Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 23, 2026|Panoramic Queen Room
Guest UserThe room was spacious and the bed was very comfortable. It's close to the airport, so you can sometimes hear planes, but the hotel staff were incredibly friendly and helpful, even allowing for a late check-out. They also gave us a small gift when we left. The restaurant staff were also excellent. Overall, a great stay.
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Price per night from:PLN 192
Posted on Apr 7, 2026
STVN
Room was clean and has a freshly cleaned smell. Always a good sign when hotels are clean. Reception staff was exceptionally friendly and helpful. She upgraded our room. The downside of the room is that some plug sockets didn’t work. There’s only a total of 3 sockets in the room. Location of the hotel is excellent. Very near the subway station and walking distance to Nanchan Street area where there’s a lot of shops. If you’re staying here, remember to come out and see the Nanchan Temple at night. The lights make the temple look magical. Best timing to see it in the evening.
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Price per night from:PLN 96
Posted on Sep 3, 2026|1 King Standard
MianbaofaI booked a king-size room; it was very spacious but had minimal, simple decor. The duvet felt smooth and comfortable, unlike those in other hotels that make you sweat or feel rough from repeated washing. The bed was firm and springy, which my child loved bouncing on. The canteen offered a limited variety of dishes, and the breakfast was pretty much the same both days. There's no delivery robot, so you have to go up and down yourself. The hotel is on a high floor, so waiting for the elevator can take a while. A big plus is the free parking, although spots on P2 can be tight. The location is central, making travel times to various attractions similar, but driving takes at least 20 minutes. There's a MixC mall right next to the hotel, which is convenient for dining.
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Price per night from:PLN 204
Posted on Sep 3, 2026|Superior Double Room
Datouxiaomeng
I chose this hotel after reading many positive reviews on Ctrip, particularly highlighting Manager Xu Yuan's excellent service. I was fortunate enough to have Xu Yuan assist me with my check-in that evening, and indeed, his service was exceptional. From check-in to guest communication, everything was seamless. He thoroughly explained the member benefits, breakfast times, and what facilities were on each floor. I had booked two rooms, and since I was arriving late, I was concerned they might not be on the same floor. However, Xu Yuan mentioned that as soon as he saw my booking, he immediately reserved two rooms on the same floor for me – truly thoughtful service! His attentive service began even before I arrived at the hotel. The rooms were spotless, and the soundproofing was good. The high-definition TV allowed for screen casting, the shower pressure was strong, the bathroom had a wet/dry separation, and the hairdryer was powerful. The facilities were well-maintained, and the overall environment was pleasant. The hotel's proximity to Plaza 66 is also very convenient. Thumbs up to Xu Yuan's service! Five-star review!
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Price per night from:PLN 211
Posted on Nov 24, 2024|Queen Room1
Guest UserAll the hotel staff were incredibly warm and welcoming. The front desk service was attentive and highly efficient, and the housekeeping staff were also very friendly. The room rate was very affordable, offering excellent value for money. Our room was cozy, spacious, clean, and tidy. Breakfast was varied and plentiful, and parking was free. I was very satisfied with my stay! The lobby also thoughtfully provided complimentary coffee and herbal tea.
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Price per night from:PLN 119
Posted on May 4, 2026
Guest UserRoom: Exceeded expectations. Firstly, the Suzhou garden-style exterior appealed to me, and secondly, the room was incredibly comfortable. The mattress and pillows were very comfortable. I want to stay longer.
Environment: Located next to the Grand Canal Park, waking up to birdsong and enjoying the morning breeze was incredibly pleasant. The location is fairly central in Wuxi, making it convenient to get around. I initially thought it might be noisy, but it was very quiet.
Cleanliness: The bathroom and bedding were very clean. I usually bring my own sheets when traveling, but I forgot this time. However, sleeping directly on the bed was very comfortable and not itchy at all. The room also had a subtle fragrance.
Breakfast: I ordered breakfast to be delivered upstairs. Sitting on the balcony overlooking the Grand Canal and listening to the birdsong was truly relaxing. It completely eliminated the frustration of the previous day's walking around the scenic spots and the crowds. The service was also excellent; the auntie spoke Mandarin with a slight local accent, which was very friendly.
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Price per night from:PLN 131
Posted on Mar 30, 2024
Cha❤️❤️❤️❤️
I recently had the pleasure of staying at and I must say it was a delightful experience. The hotel staff was exceptionally kind, reliable, and accommodating. They went out of their way to assist me, even after I had checked out. Their level of service and responsiveness truly exceeded my expectations.
One of the key highlights for me was the hotel's cleanliness. As a parent with a crawling baby, cleanliness is of utmost importance, and I was impressed by how well-maintained and spotless the hotel was. The rooms were tidy, and the hotel provided all the necessary amenities, including clean towels, hair dryers, toothpaste, and soap.
I particularly loved the fact that our room had a balcony. It was a perfect spot to unwind in the evenings. I appreciated the option to close the curtains and enjoy the balcony while our daughter slept peacefully inside.
The hotel's location was convenient, with two nearby stations providing easy access to Shanghai. The staff even provided helpful directions and recommendations, such as the address of a nearby supermarket when we needed to buy supplies.
Despite being a smaller hotel, the quality of service surpassed my expectations. The staff's ability to communicate in English was a definite advantage for us as foreigners, making our stay even more comfortable.
In terms of dining, the food at the hotel was satisfactory, offering a regular Chinese menu. I particularly enjoyed their noodles, and the friendly service with a smile made the dining experience even more enjoyable.
Overall, I had a fantastic stay at. The combination of excellent service, cleanliness, and helpful staff made it a memorable experience. I highly recommend this hotel to anyone looking for a comfortable, reliable, and friendly place to stay.
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Price per night from:PLN 116
Posted on Apr 11, 2024|Boutique Room - City-View (Double Bed)
MochizbunnyzCleanliness:
Decent. The floor still felt a little dusty and dirty. The bed sheet has afew strands of hair. Otherwise, the room is relatively clean
Location:
It’s is two metro stops from the Wuxi railway station and a few stops from afew famous places in Wuxi. The location is great. However, if you are carrying a large luggage, do not follow blindly the map app. Exit 14 from 三阳广场 (Sanyang plaza) metro is the closest. However, there will be a flight of stairs to climb if the escalator is not working. However, it is only 1/3 of the flight of stairs to climb compared to exit 19B. If you do not want to climb stairs, I recommend going through exit 20A and come out of Suning Plaza Mall and cross diagonally to 锡上MoMo mall where the hotel is. The escalator at exit 20A is usually working.
Service:
We arrived earlier than the check in timing. Our original room wasn’t ready so they upgraded us to the one on a higher level from level 24 to 54. They kindly told us where the amenities are. They even helped to bring our luggage from our room to their office to help us store as we were going to visit another street during the checkout time before coming back.
Amenities:
The bed was too hard and the pillow is too soft, making it difficult for both of us to sleep. The TV was quite big and there is vip subscription for some Chinese streaming apps which allows my friend to watch her favourite drama series. There is a washing machine which has a dryer function that allows us to wash and dry our clothes within a day. The room is a smart room however it takes a while to get used to the control. Once you are used to it, it makes things more convenient.
Overall, I generally enjoyed my stay with my friend even though it was only for a night. If the bed and cleanliness could be improved, I think it would be perfect.
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Price per night from:PLN 111
Posted on Apr 21, 2026
X9393
This is my second time staying at the Wuxi Grand Hotel. It's an older hotel with older facilities, but the transportation is convenient and the price is affordable. Dining options are also good. Overall, I still think it's a good place to stay. I have a suggestion for the hotel, especially now that more elderly travelers are staying in hotels. For their safety, I recommend adding rooms with walk-in showers. Currently, showering in a bathtub with an overhead shower is not safe for seniors; it's difficult for them to step in and out, the tub and floor can be slippery, and there are no grab bars. This really needs improvement. Once that's addressed, I'll definitely come back to the Wuxi Grand Hotel.
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Price per night from:PLN 157
Posted on Jun 1, 2025
Guest User
I always choose to stay here whenever I'm in Wuxi, and it's consistently a fantastic experience. The front desk service is excellent and attentive, the rooms are spotlessly clean, and the facilities are well-equipped. This is my absolute go-to for accommodation in Wuxi! Highly recommend!
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Price per night from:PLN 55