London Hotels with Swimming Pools

Absolutely PHENOMENAL!!!! The hospitality, the atmosphere, the hotel itself. From the very tasteful decor throughout the hotel, to the amazing Staff working there especially Rachel who was kind enough to offer an upgrade (The ROOM was to die for 😮💨🥹) to the staff in the kitchen who really did help out as it was almost end of breakfast when I woke up but they were ever so kind to allow me to still get my breakfast. Big shoutout to Antonella and Rafael. I honestly don’t have a bad word to say, the whole experience was fabulous. The Roof top bar has extraordinary views over the city, and the Spa area was fabulous.

We stayed at Shangri-la for two nights.I can’t praise enough the staff and the hotel itself. Upon arrival, we were upgraded to an amazing city-view room. Our room was facing St Paul’s Cathedral and other famous landmarks. The views were absolutely breathtaking. I decided to use the pool and sauna. It was brilliant! Again stunning views as the pool is located on the 52nd floor. Breakfast was delicious with a great selection of cold and hot food, fruits and pastries. The facilities at the hotel are great but what makes everything perfect is the people and staff. A big thank you to duty manager Tylor and the reception staff, especially Jasmine and Andzelika, the pool attendant. You made our stay memorable.❤️

We booked a suit for the a 1 night stay at the price of £284. We had a 3pm checkin but our room was not ready until after 4pm, despite being at the hotel from 12:30. The room was not great! It had ripped carpet, crumbs on the floor, desk chair broken. No toiletries, no water in the room. The pressure on the shower was also low. We went to the bar at 4:30 for a drink. It was not busy and was advised its table service only. We waited 15 or so minutes but no service, staff were seen to be huddled to the left of the bar chatting, despite multiple attempts To get one’s attention but failed, so we left along with 2 other tables. We used the pool, this was cold, but is very relaxing, steam room and sauna had plenty of room. There was a bad smell of sewage in the spa. Breakfast was good. Staff friendly and the quality was Adequate. Luka at the concierge desk was very attentive and observant. This is our third stay at this hotel and 9th stay at the chain. The quality of this hotel does not meet other hotels in the chain.

Hotel was great. From the moment you walk in it is clean comfortable and has a beautiful smell throughout. The rooms are spacious and the black out blinds cut out every bit of light for a perfect sleep. The staff are friendly and helpful especially so at the restaurant / bar. They have great deals (5 x peroni for £20) and the food for dinner is very nice. Breakfast was also varied and tasty. The gym is small but has everything for a good workout. Best thing about the hotel in my opinion was the spa / pool. Very relaxing to be able to lounge by the pool after using the sauna (which was a great temperature) and you are provided a robe and slippers to make it even more comfortable. The white company shower gels / shampoo and moisturiser are all very nice. Only negative is I think they have been watered down a bit. Overall great!

I stay around the Excel several times a year for events with friends or alone. I've stayed at other hotels nearby like the Crowne Plaza, Novotel, Ibis etc. but this was my first time staying at Aloft. The room is adequately sized and was quite clean. The bed linen was clean, and the carpets seemed clean as well. There were a couple of small issues with cleanliness but nothing overly off-putting. The shower needs to be re-grouted and walls need to be repainted/new wallpaper applied in some areas that had a lot of marks. The layout of the room is a little weird. The wardrobe and tea and coffee tray are at the side where the bathroom is. There's no mirror in the bedroom area, so if you want to do your hair you have to plug into the section where the kettle tray is placed and stretch the wire across. It's not a big deal, but a little inconvenient. The fixtures in the room were decent and the bed was comfy. The location is next to Prince Regent DLR, so easy to get to and from the train. The room would benefit from some sort of information booklet about the facilities at the hotel. There wasn't any information given about what was available at the hotel or any opening times of the facilities, where they were located or what you needed to do to access them. It's a hassle for guests to have to ask the front desk about this, so the information should be readily available in the room. When I checked in there was a leak in the room that I was given. I'd just come from a 15 hour journey and wanted to take a shower and relax, so this was not ideal. I told reception and they said they would send someone to take a look to see if it could be fixed. I didn't exactly see why I should sit and wait because there was a leak in the room and believe that they should have moved me immediately. They sent someone up and they took a quick look and determined it would take too long to fix and would move me to a different room. I was moved to the room next door and for the following 45 minutes all I could hear was the door slamming in the other room, I assume from them coming in and out to try and fix the issue there. It took around 30 minutes of me being in this room for me to be moved, which was really not ideal. I was offered a short apology, but no compensation for the inconvenience. The main issue I had with this hotel was the noise from other rooms and guests. On the same night that I checked in, the guests in the room next to me appeared to be having some sort of party until after 5am. They were playing music, shouting, banging things on the wall and constantly walking in and out of the room causing the door to slam loudly each time. I understand this is not particularly the fault of the hotel, at this point I was too exhausted from my trip to reach out to the hotel with another complaint. I was happy that on the 2nd night, these guests must have checked out. However, the noise from other guests was still a bit of an issue, although no one was particularly try

We stayed at the Montcalm east this weekend - a group of 4 ladies away for a weekend to see a show and shopping. We couldn’t have wished for any more from the hotel. We chose the Montcalm east as we wanted to stay in Shoreditch rather than Mayfair where we have stayed previously and we were so happy with our choice. Shoreditch itself was vibrant, energetic and full of so many interesting places to eat and things to see. It also seemed quieter than areas we have previously stayed and this was welcomed. From the moment we arrived at the hotel the reception staff greeted us in a professional and friendly manner and the concierge helped us with taxis throughout our stay and one young man on the door went above and beyond to help us which we really appreciated. We had an adjoining room on the 14th floor and all of us were extremely impressed with the modern style of the rooms, the decor was sleek and stylish, the bathrooms bright and spacious with a great big backlight mirror which was perfect for us when getting ready in the evenings. The beds were comfy and the whole hotel itself was immaculately clean. We also used the spa one morning and thought the Dyson hairdryers were a great touch, the showers agin spacious and quality amenities provided. We had a relaxing swim and used the day beds and it was a great way to relax in the morning. The breakfast was perfect, a good choice of cold options plus cooked breakfast, eggs any way you want them, fresh juices and coffee. We even had waffles one morning and they were lovely. We thought the location of the hotel was perfect for us - only a short taxi or Uber ride to London Bridge for our return journey and within walking distance of great little funds like box park - we thoroughly enjoyed it there. Overall we couldn’t fault anything about the hotel, a 5 star modem and trendy hotel in a great location - we will be looking to come back at some point in the future to explore more of what the area has to offer I’m sure.

Just leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)

This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

Good morning, I'm sorry to share my experience in this beautiful hotel, something I do not often. The hotel is a very well-managed atypical place, accompanied by a sensational team from its very warm, apartment and perfect service! I wanted to thank Cavin personally whom I was able to know for his goodness and professionalism, but also the Rensford lunch manager very pleasant and laughing.

Felt like celebrities on arrival the concierge took out our bags and parked our car safely. Lovely rooms clean environment and close to bars and restaurants