Guest User
January 31, 2023
Pros: the hotel is in a beautiful location, peaceful, surrounded by beautiful greenery. The size of the site is large, allowing kids to have space to play and not constantly bump into each other. Cons: The food selection is very limited and bland. The salads are tasteless with barely any dressing. The selection of hot foods is also very limited (chewy pork, anyone?) which is tough when you have picky kids. The family rooms are located on the 3rd floor walk-up, unless you get a cottage. The doors are heavy and very difficult to open, it’s something to do either with the locks or the doors themselves. There doesn’t seem to be enough staff around for the size of the location. Some things like hair dryers or water kettle are missing from the rooms, and getting them can take a long time. Also, I saw a person smoking in the inside bar (which is no longer allowed by Armenia’s laws). I complained about it only to be told by the staff member at the bar that it was ok, which it’s not (since the hotel can be fined for it). Generally, a less than average experience. If not for the beautiful location, definitely NOT a good value for money.