Calle de la Montera 10-12, Madrid, Community Of Madrid 28013, SpainView hotel details
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Guest Reviews of B&B Hotel Madrid Centro Puerta del Sol
9.5/10
Amazing
172 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.2
Service9.5
Cleanliness9.5
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All reviews(172)
Positive reviews(168)
Reviews with photos/video(41)
Easy to get around(24)
Located in the city centre(22)
Convenient location(22)
Tasty coffee(15)
Friendly front desk staff(11)
Delicious breakfast(8)
Average sound insulation(7)
Luggage delivery service(6)
Negative reviews(4)
Anonymous User
Premium Single Room
Stayed in Jun 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Jul 9, 2026
Wonderful location with loads of shopping and restaurants within 100m walk from the hotel. Clean and good sized room with all the necessary things needed
Guest User
Deluxe Double Room
Stayed in Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 30, 2026
Great location and very clean. The hotel service was excellent, especially the breakfast delivered to our door – a really thoughtful touch. The self-service bar was also very convenient and had a great vibe! The front desk staff were very nice. I'll definitely be back to Sun Gate B&B.
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Response from Property: Dear customer, thank you so much for your feedback. We are delighted to hear that your experience was so positive and that you appreciated our morning treat. We hope you will return very soon! Kind regards, Cristina Montero (Director)
Guest User
Deluxe Double Room
Stayed in Feb 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 24, 2026
Great location and clean. Provided croissants and water for breakfast as well as unlimited fruit, cookies, juice and hot drink in the down stairs kitchen. Kettle, microwave in kitchen and mini fridge in room.
Response from Property: Dear guest; Thank you for giving us your opinion. We are happy to see that you have enjoyed your stay with us, specially our location, cleanliness and services. we hope to see you again soon!Best regards, Cristina Montero (Manager)
Guest User
Deluxe Double Room
Stayed in Feb 2026
Couple
9 reviews
10/10
Outstanding
Posted on Mar 19, 2026
Good service and hospitality, provide breakfast every morning and free coffee 24hours.
Response from Property: Dear guest; Thank you for sharing your opinion.We are pleased to know that your experience was good and we hope to see you again soon!Best regards, Cristina Montero (Manager)
Guest User
Deluxe Double Room
Stayed in Jul 2026
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Aug 27, 2026
Nice location. It was quiet and they gave you pastries and water in the morning which were super delicious. And it has coffee 24/7.
Ping Ho
Deluxe Double Room
Stayed in Jul 2026
Family
3 reviews
9.5/10
Amazing
Posted on Aug 27, 2026
We are very happy with this 3-star hotel. Excellent location, ten minutes walk from metro Sol or metro Gran Via. Allow luggage to be kept at front desk after checking out. The best part is the 24-hour pantry service, providing free coffee, tea, water and soft drinks, and biscuits. In the morning, free bread and bottled water package is placed outside your room.
SangamTamang
Deluxe Double Room
Stayed in Jun 2026
Solo traveller
1 reviews
10/10
Outstanding
Posted on Jul 29, 2026
The location is perfect for solo travellers, and the best places to stay have friendly staff and good service.
Shuodiansha66
Deluxe Double Room
Stayed in Nov 2025
Other
17 reviews
10/10
Outstanding
Posted on Jan 2, 2026
This hotel boasts an excellent location, right by Puerta del Sol, and is not far from Plaza Mayor and Plaza de España. The metro station is incredibly close, just a 3-minute walk away. Supermarkets and restaurants are all nearby. The hotel service is also great, especially Ms. Paioma at the front desk, who is very enthusiastic and helpful, answering all our questions. She deserves high praise! I'll definitely recommend this hotel to any friends visiting Madrid in the future.
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6/7
Response from Property: Dear guest; Thank you for very much for your comment. We are very pleased to know that your experience was so nice and we hope to see you again very soon, this is your home!Best regards, Cristina Montero (Manager)
Anonymous User
Deluxe Double Room
Stayed in Nov 2025
Travelling with friends
18 reviews
10/10
Outstanding
Posted on Jan 10, 2026
Great value for money hotel. Excellent location right next to Puerta del Sol. There's a free 24-hour self-service bar on the basement floor. They also offer a simple complimentary breakfast with bread. We stayed for two nights and had a good experience.
Original textTranslated by Google
Response from Property: Dear guest; Thank you for giving us your opinion. It is fantastic to see that your experience was nice and we hope to see you very soon again! This is your home!Best regards, Cristina Montero (Manager)
Guest User
Deluxe Double Room
Stayed in May 2026
Travelling with friends
2 reviews
9.2/10
Great
Posted on Jun 24, 2026
The hotel's location right by Puerta del Sol is incredibly convenient. Our room was very large and spacious. You need a key card to access the upper floors, which adds to the safety. Every evening, simple bread and water are hung on the door, and there's a self-service bar downstairs where you can relax and grab a bite. Overall, a great experience! Highly recommend!
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Guest User
Premium Double Room With Terrace
Stayed in Apr 2026
Couple
41 reviews
8.0/10
Very good
Posted on Jun 11, 2026
The location is fantastic, right in the heart of Madrid, making shopping super convenient. The terrace is also quite comfortable. The room itself was a bit cramped but reasonably clean, on par with a typical budget hotel in China.
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Guest User
Deluxe Double Room
Stayed in Mar 2026
Couple
8 reviews
9.5/10
Amazing
Posted on May 6, 2026
Great location super close to Sol station and plaza. Good eco initiatives from the hotel such as small reward for not getting the daily housekeepin
Response from Property: Estimado cliente; Muchas gracias por dejarnos su valoración positiva. Nos alegra ver que su experiencia fue agradable y que apreció nuestra labor para preservar el medioambiente. Esperamos poder recibirle de nuevo muy pronto, ¡aquí tiene su casa!Un cordial saludo, Cristina Montero (Manager)
Guest User
Premium Single Room
Stayed in Nov 2025
Solo traveller
16 reviews
8.0/10
Very good
Posted on Feb 12, 2026
Average amenities in a good location
Guest User
Deluxe Double Room
Stayed in Feb 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Mar 8, 2026
Great location, just off Sol square. Very clean. Staff friendly. Free coffee, fruit & biscuits available from the little kitchen area on the lower floor.
Response from Property: Dear guest; Thank you for sharing your opinion.We are pleased to know that your experience was good and you have enjoyed our location, services and friendly staff. We hope to see you again soon!Best regards, Cristina Montero (Manager)
Guest User
Premium Single Room
Stayed in Jul 2025
Solo traveller
3 reviews
9.5/10
Amazing
Posted on Sep 14, 2025
Great spot if you’re looking for a clean, quiet, central location without frills. The staff were friendly, you could cast to the tv, and there were neat lights in the room. They also have free coffee, snacks, and water in the basement 24/7.
Response from Property: Dear guest; Thank you for sharing your opinion. We are pleased to know that you enjoyed your stay with us, especially thanks to our central location, facilities and staff attention. We hope to see you again soon! Kind regards, Cristina Montero (Manager).