Hotels in Kensington, London

The receiptionists (I forgot to ask both names, one of them is with glasses) were very kind and accomodating. The one with glasses even helped with my bags when I checked out. They provided the best room for my one night stay. There were complimentary coffees (from coffee maker and/or nescafe sachet) and teas that you can make for yourself near the receptionist counter. Best of all, they offer you complimentary fruits! The room is clean and the bed is really nice (I am particular about bed as I sometimes find it hard to fall asleep while travelling). Overall, love my experience and I can firmly say, it is really worth what I am paying for! ☺️ My favorite part is this hotel is really near to The Muffin Man Tea shop! ❤️ Love the experience and I have recommended this place to my good friends.

If you're staying here, you'll find the price reasonable, under 10,000 baht per night, especially since it's in Zone 2. Most places further in are over 10,000 baht. The hotel is clean and the service is standard. We requested two connecting suites for our daughters, and they had a sofa that converted into a bed. The furniture might look a bit dated because the hotel is old, but many things are clean and new. I liked the new Nespresso capsule coffee machine with complimentary large capsules. The tea here is also good. The bathroom has a bathtub with good water pressure, and the shampoo and conditioner smell nice. The only reason I didn't give it five stars is because it's a bit old and the mattress isn't very soft. But overall, it was a comfortable stay.

I had an excellent stay at Holiday in London Hotel. The rooms were clean, comfortable, and well maintained, and the location was ideal for exploring the city. One of the highlights was the delicious breakfast served every morning. There was a great selection of fresh, tasty food, and it was the perfect way to start each day. A special thank you to Sultana, who was an amazing host. She was incredibly welcoming, attentive, and always happy to help. Her outstanding hospitality and genuine care made my stay even more enjoyable. The customer service throughout the hotel was exceptional—friendly, professional, and always delivered with a smile. I highly recommend Holiday in London Hotel to anyone visiting London. I look forward to staying here again.

The receptionist was friendly and the check-in process was smooth and efficient! The room was pretty spacious for a single room and it had all the necessities I needed like an hairdryer, and also travel adapters which is something I did not expect but appreciate a lot! It is also close to Paddington station, approximately about a 5mins walk. Lots of eateries nearby. The hotel is close to the hospital so you can expect a couple of ambulance or police sirens at times. The only thing I didn’t like about the hotel was that, there wasn’t any ‘do not disturb’ sign that you can indicate. So there wasn’t any way that I could inform the cleaning staff that I did not want my room to be cleaned. But am glad that my valuables didn’t get stolen. The hotel was really great overall and i’ll be sure to book an hotel with them the next time I visit London!

Service: The front desk staff was very enthusiastic and provided excellent service, offering free luggage storage which was perfect for my last day before catching a flight. Facilities: The room was spacious, comfortable, and clean, and the coffee was delicious. Environment: There are plenty of places to eat and shop around, from large supermarkets to smaller ones. I even found a Chipotle open late for a late-night snack! 🥳 It's within walking distance of the Natural History Museum and super close to the subway station, which was incredibly convenient.

Checking in time so long delays after 4pm, checking out 10am. I got asked to provide full card number with security code manually, while I saw all guests check in without depisit. This was new for me as in UK it is not a common practice for retailer to ask for such information directly, usually this transaction is transmitted via electronic/digital payment . I offered cash deposit as I frkt uncomfortable to hand all my bank info with passport and everythin, but they refused. They agreed to cancrll but the proces takes long time and I was so existed at that point; so, I got left with no choice but to provide all card information physically. I got offered to I pilot the details on the website myself but still the receptionist has to be the one who submits it. I had special request that got approved via phone and text prior to my arrival for easy access room, but at arrival I got offered a room with narrow stairs that I was not able to use, finally I got offered an easy access room. Then there was problem with the door acces code, when I finall got let in receptionist was supposed to email me the new access code but he didn't untill I emailed around 8.40pm. It was very stressful experience checking in.

I booked the room for 1 night as I was attending a concert at the Royal Albert Hall. I was very happy with the cost of £73 for the night for a Superior Single room. The staff were friendly & welcoming. My room was on the 4th floor. The lift was very noisy which was a bit of a worry but it worked ok. The room was small with nowhere for me to put my small suitcase. When I first opened my room door I was met with a very noisy portable air con unit. Thankfully the heatwave earlier in the week had eased so I turned off the air con unit. The furnishings & bedding in the room were a little bit tired for a 4* hotel but ok. There were complimentary toiletries, bathroom robe & tea, coffee & a small packet of biscuits. I’d asked for a quiet room if possible & that’s what I got. I had a shower the next morning but it took a while to heat up. Also a non-adjustable monsoon shower head which could be an issue for some. Also part of the shower drain edge was broken. I didn’t pay for a breakfast upon booking as wanted to keep my options open. Both the Trip website & the signs in the hotel stated the cost of the buffet breakfast was £14 but the staff said it was £15. I decided on the breakfast in the end. There was plenty of choice even if the bacon & sausages were a bit dried out but that’s to be expected with a hot buffet breakfast. Caffeine free coffee was also available. I was happy with my short stay at The Rockwell & would definitely book again.

The location of the hotel is very good, very close to the subway, you can go anywhere. The facilities are a bit old, especially the size of the house is too small, there is no air conditioning, only a small electric fan. The staff is still very enthusiastic. If you want to live a cheaper hotel, you can consider it.

My stay was made truly memorable thanks to Venky. His meticulous attention to detail and genuine friendliness stood out from the moment I arrived. He anticipated needs I didn’t even realize I had and consistently went above and beyond to ensure everything was perfect. Interacting with him was always a pleasure.. warm, professional, and sincerely caring. Hotel staff like Venky make all the difference. Highly recommended!

Overall, my stay was great! The reception was welcoming, and the room was nice and comfortable. The price was absolutely amazing! However, there were two issues: one of the skylights let in too much sunlight, and there was no way to block it, which was inconvenient. Also, the TV kept freezing and probably needs maintenance or adjustment. Other than that, everything was perfect, and I really enjoyed my stay!