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NH Collection Eurobuilding
4.5/585 Reviews

NH Collection Eurobuilding

Madrid|0.91km from Iglesia Agustinos Recoletos
My wife and I stayed here for 4 nights in February. We would never stay here again. In terms of facilities and comfort, we had a pleasant stay. Our bedroom was large, clean, and well-furnished, and the adjoining gym and spa is fantastic. We opted for a VIP stay, meaning we were on the VIP floor (the highest floor – 15), and this included a VIP lounge, and free gym and spa access. Unfortunately, our stay at this otherwise decent hotel was overshadowed by a theft from our room. One afternoon, whilst we were at the gym, I had a €50 note stolen from my wallet, which had been left in our hotel room. I only realised a few hours later when we were out for dinner. When we traced back our day, and our spending, it became clear the money could only have gone missing when my wallet had been left unattended in the room for 4 hours. The theft of the money is not hugely fundamental. (We were planning to leave a much bigger tip for the hotel staff than a mere €50.) The sad reality, however, was that our trust and safety had been compromised. We no longer felt safe to leave valuables in our room. We felt violated, and our trust in the hotel had been breached. This incident was made worse by the poor way it was dealt with by the Guest Relations Manager, Paul Cozma. Paul approached us during breakfast the next morning. He said he wanted to resolve the issue and repair our trust in the hotel. He asked us for ideas on how to fix the problem. We couldn’t think of anything at the time, but a few hours later we suggested the hotel arrange a free taxi for us back to the airport later in the week (€30). This would have been a nice gesture. Later that same day, Paul and the hotel rejected our suggestion. In the end, the hotel failed to do or offer anything. We had asked Paul whether anyone from the hotel had accessed our room between 12pm and 4pm on the day in question. (The room had already been cleaned at 11am.) Paul told us, yes – a member of staff had entered our room between those times. However, this member of staff was a “long established and trusted employee who had worked at the hotel for 30 years”. Consequently, nothing was done. No questions asked. No investigation. No apology. To his credit, Paul Cozma was always polite and respectful. However, for a ‘Guest Relations Manager’ Paul has no power or influence to maintain or repair guest relations. On the day we were leaving, Paul even admitted to us that he had failed to offer any solutions or take any action regarding the theft from our room. Having read the reviews on Tripadvisor, we noticed that other people have had similar experiences. Whilst staying at the hotel, other guests have had money stolen from their rooms. We cannot recommend staying at this hotel, therefore and we would encourage readers of this review to think twice. Ask yourself this: if multiple guests at this hotel have reported money being stolen from their rooms, most likely by the hotel’s own staff – with the hotel failing to

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Top rated hotels in Madrid

Searching for hotels near Iglesia Agustinos Recoletos? Compare room rates and reviews to find your ideal stay.
AC Hotel Cuzco
4.4/573 Reviews
Come see Madrid Derby and walk for ten minutes. Madrid's largest British Palace is a 20-minute walk. There is a subway at the door, and it is easy to get to the city center. Soundproofing, room facilities are OK.
Don Pio
4.3/539 Reviews
My husband and I stayed at the Don Pio hotel for a weekend in October to celebrate our 15th wedding anniversary. We found the hotel to be beautifully clean and the staff were very friendly and helpful. It has a very calm and relaxed atmosphere and we found the main lobby just beautiful. With the metro just across the road, it's a great location for exploring Madrid.
La Posada de El Chaflan
3.5/554 Reviews
Although we have been 1 night we have been very comfortable, the very friendly reception girl, the only bad thing is that when calling the customer attention no one answered, we are sure we will return ☺️
Ilunion Pio XII
4.3/5109 Reviews
We chose this hotel over one right in the middle of downtown, and it was a good choice. Close to bus and metro stops, the ride to more touristy areas wasn't long, and we got to see a quieter, residential area. The restaurant and breakfast are excellent, including gluten free croissants-- no other hotel during my travels in Spain had such good gluten free options, they were great quality. They also have vegan options, including a delicious veggie burger. The room was fairly spacious, well appointed and comfortable. Overall a great stay.
Apartmenty Chamartin
1/51 Reviews
The hotel is a private home, the owner of the hotels hospitality services is a recognized cheaper. the house is not rented to anyone. please don't pay any more reservations as no one will take care of them and lose their money when they arrive.
Barcelo Imagine
4.5/5128 Reviews
I booked this hotel with my son as it is a musically themed hotel and it has exceeded all expectations.On arrival we were greeted by Anthony who was extremely helpful and very informative.There are complimentary instruments you my can book to play or if you wish you can also book a replica vinyl turntable for your room with your choice of vinyl.Lovely pool side area with chilled music in the background.All of the staff here have been very kind and helpful during our stay.Superb hotel. Many thanks Michael Sandiford

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Madrid Travel Guide

Book hotels in Madrid via the Trip.com website or app, it's easy and hassle-free. Looking for hotels in Madrid? Trip.com is a great place to start. You can stay 3-5 days at hotels in Madrid without running out of things to do. Located in Spain, Madrid is a well-known and vibrant city.

Every day, travelers worldwide arrive at Madrid–Barajas Airport to start their vacations and business trips in Madrid. If you don't want to take a flight, coming to Madrid by train is a good choice as well.

Trip.com offers discounts of up to 20% on 1494 boutique hotels in Madrid. As a popular tourist city, Madrid has many renowned chain hotels. Novotel is the top choice of many travelers in Madrid. Hotels under the Novotel brand are a good choice. A popular hotel in Madrid, Senator Barajas is also one of the highest rated. Many tourists also stay at Hotel Paseo Del Arte.

In the city center of Madrid, you'll have easy access to Plaza Mayor, Monumento a Alfonso XII, Puerta del Sol. You can choose attractions in Madrid that are perfect for a weekend getaway, such as Royal Palace of El Pardo, Terraza de Chamartin, Ciudad Deportiva de Real Madrid. The most popular attractions for tourists in Madrid are Royal Palace, Plaza de Oriente, Square of Spain. Commercial areas like Calle de Serrano, Gran Via, Mercado de San Miguel are ideal places to buy souvenirs.

Average Temperature

• January to March: 10.34°C during the day, 6.1°C at night

• April to June: 19.2°C during the day, 13.74°C at night

• July to September: 26.27°C during the day, 20.22°C at night

• October to December: 12.29°C during the day, 8.54°C at night

Average seasonal Rainfall

• Spring: 32.67 cm

• Summer: 41.33 cm

• Autumn: 17.67 cm

• Winter: 53.67 cm

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