Pullman Properties in Paris

The room is bigger and more comfortable than imagined and the room is bright enough. Appreciate that they provide free bottle of water every day. The location is convenient, around 10mins walk to metro station. But the housekeeping tried to open our door and enter our room without knocking the door at 9am in the morning. The housekeeping lady didn’t say a word or apologise when she discovered we are still inside the room. We have complained this to the front desk but they only told us the lady should mixed up with other room without any apologies.

Fantastic Hotel and very close to CDG airport. Definitely a top choice if you’re looking to stay close to the airport and arrive in time for your flight. Warm , polite staff and great customer service.

This so-called five-star hotel may enjoy a prime location next to the Eiffel Tower, but the reality is deeply disappointing for the price they charge. The central issue, and one that ruins the entire stay, is the ancient air-conditioning system. It can only produce either heating or cooling—not both—and the creaky controls offer no real control at all. We stayed in late September when the afternoons were still hot and sunny, and the room became unbearable. Opening the window wasn’t an option either, since it just brought in street noise and light, making rest impossible. When I complained, the staff first tried to mislead me by saying they would send a technician to “fix” it, as if this were a problem isolated to my room. Of course, they knew full well this is a general, long-standing issue built into the system. Instead of any actual solution, they then attempted to placate me with complimentary coffee and champagne—which I pointedly returned. Reading other reviews confirmed I was not alone. Many guests describe the exact same problem, and management appears content to ignore it. For a hotel that charges luxury rates and claims five-star status, the lack of a modern climate system is unacceptable and feels like outright negligence. My advice: avoid this hotel entirely in spring or autumn when temperatures fluctuate. If comfort matters at all to you, spend your money elsewhere—this place is only trading on its view of the Eiffel Tower, nothing more.

The people were fantastic! Very helpful and accommodating and deserve good tips. The location is nice, not that close to EiffelTower but close to park and restaurant choices. You need to learn the metro and bus system in order to visit Paris or if you have a family just Uber. Two big issues: the indoor pool water is cold and my 11 year old refuses to swim in it. A pool was a huge selling point and ended being unusable. The place caters to families, and a 24 hour payable washer and dryer would be very useful on the premises. Otherwise, the beds are very comfortable and I definitely recommend staying there as a couple or with family.

Convenient location for business trips to La Defence area of Paris. Good breakfast and good facilities in room - apart from the lack of coffee creamer / milk. Not a great location for tourists unless you are looking to go shopping. During nighttime there are a few restaurants within walking distance in Courbevoie. The metro is a short walk of around 500m to the square and taxis can always be found at “the thumb” statue nearby.