Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 17, 2026|Private Loft With Whirlpool
imjennywThe staff here are all very friendly and extremely enthusiastic. We especially appreciate Rach's proactive and friendly service.
Although the lobby is a bit far from the rooms and we had to call the front desk every time we went out or came back, the shuttle service arrived very quickly and never delayed us. Even when we returned late, there were always staff members on standby to drive us back to our room immediately.
The hotel provides shuttle services to and from the Old Town and Central Festival. It would be even better if we could take the shuttle to the Old Town and then be picked up from Central Festival on the return trip.
The room was spacious, clean, and the air conditioning was excellent, though the water pressure was a bit weak.
The hotel environment is quiet and peaceful, making it a perfect place to relax. I would definitely want to stay at this hotel again!
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Price per night from:£124
Posted on Sep 9, 2026|Superior Room
Guest UserThis hotel was an exceptional choice, and I am extremely pleased with my decision to stay here. From the moment I arrived, the staff were welcoming, professional, and attentive throughout my stay. The location was also excellent, with convenient access to shops, massage parlours, restaurants, and other local amenities.
The cleanliness of the hotel was impressive, with my room being thoroughly maintained and cleaned every day. I was particularly touched by the thoughtful birthday gesture during my stay. As I was celebrating my 30th birthday, the staff kindly surprised me by singing “Happy Birthday” and presenting me with a cake. It was such a lovely and memorable experience.
I genuinely miss this place and left feeling extremely happy and satisfied with my choice of hotel. The wonderful hospitality and attention to detail made my stay even more special.
I would highly recommend Chanalai Hillside to anyone looking for a comfortable, clean, conveniently located hotel with excellent service. You certainly won’t regret booking your stay here! 🥹🫶🏾💯
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Price per night from:£30
Guest User
A great hotel for a family vacation. It’s surrounded by beautiful nature, in a safe area with little traffic and no pushy street vendors. The hotel is located within the Laguna complex, which offers a free shuttle service. The only store within walking distance is the modest Top’s, but you can drive to a 7-Eleven. You can get to the beach by boat, but around 8–9 a.m. and in the evening, the boat will be packed with families with children and strollers. You can also walk there; taking it easy, it takes about 8–10 minutes, though part of the way is in the heat. There are plenty of private sun loungers at the beach. However, the front row closest to the sea is taken from early morning. The rooms feature a kitchen, a small living area, and two air conditioners. They come with dishes and cutlery. Housekeeping is provided every other day. The trash disposal system is interesting—it’s done through a special “locker,” so the staff doesn’t need to come into your room to take out the trash. It’s a great system. The hotel’s clientele consists mainly of families with small children and older couples. My family liked the hotel; we’d definitely come back again!
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Price per night from:£92
Posted on Aug 28, 2026|Studio With Pool View
ZuobiFRANKThere are so many hotels and beaches in Phuket, and island transportation isn't very convenient. If you're not planning on island hopping, choosing a beach pretty much determines where you'll spend your time.
Pros:
1. The hotel is located in Kamala, which is relatively less crowded. It has multiple pools and offers great value for money, making it ideal for families who want to relax at the hotel.
2. The hotel breakfast is extensive and holds its own against even Le Méridien and Holiday Inn, where we stayed later.
3. While there aren't many businesses around, there are still 7-Elevens, massage places, and good restaurants. Plus, prices are cheaper compared to other popular beaches.
4. The room decor is simple but highly practical, with a sink and microwave. I even thought about buying seafood to cook ourselves, haha.
Cons:
1. The beach has relatively strong waves. It's fine for digging in the sand or sunbathing with a quick dip, but swimming or paddleboarding in the sea during the rainy season could be dangerous.
Summary: This was a hotel I booked on a whim, and it ended up being my favorite. I'd definitely come back if I have the chance. Oh, by the way, there's a coffee shop next to the hotel called Sync. It's expensive and not good, and there were foreigners inside trying to exchange money with me – watch out for scammers.
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Price per night from:£102
Posted on Aug 9, 2026|Deluxe Room
Manbahaoxiangyu
I stayed here ten years ago. Perhaps due to some Chinese superstitions, there weren't many Chinese guests, and breakfast was primarily Western-style. Of course, the room facilities can't compare to newly opened hotels in China, given that this is an established resort. Aside from that, the resort ambiance was fantastic. On the day we checked in, which was my child's birthday, they thoughtfully sent a birthday cake while we were out – a nice little surprise.
The hotel is situated in a quiet yet central location in Patong. The pool is huge, offering expansive views directly facing the sea. On clear days, you can watch the sunset from the pool. It's separated from the beach by just a small road, making it very convenient for beach activities or simply relaxing. We stayed in a swim-up room for two nights, which felt more like a private pool. However, with kids, we preferred the main pool, mainly for the better views. We basically spent our days by the pool and evenings at the beach. There's a good massage place and restaurant right by the hotel's main entrance. They're next to each other, and the restaurant, belonging to the neighboring hotel, has a trendy, Instagrammable vibe and is popular with many foreigners. If the hotel breakfast isn't to your liking, you can have brunch there; we ate there several times and also had massages for a few days straight. This trip, we stayed in both Karon and Patong, but next time, I'd only choose Patong – it's much more convenient for going out and exploring.
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Price per night from:£75
Posted on Aug 20, 2026|King Room With Lagoon View
달리는기관차This hotel boasts a fantastic pool, beautiful beachfront, and well-maintained landscaping. It's a great place for families with kids, and the service is excellent. We arrived early on the first day, but our room wasn't ready, which wasted some time. However, the hotel staff compensated for this by allowing us to use the club lounge until our checkout day, which made up for the initial inconvenience.
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Price per night from:£150
Posted on Aug 1, 2026|Pool Suite East Oceanfront
CaizhaoyuanThe service was incredibly warm and welcoming, and having the 'rabbit car' (shuttle service) was a great help for getting around. We received a complimentary welcome fruit basket on our first day, which was a lovely touch. The hotel also boasts a private beach that remains peaceful and private even during peak season. We'd definitely come back again. The only minor drawback was that the Italian risotto I had was a bit undercooked, quite al dente.
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Price per night from:£283
Posted on Aug 27, 2026|Deluxe Room With Pool View
Carlos ALL.Very pleasant hotel right by the beach with beautiful infinity pools. The beach is nice, but there are a lot of stones and loose corals when you enter the water, so you need to be careful. The room is good, but the air conditioning blows directly onto the bed, and you can't adjust the temperature of the outgoing air, which is approximately 10-15 degrees Celsius. The air conditioning turns off once the set temperature on the thermostat is reached.
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Price per night from:£60
Posted on Apr 16, 2026
Guest User
Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing.
Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.
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Price per night from:£41
Posted on Feb 4, 2026
JacquesChen
Overall, I had a pleasant stay at Sunset Beach Resort. The facilities are a bit dated, but they are well maintained, which I truly appreciate. You can tell the resort takes good care of what it has.
The location is generally fine, though the beach directly in front of the resort isn’t the best. Patong Beach is about a 300+ meter walk away, which is manageable, just something to note for guests who expect a beachfront swimming spot.
The only part that slightly affected our experience was the shuttle service — not a big issue, but a memorable one. On 1 February, around 5:30 PM, we informed the front desk that we needed the 6:30 PM shuttle to Bangla Street. We even confirmed it twice and were told to sit and wait, as the staff would notify us when the shuttle arrived. We made sure they knew exactly where we were waiting.
By 7:00 PM, after no update, we went back to the front desk only to be told that the shuttle had already left. The staff apologized and admitted she had overlooked us, and arranged the next shuttle.
Nothing serious — just an unexpected extra 30 minutes of “resort relaxation time” we hadn’t planned for. 😊
Still, aside from this hiccup, the stay was comfortable, and with a bit more attention to shuttle coordination, the experience would be even better.
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Price per night from:£40