Akra Sorgun Tui Blue Sensatori - All Inclusive

What can I say about this absolutely wonderful place! This was our 7th visit! The hotel has been renovated ( even though we thought it was wonderful before) we usually visit at Easter, must say our visits in the future will be may again. The hotels renovations are amazing, it’s beautiful. Now, on to the staff and management, our youngest daughter had her wedding here, everything was perfect. The staff can’t do enough for you, they are truly the best staff we have met on our many travels. Today I had to speak to the manager ( nothing major) but, everything was sorted out quickly and professionally. I cannot praise them enough. Well done to Akra Barut Sorgan for employing a fantastic team. By the way. Usually we book the restaurants, we were lazy this time and kept forgetting!! We mostly ate at the buffet restaurant, there are no complaints from us. A massive choice of food ( if you can’t find anything, or have any complaints there’s something wrong with you!!) The hotels is 24 hour all inclusive, after the buffet closes the main restaurant changes to alacarte loads to eat and loads to drink. Again I cannot praise the staff and management enough. Well done Akra Barut Sorgan, and thank you so much for giving us an amazing holiday AGAIN. Diane and Brian. Room 1308 xx

The Akra Sorgun Sensatori by Tui has to be the only choice for couples and Families. There are clear separations to allow adults only to enjoy peaceful surroundings and everything also that families with children of all ages require for a five star holiday. The staff are so friendly and attentive and give everything to make the holiday special.we have had an amazing 2 weeks and were delighted with all the new refurbishments carried out which make for a perfect holiday. Rooms are so relaxing and perfect in every way designed especially to make you feel relaxed. Food is of the highest quality and there is something for everyone 24 hours a day. Drinks are premium brand served in style by the attentive bar staff. The beach is beautiful and the place I spent everday relaxing. There are so many fantastic things I could write about but would take all day it’s so perfect. I will miss the very special waitress Dilek who is so beautiful and the standout member of staff. The hotel is very lucky to have her she is professional efficient and on her day off the area she covers everyone misses her so desperately. Dilek we miss you and can’t wait to return to see you for breakfast and lunch. Thank you Sensatori for a wonderful holiday David and Wendy Room 2402 April 2024

We have just completed a fantastic week at this beautiful hotel and I cannot think of a single negative to mention. The staff here are incredible, always only too happy to help with a big smile on their faces. We travelled as a family group of 4 adults and a 10yo boy and every single one of us had a cracking time. Food & drink is top notch with a wide variety of food and all of your branded imports included in the AI package. The bar staff knock up some smashing cocktails that we were only too happy to sample. Special shout has to go out to Baver the waiter in the main restaurant. He made an extra special effort and formed a real bond with our nephew. So much so that he is now semi fluent in German haha. Can’t praise the place high enough, we will definitely be back.

I want to express my deepest satisfaction with our 2-weeks stay in this place. I have been to many 4* & 5*hotels in various EU countries, but nowhere have I experienced such a high level of quality and service. The hotel itself is located in an atmospheric place out of the nearby cities of Side & Manavgat, what makes it a perfect place for a peaceful relaxation. There’s a lot of space to walk & play, especially beautifully kept green garden with many paths, separating main building from the beach, well-equipped gym and indoor pool. The private beach itself is clean, veery wide and long with many sunbeds & umbrellas available. The food in the hotel is just remarkable! Everything served in any place (main rest., á la carte, BBQ, snack stands etc.) was always fresh & tasty. We visited just 2 á la carte restaurants (Olive & Ocean) and both were above expectations. Even Olive restaurant helped us organize my mom’s birthday - Thanks! The hotel staff is extremely helpful & always ready to assist you in any matter you may have. The management is also visible (e.g. Aicha ) at place supervising the staff & assuring top-quality. All the people from hotel’s staff were friendly & did their best to make our stay unforgettable, however we want to especially appreciate work of the following people: SEMIH – a very friendly & gentle waiter in the main restaurant who served us during the breakfasts – along with his trainee OZCAN. Both did their job well! EFE – a hard-working, decent beach-waiter who assured we always had fresh drinks on our sunbeds. TUNÇAY – a lifeguard on the beach who always stood alert, monitoring people swimming and who helped my mom get out of the water as the entry is quite steep and stony. BAVER – an ‘evening shift’ waiter in the main rest. who served us perfectly during our late meals when we missed the main dinner. Very gentle guy with very good English with whom we liked to speak. FATIMA – an undisputed omelette-master who made sure my breakfast was tasty and energetic every single day! LUTFU – extremely positive bartender at the beach who fixed exotic drinks for us. UMIT – the SPA Manager who took care of adjusting the SPA offer and explained various treatments. Even though we did not use SPA this time, we loved friendly chats with him. FEYYA – waiter serving us during the dinners. Also, girls from Client’s relationship management team were very supportive, friendly and available even very late in the evening. Overall, there’s nothing to complain about. Only few small things that could be improved: the wine during the meals is served by the waiters in glasses but it’s not allowed to get a bottle of wine on the table, what is a bit frustrating when you sit in few people. So you have to call waiter to pour you another glass any single time.

In April and May this year we made our 19th visit to this wonderful hotel with a little apprehension prior to our arrival as to what we would find after the recent renovations. Such apprehension soon disappeared as the welcome on arrival at reception was again of a high standard and in a slightly larger area adjacent to a vastly improved and larger main bar/social area. We were soon comfortably installed in our newly renovated room in the mixed area which we found very comfortable. It was obvious that the standard of cleaning throughout the hotel still remained as high as always for which the housekeeping personnel must be congratulated for keeping it so. We soon made our way to the Restaurant which had been renovated and enlarged to a high standard with more table area and very accessible food display and choice section. Throughout our stay this restaurant provided a large selection of different enjoyable foods through breakfast, lunch and evening dinner, including Theme and Gala evenings, cooked to a high standard giving us much enjoyment but also a great problem in what not to choose to avoid overeating. Lunchtimes were spent at the Ocean and Olive Snack Restaurants with some excellent menus available. (A previous review made by Kaisher R on 16 May referred to getting salmonella from the Chicken Doner at the Ocean Snack restaurant on 28th April so I wish to record that we had this delicious meal on the same day and also other times during our stay with no ill effect whatsoever) The a-la-carte restaurants, Ocean (fish style), Olive (Italian style), Safran (Turkish style), Aqua (Meat style) and Tarcin (Far Eastern style) were delightful venues to enjoy excellent tasting food. Thea’s Coffee Shop had been enlarged and with the new Başka Ol area provided some excellent snacks, drinks and chocolates Thank you to all the Chefs and kitchen staff for such excellent quality. The staff in all restaurants continued once again to give excellent service to everyone with the Restaurant Captains once again everywhere monitoring, and serving where needed. The Head of Food and Beverages and his Deputy would be seen regularly checking at every venue, both walking long distances throughout the day. Our grateful thanks to all. As before, it was a great pleasure to enjoy drinks in the bar areas with super service, smiles and good conversation throughout from the lovely staff and we thank them very much for their kindness. The wonderful beach was our main daytime residence and we were well looked after by the excellent Beach Man and the Beach Bar staff. The construction of a new toilet just below the Barbecue area and closer to the beach cabanas is a big asset. Regretfully again we were not able to enjoy the many physical and excellent activities offered by Tui because of our age and medical conditions but Boules and playing in the new Mini Golf area became daily and enjoyable events for me. The entertainment in the Lobby/Piano bar and the Clubhouse Bar,

We arrived in Antalya looking forward to a 10 day holiday. Initially we had a good time getting accustomed to the restaurants pool and bars and were pleased to find all areas of the hotel to be spotlessly clean including the disabled toilets which was of great importance to my wife. The disabled toilets were also plentiful which is very unusual to find in an all inclusive hotel. Special mention must go to the seafood restaurant Ocean where the food was of high quality and the staff were extremely pleasant and welcoming. The room was of a good size with a lovely big bed and a nice bathroom and also a great balcony where we enjoyed having a drink and reading. We stayed in the adult section and ate in the adult zones of the main Restaurant. On the whole this worked well though occasionally it became crowded and noisy in the main restaurant. Unfortunately after around d 8 days my wife became unwell and was rushed to the local private hospital by ambulance. The hospital building was state of the art and was also scrupulously clean and she has never been attended to as well in an NHS Hispital. She had endless scans chest X-rays and bloods taken whilst being seriously ill. She had faith in All the doctors treating her and I was able to stay with her all day and even stay overnight in a folding bed. It was like an upmarket hotel. Very quickly we realised we would miss our flight home and were unsure how long we would have to stay. At this time all the hotel staff especially reception guest relations the cleaning staff plus the Tui reps were unbelievably kind and helpful and this aided her recovery.I can't recommend them highly enough. Our cleaner used to come and make her a cup of tea and left a lovely note when she was discharged from hospital. We had to return to the hospital 2 days after discharge for a further test before she was declared fit to fly and in total had to stay a further week in The hotel before we could return home. The medical team from The insurers had to assess her suitability to fly and advised she would require a medical escort home. Despite her health difficulties at the time we would definitely return to Turkey. We could have been left with horrendous memories of the holiday but the kindness we were shown helped to counterbalance this.

This hotel is amazing!! Pros - everywhere is spotless - food in the buffet and a la cartes is amazing with a Great selection - vegetarian food had the best variety and very well labelled - UK plug sockets in rooms - towels can be picked up as and when needed - real cocktails made to order (no pre mix) - all the staff are very friendly and helpful. Special thanks to Murat at breakfast and serdar in the Italian. Also all the guys at the Boardwalk Bar! You made our evenings!! And the reception staff for all your help! - ping pong and pool in Hang out right next to evening entertainment so not far from the teens at night - live bands every night were fab and we loved the retro evening! Cons - none! Only thing we would say to improve is for buffet to finish a bit later than 9:30pm. And somewhere to get scoop ice cream at night. Also water volley ball as a day activity Thanks for a great Holiday Akra Sorgun - we will definitely be back!

We had lovely days there. Exceptionally good: the staff are genuinely very friendly, helpful and appreciative. Everything is super clean, fantastic, varied food, nothing is missing! Nice!!! The only shame is the consistently loud (drunk) British guests late in the evening and at night, when they chat loudly in the corridors and go noisily to their rooms. Friendly advice from the hotel to all guests would perhaps be helpful here.

Went for 10 days at my favourite hotel which we haven't been due to the lockdown restrictionsin uk after travelling from uk from 1am to catch the the flight at 6am we arrived at the hotel at 1500 the next day .. no welcome drinks no upgrade lreception staff with glasses cannpt remember his name was not that pleasant but did check us in fast. .some good changes noticed the thea coffee was bigger better ..they have a new cofee tea room upstairs with chocolates macaroons lovely design which we used daily and also lobby bar was much better decor . apart from one of the light fitting falling off only on one night which luckily did not injure another person in the lobby bar.. the weighing scale in the room was a nice touch to weight your suitcase or yourself ..as always the hotel was immaculate our room was thoroughly cleaned by gulsum the maid daily..we found some ants in the room once which was quickly sorted by the hotel when we rang reception .. the room need functional lighting..could not see ..no shaving mirror in adult standard room i struggled to put my lenses on ..lots of accent amd ambient lighting though .. grounds very well looked after.. food was incredible 3 free a lacarte to choose from could not cancel the a la carte via the tui blue app we spoke to guest relations who was able to book for us .. we went to the ocean .olive and our favourite safran so much variety at dinner time.. food at lunch time food could be slightly better but saying that breakfast so much variety dinner incredibly buffet restaurant amazing sweet or pudding cannot fault at all plenty of choices..I was able to access lactose free milk for breakfast and the ladies or waitress were wonderful ...we requested some medication for cold flu symptoms reception contacted the pharmacy and medication was delivered by pharmacy to the reception which was incredibly effective. The staff is what makes us go back again and again .. the apprentice Feyzi or student who was polite pleasant professional at dinner time fa took the time to speak to us was very attentive professional and wonderful.. please give him some credit for this.. the wonderful lady who provided us with great health advice at the spa zulfite an absolute gem and maxl great downtown earth guy ..used spa 160 pounds for 2 people had a body massage from the ladies from bali ..was not worth the money. Felt rushed need more offers at spa which is seperate from hotel .The food was exceptional ..we went to the free a la carte olive safran ocean which was excellent . The only criticism this year is that the pool was not heated i could not enjoy the jaccuzzi and i cannot swim i was looking forward to it ..partner could not get in the pool at all was so cold very disappointing most people sat by the pool rather than enjoying it ..heat the pool specially for elderly clients a freezing pool is not great..other hotel heat the jacuzzi..cummon Akra you can do better than this you're