To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(222)
Positive reviews(210)
Reviews with photos/video(49)
Awesome stay(58)
Convenient location(17)
Strange smell in room(9)
Great value for money(9)
Awesome kitchen(8)
Large rooms(6)
Friendly front desk staff(6)
Located in the city centre(5)
Negative reviews(12)
Anonymous User
Bed In 6-Bed Female Dormitory
Stayed in Jan 2025
Solo travellers
5 review
3.7/5
Posted on Mar 5, 2025
The room was better than I expected. Each person had their own locker, and the bathroom was very clean. The only downside was that my roommate didn't take a shower, and the smell of feet was quite unpleasant...... Also, someone was smoking ********* outside the window during midnight.
Response from Property: Hi there, thank you for your feedback. We are sorry to hear that your roommate was not too pleasant to share a room with, in the future please come chat to our reception staff who are available 24/7 if you are uncomfortable and we can find a solution more promptly. After 10pm we ask all guests to move away from the building if they wish to smoke and our terraces are all closed due to this and for noise, so we are sorry if perhaps someone was outside on the street that we missed. Again, our staff and security are always available if you need them. All the best, and safe travels :)
Guest User
Bed In 6-Bed Mixed Dormitory
Stayed in Feb 2025
Solo travellers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2025
It was a really nice at a great a great
location, considering its price and service its one if best stsys I have ever had.
Guest User
Bed In 8-Bed Mixed Dormitory
Stayed in Feb 2025
Solo travellers
1 review
4.5/5
Great
Posted on Apr 5, 2025
very nice hostel !! great people and overal vibe :) felt like i got in the way of the workers conversation and had a slightly rushed check in experience but apart from that lovely place !
Guest User
Bed In 8-Bed Mixed Dormitory
Stayed in Feb 2025
Solo travellers
2 review
4.5/5
Great
Posted on Mar 24, 2025
All in all pretty good. Wanted an extortionate amount to store my luggage before check-in though
Guest User
Bed In 6-Bed Mixed Dormitory
Stayed in Jan 2025
Booked for others
1 review
4.7/5
Amazing
Posted on Feb 27, 2025
It was a clean and spacious room bunk beds were clean with new beddings the plus point was I wasvafraid it would be crowded and noisy but it was great no noise issue
Response from Property: Thank you for this feedback. It was a pleasure to host you and we look forward to welcoming you back again on your travels to London :) Until then, Safe travels.
Adamvickers
Bed In 8-Bed Mixed Dormitory
Stayed in Jan 2025
Solo travellers
12 review
4.7/5
Amazing
Posted on Feb 21, 2025
The adage, " you get what ya pay for" sums this gem up.
Awesome self catering kitchen,
Comfy quiet rooms and beds,
An on-site bar,
Laundry,
Excellent friendly staff,
Vast chill out spaces,
Just a pity about the hot water, maybe it was just the rooms I was in, or they pander to the cautious, not want to scold the weaker ones, but some of us like a hot shower, not a Luke warm, tepid one...
Ali
Bed In 6-Bed Mixed Dormitory
Stayed in Jan 2025
Solo travellers
5 review
4.0/5
Very Good
Posted on Apr 19, 2025
The accommodation is charming and immaculately maintained, boasting a welcoming atmosphere thanks to its friendly staff. It's conveniently located near Tower Bridge, making it an ideal base for exploring the area. This spot offers an excellent mix of comfort and accessibility for a delightful stay.
Ben26
Bed In 6-Bed Mixed Dormitory
Stayed in Jul 2024
Solo travellers
16 review
4.5/5
Great
Posted on Aug 24, 2024
I’d say this is the best hostel in London tower bridge area. Great facilities and location is just perfect. U can also book breakfast to save on money. They have a bunch of activities but unfortunately I didn’t join in. Had a busy schedule. Reception was very nice and friendly and I wanna appreciate the recommendations made by Reece for places to visit and transportation to take to airport. U could also take a shower if u r just passing by to airport or had some time to kill. But I didn’t know that in advance and had to book a room for another night which I just wasted. It’d have been great if they had option for hours booking room in case someone was just wanna make a pitstop before heading to airport or somewhere else
Response from Property: Thank you for an amazing review! We love reading that our guests had a fun and comfortable experience in our hostel. This is what we aim for, so thank you for letting us know that we are doing a good job :) we look forward to welcoming you again in the future!
E.C. in UK
Bed In 6-Bed Female Dormitory
Stayed in Dec 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Jan 19, 2025
Clean and tidy, with friendly staff. You also get your own private space thanks to the curtain on the bed. It can be a bit noisy in the morning, though.
Response from Property: Thank you for this feedback. It was a pleasure to host you and we look forward to welcoming you back again on your travels to London :) Until then, Safe travels.
Guest User
Bed In 8-Bed Mixed Dormitory
Stayed in Nov 2024
Solo travellers
1 review
4.5/5
Great
Posted on Jan 2, 2025
Liked it.
Response from Property: Thank you for this feedback. It was a pleasure to host you and we look forward to welcoming you back again on your travels to London :) Until then, Safe travels.
ltmff123
Bed In 6-Bed Female Dormitory
Stayed in Jun 2024
Solo travellers
2 review
4.5/5
Great
Posted on Jul 28, 2024
Nice service and living environment. I like the design of the room that includes individual toilet and bath room, only share to the roommates. Also, there are curtains for each bed, this is a really nice design! The lockers inside the room are just suitable for 20 inch gip and small backpacks. Some large luggage needs to be put somewhere in the room. The price is affordable. Overall is good.
Response from Property: Thank you for this great feedback. It was a pleasure to host you and we look forward to welcoming you back again on your travels to London :) Until then, Safe travels.
Guest User
Bed In 6-Bed Female Dormitory
Stayed in Nov 2024
Other
1 review
1.0/5
Posted on Dec 22, 2024
Very disappointed, I am writing to express my extreme disappointment as I requested a cancellation due to a change in my travel plans. I believe it is standard procedure to receive a refund under these circumstances, especially considering that I made the cancellation request within 30 minutes of booking.
despite my request for a refund, I have not received any response from them as they have declined my request.
Response from Property: Hi there. As you made a non-refundable reservation we were unable to refund this reservation. In the future I would recommend booking flexibly if you would like to amend/cancel your reservation. All the best, and safe travels :)
Guest User
Bed In 8-Bed Mixed Dormitory
Stayed in Sep 2024
Solo travellers
2 review
1.2/5
Posted on Nov 27, 2024
Do not be fooled by the high 4.4-star rating—this hostel doesn’t deserve any stars. I stayed here for two nights and felt uncomfortable and unsafe throughout my stay. The hostel is a 10-minute walk from Aldgate East station, but the area doesn’t feel safe at all.
From the start, my impression was poor. Two security guards were present—one outside and one inside. The guard outside, a man on his phone, was extremely rude, which didn’t help with the sense of security. The lift was broken and unstable, and to make matters worse, the staff assigned me a room on the 8th floor, despite the elevator only going up to the 6th floor. I had to climb stairs to reach my floor.
Once in the room, I found weak, shaky lockers that didn’t feel secure at all. If you’re looking for peace of mind and basic comfort, stay elsewhere. There are much nicer hostels available at the same price.
Response from Property: Thank you for taking the time to write us a review. We have taken a note of all the pointers that we need improving on and will be used to better train ourselves. We hope to see you sometime in the future. Until then, happy travels!
ZH Kok
Bed In 8-Bed Mixed Dormitory
Stayed in Sep 2024
Solo travellers
6 review
4.2/5
Very Good
Posted on Nov 12, 2024
Clean room with friendly roommate. Fuss-free check-in and check-out process. Just that the location was quite far from train station.
Response from Property: Thank you for this great feedback. It was a pleasure to host you and we look forward to welcoming you back again on your travels to London :) Until then, Safe travels.
David
Bed In 8-Bed Mixed Dormitory
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
What a great place, clean, kind, great location, beautiful young people. Being the oldest by far I never once felt out of place. Young people are awesome, friendly and kind. Nothing like my generation X. I'm a widower nothing could be worse for me and I never felt alone or poorly treated. Great clean place, comedy show funny, breakfast was tremendous. Thank you, thank you.
Response from Property: Thank you for an amazing review! We love reading that our guests had a fun and comfortable experience in our hostel. This is what we aim for, so thank you for letting us know that we are doing a good job :) we look forward to welcoming you again in the future!