Hotel Bezdez Stare Splavy

We traveled for a school in nature camp with 4th and 5th graders. The rooms had exposed brick and holes in the wall. There was a sign that said the building was under construction. The worst of it all was interacting with the lady in the buffet. She was rude to the children, when the buffet was busy with three different Large groups she dropped a mug on accident and it broke and she got very angry and stomped off and just left the broken mug on the floor and ignored it the entire breakfast until one customer cleaned it up. She told the students that they were not allowed to eat the eggs in the buffet as they were for a different group, which was a lie because we paid for that option. She wouldn’t provide one dollop of tartar sauce to me, only kecup. She lied and said they don’t have any… how cheap. She made one boy cry as she was yelling at him because she found a sugar packet on the floor, blamed him, told him it was expensive so don’t use them, then berated him for a couple of napkins left on a different table that were not his. Another student found hair in His food. The buffet lady would ignore requests when we needed bowls, spoons, cups, etc… even to the adults, she would ignore us and walk by us when we wanted to ask her for basic service. I have never experienced such cheap minded people in the service industry. The food itself was very poor quality too. Just a plain awful experience and if you have kids or self respect I would stay very far from this hotel. Such negative minded people .. shocking experience .. I felt like a time traveled back to communism in its worst days..