HORRIBLE! DO NOT STAY! I recently stayed at the Tideline Hotel, and it was an extremely disappointing experience. The room I was assigned had two locked doors through which I could hear my neighbors speaking all night, making it impossible to sleep. In the morning, the housekeeping team was incredibly noisy while cleaning the adjacent room, with constant banging on the doors and trash rustling. Light seeped through both doors, further disrupting my sleep. Despite informing the Concierge team about these issues, nothing was done until we complained again. We were eventually moved to another room without any doors, but this room had its own problems. The safe did not shut properly, the phone was non-functional, and the air conditioning unit made a loud banging noise every time it turned on and off. I tried to speak with a manager multiple times, but was always told they were not on-site. Since checking out, I've called the hotel multiple times over the past four days, and each time I'm told the manager is busy and will get back to me – which has not happened. The front desk team offered to reimburse me for taxes and resort fees, but this has not been processed. Additionally, the staff suggested we spend our entire Saturday checking different rooms, which was unprofessional and wasted a whole day of our trip. Overall, this stay was far below the standards expected from a reputable hotel. The lack of communication and resolution from the management was unacceptable. I am seeking a full refund for my stay and will be disputing the charge with my credit card company if this is not resolved promptly.