"The room and hardware facilities are pretty good, and the price is honestly very affordable during the National Day holiday. . . The worst part is the lack of service and service awareness. . .
First, I booked 2 rooms, and one of them didn’t have slippers. I called and asked for them to be brought to me, and then he directly ordered me to look for them in the cupboard for a long time. Don’t you know if there are any?
Secondly, there was actually water in the hot water kettle in another room, and then I called and explained that other guests did not use the hot water kettle. . .
Third, I called the front desk and asked for help to deliver 2 bags of jasmine tea. The front desk said there was no jasmine tea, only green tea, and then 2 bags of jasmine tea were directly placed in another room. Do you not provide service? ? Still unwilling to provide service? ?
Fourth, about an hour after leaving the hotel, the hotel front desk called and asked where I put the vertical clothes drying rack at one of the front desks. Does your hotel think I can move the clothes drying rack? ? ? I'm convinced, that's awesome
The best service of your hotel was the uncle in the hotel parking lot on the night of October 1st. He was warm and thoughtful in directing the parking. . . The only service highlight"
"I lived in a homestay. After booking the room, add the host WeChat and contact. Introduce it to the person in the reception center of the hotel. The contact person in this reception center is a bit awkward. I will call my brother for a while, and then call my sister for a while. Then I will say how you will check in tomorrow. I said that I will check in this afternoon! Really confused! The next morning I was turning outside, and I sent me a message and checked out before 11 o'clock. As soon as I checked the order, it said that I checked out at 12 o'clock, and asked him what happened? Answer: OK. You are really good enough! I can't say that this person's service attitude is not good, can say that he is a confused, work is not concerned people!"
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"An older four-star hotel, but the location is very good. It is convenient for eating and shopping nearby. The room is large and the stay experience is quite satisfactory."
"The only hotel inside the jinshanling great wall. Next to the entrance of the ticket and cable car station. Only 1 Chinese restaurant that served breakfast, lunch and dinner. Prices of the food are reasonable and portions are huge. Room is as per the picture. We have 2 rooms, 1 facing car park and 1 mountain. No greatwall view as is hidden behind the mountain.
Service is excellent, they will provide pick up service from tourist centre and east gate entrance. We walked from the central to the east and contacted them via WeChat to pick us up from there. When we checked out, they told them we wanted to go a restaurant near the tourist centre, they did the extra mile to send us there instead of just alighting at the tourist centre.
Staff are extra friendly. I saw them looking for 4 guests who dine at the restaurant the night before who dropped at 100yuan. The next morning when we were there for breakfast, they checked whether did we sat at the table for dinner last night. They were still searching for the guests to return the money. Super honest!
However, cleanliness can be improved, the ceiling fan was super dusty. Behind the hotel, next to the greatwall entrance, there are some farmers restaurants and mingshu too."
"For this stay, you must give a good review first of all, the service is really great! Especially to praise Jia Mingmei in the front office here for his super good attitude! Especially enthusiastic! Serious and meticulous! The rooms are clean and tidy and well equipped. High cost performance! And the experience is great! The rooms are spacious and bright, the beds are comfortable, the hotel is strategically located, the transportation is convenient, and the surrounding facilities are complete. There is a special shuttle bus, just go where you want to go! Highly recommended to friends who need to stay! From check-in to check-out, every link is satisfactory. The hotel facilities are modern, the rooms are clean and tidy, and the staff are warm and courteous. Next time I come to Jinshanling, I will choose to stay at this hotel! ! ! Call Jia Mingmei again, come on! Your pay will have a big gain!"
"Absolutely loving this place! The vibes is totally awesome and a nice place to chill with lots of activities to do, though unfortunately we only had one night here as we only planned to hike Jin Shan Ling, but we will definitely be back for more next round!
Service and hospitality is top notch and absolutely grateful to have such a nice bunch of staff who were super friendly and warm. The hotel was near Jin Shan Ling (about 5 mins drive) and they even offered to drive and pick us to and fro the hotel and Jin Shan Ling. Within the hotel, they were concerned with us feeling cold so they ferried us to our room as our room was a few mins walk away, and fetched us from our room to the lobby when we wanted to hang out at their chill areas there which turned out to be really relaxing.
They served super sumptuous meals including a hot pot set which was great for winter and even offered us complimentary dishes as part of winter solstice.
One of the staff named Henry Zhang gave us a tour at their exhibition centre showing the various scenic areas in 四季山, 金山岭 and 北京城! We enjoyed the experience sharing from him and the explanation to the various attraction sites, appreciate the sweet gesture as he didn’t actually had to do that but he did so!
Room was absolutely great and spacious, extremely clean and comfortable with heaters inside the restrooms which was super nice. It was a good night rest for us.
Breakfast was their local dishes which was great too and super filling (buns, eggs, porridge, dough sticks, specialty cold dishes).
All in all, we had no complains from the time we checked in, super loved the experience and it definitely make us want to book another trip here again soon!
特别喜欢这里的服务,在这里住的很舒服也非常开心。好美的地方和人,令我都马上想在订下一趟旅程来这里了!好可惜我们只住了一晚因为我们本来只是想爬金山岭,如果能待多几天那该多好。。简直完美! ❤️"
"Facilities: complete facilities, complete toiletries, clean and hygienic
Hygienic: good sanitary environment, clean and hygienic
Environment: The environment is elegant, it is a business trip to live,
Service: Good service attitude,"
"In general, it is quite satisfactory and convenient, it is too cold. The heating is not enough. The service is more enthusiastic and patient. Health is also very good and clean. The environment is better. There are more shops around, and it would be better if the heating was better."
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Excellent
LLaura EstherI cannot recommend this place enough! Firstly, we needed to drop our bags off at 10am once the train arrived in Gubeikou and they were so happy to let us into our room/hold our bags that early. Then they subsequently wowed us with their hospitality. They gave us their contact so they could give us a ride back to the accommodation from the base of the walk at Jinshanling at the end of the day. They upgraded our room. They recommended an excellent and well priced restaurant for dinner (across the road). They arranged a car to take us to the base of the wall at 0320 for sunrise. The room was beautiful, clean and beds so comfy after a day walking the wall
ZZhulinyizheClean and tidy, the proprietress is enthusiastic in order to let us participate in the cross-country competition smoothly, prepare breakfast at 5 o'clock in the morning, like
TTommy ChawAt the beginning it is hard for me to choose even the review is positive, but when I arrive and check in, I totally change my view. The surrounding is cozy, the room are clean with no cigarette odour even they provide ash tray in the room (suggest owner take away the ash tray and put a notice smoke at provider smoking area out side the premises), toilet are bright and water pressure is good (but hope the owner can make a little bit changes for the wiring system of the water heater), the food is tasty and size are too big for solo traveller (suggest to owner set a
price for small size for not wasting food), the owner parents are friendly and always give the good service. At night, surrounding is quite and good to rest. it is a walking distance to Jing shang ling tourist center but if planning to do the sunrise walk the owner will provide a transfer service to the entrance at 330am. Overall it is a good choice to stay here.
GGuest UserThe room was clean and tidy, the floor heating made the room very warm, and the TV could project the screen. The boss was very warm and down-to-earth, and we had a pleasant time together. He gave us a free breakfast after upgrading. We watched the sunrise smoothly according to the boss's advice. We were lucky to catch the dragon and lion dances, stilts and yangko and other folk performances in the scenic area.
Lli lianOur stay was very pleasant. The location was super perfect. Just outside the entrance to the ticketing counter to enter the jinshanling Great wall . The family was very welcoming and the room was spotlessly clean and was very toughtfully planned. The room looked like it was newly renovated. Itbwas a vrry cosy room. Breakfast was nice and warm and good portions. Can order dinner too and the homecooked food was delicious. . The owner also gave us a ride to Gubei for a very fair fee. I really like this place and would like to.come back
SSwee OngFriendly family run place, and both father and son was very happy to assist in anything, especially advice on how to tackle the great wall visit. If you are into photography, even better as they will provide all the best advice, including getting a double-entry ticket so that you can go for sunrise and sunset shoot. The place is literally just outside the gate!!
GGuest UserThe room was clean and tidy. I took a break one day and didn't go out, so it was quiet all day long. The family members all agreed that they had a good rest at night and the quality of their sleep was very high.
The boss's own restaurant serves delicious meals three times a day, with large portions, fresh food, and good quality at low prices. The big steamed buns are delicious, and there are also fried eggs, fried mushrooms, tofu soup, pimple soup... The lady boss grows green onions and cucumbers herself, and every dish is delicious.
The proprietress is beautiful and enthusiastic. We have elderly people and children. The proprietress takes good care of both the children and the elderly. The boss heard that we wanted to climb the Great Wall to watch the sunrise, so he drove us to the ticket office at 4 a.m. for both days of our stay. Thank you.
This trip to the Jinshanling Great Wall was very enjoyable, and I highly recommend Cuijia Xiaoyuan.
Forget taking photos at the B&B, post some beautiful views of the Great Wall!
GGuest UserIn general, it is quite satisfactory and convenient, it is too cold. The heating is not enough. The service is more enthusiastic and patient. Health is also very good and clean. The environment is better. There are more shops around, and it would be better if the heating was better.
The room was very clean, the air conditioning and warm air were also very good, the boss was really enthusiastic, the photography technology was also very good, the homestay was full of photos of the Great Wall he took. The car was picked up and sent to the ticket gate, saving the cost of the shuttle bus. Next time I go to Jinshanling Great Wall, I will stay at his house.
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How much does a hotel cost in Luanping?
Average hotel prices in Luanping based on Trip.com: AU$164 on weekdays and AU$191 on weekends (Friday–Saturday).