the door while me, my mom and brother are sitting in the car. When he finally fixes the door, we can get in finally and have some rest. These ‘night receptionists’ were very rude, the lady who called the manager on the phone nearly sprinted out the door when we were looking the other way, and one of the worst thing about this is we have been here numerous times, enjoyed the holidays to a great extent and are platinum members who have also visited other marriott hotels from other places in spain and other parts of the world. This is one of the worst hotel experiences we ever had. We even had to pay for the cleaning, all of this has just about ruined the holiday.

Villa 523 excellent 8 night stay. Fire Stick worked without hesitation. Weather good so outside for breakfast every day. Good room service every day requested. The whole estate seemed in good heart so I would not hesitate returning as planned in June with relatives. Villa pools not all in operation but just about right temperature to indulge. Beyond losing feeling in left big toe, I have no hesitation in recommending.

Visited Mallorca for a week with a group of friends and the three bedroom villa format was perfect for us! Every possible amenity included, excellent heat and AC and good water pressure. Loved all the private pools and walking trails, so many places to lay around and take sun, a nice gym and good food at the hotel restaurant next door. it’s really a special place and we were very sad to leave!

An ok holiday but nothing spectacular- the a accommodation was first rate as usual with Marriott but it is almost essential to hire a car to access local shops and restaurants- there is a 24 hour shop on site but it should be named ‘Costa Fortune’ A great venue for golfers but not so great for non golfers La Finca restaurant excellent- far better than The Terrace resort facility If you don’t like cats - beware!!

This is a high quality resort in many respects. Homes are decorated to a pleasing standard, very well cleaned and maintained and they provide good comfort. It’s possible to cook well here too if you like that kind of thing. The pool has been refurbished but has lost some of its previous luxury. Now painted white and it’s quite stark and a little like a local authority pool. The jacuzzis have gone too sadly. This could be rectified with some improved lighting and other touches of luxury to set the place aside from a municipal pool. Some of the lifeguard staff are rude and aggressive also. That aside, most staff are helpful and some very kind. Aina is one who comes to mind especially. Other highlights include the golf course, gym and spa. You do need a car but there is plenty within reach of the resort and Mallorca is a fabulous place to relax and enjoy. In this review I’ve picked out a few areas for improvement but overall the experience was very good indeed and we look forward to coming back.