Guest User
June 10, 2024
We are still here now (leaving early tomorrow morning) and are just gutted to be leaving!! Got off to a rocky start because we brought Scottish notes, unaware that we couldn’t exchange these anywhere. Not the hotels fault at all. Shower was hanging off the wall also, but we didn’t bother mentioning it, as we’d manage to balance it on its hanger. We were placed about 10 minutes walk from reception, which was a tiny bit of a struggle as a plus size lady, but we managed. Anyway, onto the good stuff! The staff here, feel like they’ve become our family, I am so, so sad to be leaving!! MONTA!!!! - The poolside waiter, is by far the best thing about our stay!! He made the best effort to help us with whatever we needed! Tamir - on the indoor bar, goes above and beyond every time! It was a pleasure speaking with you, every time. Iksander (Alexander) - on the pool bar restaurant, thank you so much for telling us this restaurant existed!! I wish this information was made available to us on arrival, food here is so, so much better than the indoor restaurant! The hotel itself, the rooms were quite modern, I genuinely don’t have any complaints. The pool, I was concerned the pool would be too big & I couldn’t keep an eye on my kids, but this wasn’t the case. Although big, I could see them at all times with a bed by the pool. The animation team were absolutely amazing!! Genuinely couldn’t have asked for more from them, my kids were obsessed with them!! Particularly Sam, Maya, Mario, Blacky & Mimi. Constant entertainment from morning until night, the kids were NEVER bored!! Can’t believe the talent they have!! Please, please, please, if you’re gonna tip anybody, please don’t forget the guys who sweep the water off of the poolside!! I genuinely don’t think I ever seen any guest acknowledge these men the whole time I was here. It was a pleasure to give him a tip at the end of our trip and he really seemed surprised & appreciative!!