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The room and hardware facilities are pretty good, and the price is honestly very affordable during the National Day holiday. . . The worst part is the lack of service and service awareness. . . First, I booked 2 rooms, and one of them didn’t have slippers. I called and asked for them to be brought to me, and then he directly ordered me to look for them in the cupboard for a long time. Don’t you know if there are any? Secondly, there was actually water in the hot water kettle in another room, and then I called and explained that other guests did not use the hot water kettle. . . Third, I called the front desk and asked for help to deliver 2 bags of jasmine tea. The front desk said there was no jasmine tea, only green tea, and then 2 bags of jasmine tea were directly placed in another room. Do you not provide service? ? Still unwilling to provide service? ? Fourth, about an hour after leaving the hotel, the hotel front desk called and asked where I put the vertical clothes drying rack at one of the front desks. Does your hotel think I can move the clothes drying rack? ? ? I'm convinced, that's awesome The best service of your hotel was the uncle in the hotel parking lot on the night of October 1st. He was warm and thoughtful in directing the parking. . . The only service highlight

I lived in a homestay. After booking the room, add the host WeChat and contact. Introduce it to the person in the reception center of the hotel. The contact person in this reception center is a bit awkward. I will call my brother for a while, and then call my sister for a while. Then I will say how you will check in tomorrow. I said that I will check in this afternoon! Really confused! The next morning I was turning outside, and I sent me a message and checked out before 11 o'clock. As soon as I checked the order, it said that I checked out at 12 o'clock, and asked him what happened? Answer: OK. You are really good enough! I can't say that this person's service attitude is not good, can say that he is a confused, work is not concerned people!

Location is great. Front desk seemed to not really know how to register foreigners, taking a long time when it’s actually quite simple process. They should be kept updated on new immigration policies China has implemented to ensure smooth process for all the guests. Also they had quite hard time to explain in Chinese (on phone) how it works to get in to Jinshanling Great Wall. Concierge however was nice and helpful. Their service was 10/5 and raises the overall to 5/5 from 3/5. Restaurant is fine, prices are quite high but given that food was edible and no other options it is acceptable. Breakfast is good enough. Cleanliness is ok, bed sheets are clean but bathroom is not so clean, quite many stains. Taking better care of the room could and would allow cheaper maintenance in long term. Bit of dust also. Hotel should offer transit service to its customers from railway station so they wouldn’t be stranded and aggressively faced by locals offering ride. Great Wall itself is amazing so I can only hope hotel would step up its game for the future.

An older four-star hotel, but the location is very good. It is convenient for eating and shopping nearby. The room is large and the stay experience is quite satisfactory.

I booked a room for a friend. She was deeply driven by the joyous atmosphere of Anaya. It caught up with the good weather in early summer. Everything was so comfortable and natural. Unfortunately, I didn’t see the dog competition. I will have the opportunity to make up next time.

I would like to highlight three things in which I felt were very pleasant during my stay at the lodging. First, I was pleasantly surprised at the service they offered. When my family and I were staying at lodging, the workers were extremely heartwarming and kind. They were willing to answer any questions we had about the attractions nearby and even drove us to the Jinshan Ling Great Wall of china Nearby. Second, I would like to highlight the amenities and activities offered at the lodging. Although we only scratched the surface of the activities they offered. The lodging provided us with countless options. From having a mini movie theatre as well as pool & billiards room, they also offered a wide range of outdoor adventures such as kayaking and fishing which will surely enrich your stay there. Furthermore, the amenities themselves at the room we were staying in were exceptional. The lodging was spacious and provided us with separate rooms to stay in, making our stay an extremely pleasant one. Lastly, I would like to highlight the food at the lodging itself. At every lodging one books I’m sure one would look forward to having delectable food right within a stone’s throw away. Needless to say, the food offered by the lodging from breakfast to dinner was both delicious and affordable. I would highly recommend booking a stay here should you want to visit the attractions in the area but don’t forget to take time to enjoy and experience the adventures offered by the lodging too!

The boss's reception is warm, the rooms are affordable and affordable, it's a good place to stay when traveling, the transportation is convenient, there is a breakfast shop next to it, and there is a barbecue in the evening that is cheap, affordable and delicious. I recommend everyone to stay here!

In general, it is quite satisfactory and convenient, it is too cold. The heating is not enough. The service is more enthusiastic and patient. Health is also very good and clean. The environment is better. There are more shops around, and it would be better if the heating was better.

Very comfortable, the price is very affordable, but the environment is very high-end!