Hotels near City National Plaza in Los Angeles

The hotel was nice and clean but the hotel parking lot was full so we had to park at another place which was quiet inconvenient.

Love the hotel! Historical building with gorgeous interior. Rooms is spacious. Location is central. Room is not very modern but has everything you need. Also service is friendly and allowed me to check in earlier! Was a great experience!

It was a Great Hotel, the location is great, very well connected to subway, lots of restaurant and fast-food around. The rooms and the facility is great, especially the 7th floor pool deck the staff there are very friendly, room is very comfortable and spacious, clean, have all amenities I needed, including the slippers which I used for the pool side. Some of the receptionist are very friendly, courteous especially the girl who extended my checkout time and the gentlemen Manny they made me feel home, also the concierge gentleman, I am from Asia and you definitely need people like them to make you comfortable. on the other had there were some receptionist who don't even want to smile, a smile cost nothing, it is because of these couple of them that the hotel might not get the guest back. Over all I will for sure come back again and there is no need for me to stay in other places, i use to stay in sheraton grand, but now I recommend this hotel and also myself will stay here again for sure. Cheers James Bhaskar

I had the pleasure of being assisted by Sylvia. She went above and beyond with assisting me with an early check-in. I’ve traveled to many places and not one took the time to take my number and offered to contact me when a room becomes available! But Sylvia did and I will never forget that!! So helpful and kind over the phone. I was able to check-in with her at the hotel and she was quick and remembered me from our phone conversations of an early check-in. She was great! Thank you Sylvia for your amazing customer service ethics and genuine kindness! It’s people like her that really are the face of the company. I will be back for sure!! I also would like to send a great appreciation and gratitude to the valet! I’m wasn’t able to catch his name but if I could describe him, he was a Mexican man, shorter and was quick as a ninja getting our car to us and the kindest ever! He was amazing and always had a smile on his face even though the weekend we stayed was Pride Week and the hotel was extremely busy! He definitely deserves some recognition as well.

The hotel is located at good spot, close to the metro. The elevator is always busy but staffs are helpful

I went to watch the Lakers game, so the location of the hotel is very important to me. I can walk to the stadium from the hotel in 5 minutes, so I am very satisfied with this. The room is not big, and like other hotels, there are no slippers or toiletries, so you have to bring your own. I stayed in a corner room with a very good view and plenty of sunshine.

Super comfortable staying! I planned stay 1 night but I stayed for while the trip in LA. in bathroom everything perfect Bedlinen super fresh and soft bed Style of room just cool Size a small but it’s acceptable Lovely restaurant downstair with good coffee at bar Location is convenient , next to Loui , Italian restaurant, and around the corner of the house bar with life music , excellent jazz band concert Ah I love it , definitely I’ll came beck

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

This hotel, which actually its not, is very old and moldy and it feels/smells that way. This place was built in 1880 and it feels that way. Here are the issues with our stay. 1. We weren't told there was going to be a 'DJ' fest going on 2 blocks away at an park that started at 5 pm - 12 am, that the bass was so loud that we were on the 12th floor and it was vibrating the room. Basically like being in a war zone for 6 hours. 2. The lighting in the bath room and shower was like from a Physco movie. Very dim. 3. The connection for the phone was pulled out from the wall and had no cover. 4. The tv was so small about the size of a laptop screen, the beds were so far away had to sit in an uncomfortable chair to watch. 5. The 'Hotel' (again we don't believe it qualifies to hold that name) is centered in 'old' downtown LA, they have to lock the doors at 9 pm. On the street, extreme amount of homeless and not friendly ppl. Not a place I would stay with a family. We have two younger kids 13 & 9 and this was not a place I would recommend staying. 6. The AC didn't work, the 'maintenance' guy came by and said, 'well, yeah I guess its not cooling', said he was going to check and see if they could move us to another room, No such luck as they were booked due to the 'KPOP' concert at crypto.com center. 7. The 'continental breakfast' is a complete joke, they brought like a small 3 tier like tray that had like 2 cold crescent's and a couple of sauces on it. That was it. Most 'continental breakfast's include eggs, cereal, bacon, sausage, etc. 8. We ordered a simple breakfast of eggs, bacon, sausage, pancakes. There were only 5 tables occupied in the entire dining area. It took 45 mins to get our bfast and it was disgusting. The pancakes were burnt, the eggs were cold, the sausage tasted like it had been dropped on the floor and rubbed in some kind of cleaner. I stated the same to the server and she came back and the only thing they did right was to 'void' the check. After an hour of waiting and crappy food. McDonalds has a better breakfast than this place. This is by far the worst 'hotel' I've ever stayed at. I've stayed at better hotels in 3rd world countries that are 100 times better than this place. I've been to over 30 countries and this one is the worst ever. The best place I've ever stayed are hotels in Manali Philippines.

The beds are smaller than expected but overall I am satisfied with the hotel. The staffs are friendly and we checked in really fast. The hotel is near Little Tokyo and some bus stations. Will book again in the future!!