Verified traveler
March 11, 2024
The pictures in the reviews are highly misleading; while the front desk is welcoming and the lobby scenery is amazing, the actual room does not live up to expectations set by the online images, especially considering I booked a premium king bed. The room is very small, the WiFi is poor, and the TV operates slowly with strange issues. Additionally, the lights turn on randomly without any interaction with the switch. I only chose this place based on reviews but wouldn't personally return. I'll leave this for them tech heads in Silicon Valley. The only positive is the free parking, but overall, I'd rate it two stars solely for the front desk service. I even had to check out early due to the unwelcoming atmosphere at the restaurant downstairs, which felt discriminatory. Regardless, as a paying customer, I expect fair treatment like everyone else that stays here. I will not be back.