Guest User
June 3, 2024
From the moment we arrived, all the staff were very friendly and welcoming. Our Tui Rep Diane, was very informative at the welcome meeting and subsequently very helpful, enthusiastic and friendly, always happy to answer any questions. From our chamber maid Anna-Marie who kept our room very clean, to Alina bar staff and Alijia lobby bar waitress, who were very good, all staff were extremely friendly. Entertainment, the young man on the electric violin who played in the lobby bar was excellent very talented, it would have been nice to have known his name. Also the Balalika guitarist was also very good, again no name was shown on the notice board. In the ballroom, we had an Elvis impressionist who was excellent and very professional, likewise Svitlana, has an excellent voice and did encourage the audience, apart from that we found the entertainment sadly lacking for a 4.5 star hotel. May we suggest that there is a board with photographs and names of the entertainment team put up so we as guests know who they are. Also the hotel is a little dated now and we felt that a light on the balcony would be a good addition.