The hotel is located in the Shili Gallery &Yulong River in Yangshuo, Guilin, with its courtyard facing the Yulong River. Its prime location is very close to the famous scenic spots of Yulong River, Shili Gallery, and West Street in Yangshuo.
The hotel features outdoor swimming pool, large lawn, fitness center, restaurant, children's playground, and private parking lot. It is equipped with 24-hour front desk, shuttle service, children's club and free WiFi, which is especially suitable for family trips.
The hotel offers a wide range of room types, with each room equipped with a bathtub and projector. Most of the rooms in the hotel have terraces facing the beautiful Yulong River.
Guests of this hotel can experience a variety of activities in and around Yangshuo, such as hiking, cycling, and rafting on the Yu Long River. The front desk staff can speak Chinese and some simple English, and can provide guests with advices on Yangshuo itineraries.
"The hygiene was excellent; even the tiles in the hallway were spotless, and the public areas were very clean, with staff cleaning early in the morning.
The overall environment was quite good, nestled against the mountains, offering a serene atmosphere. However, the appearance of the residential houses outside the hotel somewhat lowered the overall standard.
What I most want to complain about is the service. When we checked in, we were told the highest floor wasn't ready yet, so we went out. No one informed us when the room was ready, so we ended up staying on a lower floor when we returned. A butler contacted us in advance to inquire about our itinerary, offer suggestions, and claim they had discounted tickets for performances. However, after checking prices through other channels, we found theirs to be more expensive and politely declined. The butler then became passive-aggressive, which was very uncomfortable. The next morning, the rice noodle stall at breakfast was utterly chaotic; whoever showed up got the noodles. The breakfast greetings also felt abrupt and robotic; it would be better to just cancel them. Regarding the cormorant show in the morning, animal performances are already a sensitive topic, and the staff treated the animals very roughly, grabbing them by the neck and throwing them. With so many children watching, whose concepts and behaviors are still developing, this could easily lead them to imitate such actions and be misguided.
The large lawn had various facilities and activities, including individual rooms with TVs to watch the World Cup, which was a highlight. The main downside is the remote location and poor transportation facilities, making it inconvenient to go anywhere for dining or sightseeing."