Riu Palace Mexico - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

Riu Palace Mexico - All Inclusive

Health Protected
#14 of Premium Hotels in Playa del Carmen
Avda. Xaman-Ha, Manzana 3 Lote 4, Condominio Playacar, Playa del Carmen, Quintana Roo 77710, Mexico
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With a stay at Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be a 2-minute drive from Playacar Golf Club and 10 minutes from Xplor Theme Park. This upscale property is 1.8 mi (3 km) from Playa del Carmen Main Beach and 5 mi (8 km) from Xcaret Eco Theme Park.Show More
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hotel overview picture
4.3/5Very Good·Cleanliness: 4.3
All 100 Reviews
Amenities
Outdoor Swimming PoolSnorkelingSpaMassage RoomFitness RoomParkingFreeBarNightclubTennis CourtRestaurant
All Amenities
Surroundings
Airport: Cozumel International Airport
(38.2 km)
Landmarks: FlyBoard Playacar
(120m)
Landmarks: BAOBAB DECO BOUTIQUE
(390m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Suite With Hot Tub

Suite With Hot Tub

1 Queen bed
Non-smoking
Air Conditioning
Electric Fan
Private Toilet
Wardrobe
Room Details
Check Availability
Superior Junior Suite
5

Superior Junior Suite

1 Queen bed or 2 Double bed
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
Check Availability
Junior Suite
6

Junior Suite

1 Queen bed or 2 Double bed
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
Check Availability
Suite
4

Suite

Has window
Non-smoking
Air Conditioning
Minibar
Electric Fan
Private Toilet
Room Details
Check Availability

Guest Reviews(100)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.3
  • Amenities4.3
  • Location4.3
  • Service4.3
Timothy Karl
March 3, 2024
Very good food! Especially liked the guacamole restaurant! Steak and shrimp and steak and lobster yummy.
Hilda Del Carmen
March 1, 2024
Hotel was clean and staff are wonderful! The room is outdated but clean. There are activities thru out the entire day.
Conception
February 27, 2024
I loved the big clean beach area, lots of seating. But the pool was inconvenient as people were saving loungers. They were empty for hours, I think there should be rules enforced about that.
Jennifer
February 27, 2024
I liked how it was spread out and lots of beach front property but it wasn’t overwhelming and overcrowded.
Kurt
February 24, 2024
We had such an amazing time! Alberto the entertainer and dance coach made our vacation so much more enjoyable than we expected. We loved the opportunity to have lobster every night and the Gala buffet with all you can eat lobster, king crab legs and caviar! The only critique we can think of is the coffee served from the barista in the lobby was different every day. One day it was too sweet the next day was not sweet at all. We ordered the same thing every day. Overall, we enjoyed our stay at the RIU Palace Mexico!
Nicole Tanya
February 19, 2024
My husband and I stayed at the Riu Palace Mexico for a 6 night getaway in February 2024. The front staff were very welcoming and professional upon our arrival. Our only issue was that our room wasn’t ready until 4PM despite checkin being at 3PM. The property is gorgeous and the landscaping is extremely well kept. The beach was absolutely stunning. The beach was cleaned every morning and the water is a beautiful blue. There were an abundance of loungers available (if you got there early) and delicious drinks being served throughout the day. The resort was thoroughly cleaned daily. Our room was very clean. We did have an issue with our keys not working one day but staff handled it promptly. The food was mediocre. You could always find something to eat but if you’re used to fine dining then you won’t be impressed. The Mexican food was the best and taco bars did not disappoint. I would recommend this spot if you’re looking for a great beach, kind people, and a clean space!
Matthew
February 14, 2024
This was one of the worst vacation experiences of my life. The room was dirty, small, never cleaned. Our balcony was directly next to a large septic tank that had a horrendous odor. So did many other rooms. The food was disgusting. Not a selection at all. Room service had five things to choose from and they were awful. There was very little entertainment. The only positive about this place was that the staff was super friendly. Definitely stay someplace else.
Steve
February 13, 2024
Liked the fact that there were 4 other RIU properties within walking distance. Was fun to visit the other properties to see what they were like and compare. Did not like the fact that our room was "down-graded" when we arrived and we did not have the view that we expected.
Pedro
February 8, 2024
Property was beautiful. What I liked most was the friendly staff. The corridors can use a fresh coat of paint but overall I really liked the hotel and the surrounding area.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.3/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 4
With a stay at Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar), you'll be a 2-minute drive from Playacar Golf Club and 10 minutes from Xplor Theme Park. This upscale property is 1.8 mi (3 km) from Playa del Carmen Main Beach and 5 mi (8 km) from Xcaret Eco Theme Park.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Julian, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Featured amenities include limo/town car service, a computer station, and express check-in. Free self parking is available onsite.

Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Riu Palace Mexico - All Inclusive?

Prices at Riu Palace Mexico - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Riu Palace Mexico - All Inclusive?

The closest airport is Cozumel International Airport. It is 38.2 km from the hotel and approximately a 102minutes journey by taxi.

What are the check-in and check-out times at Riu Palace Mexico - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Riu Palace Mexico - All Inclusive provide airport transfer services?

No, the Riu Palace Mexico - All Inclusive doesn't provide airport transfer services.

What amenities and services does Riu Palace Mexico - All Inclusive have?

Riu Palace Mexico - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Snorkeling, Spa.

Does Riu Palace Mexico - All Inclusive have a swimming pool?

Yes, Riu Palace Mexico - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does Riu Palace Mexico - All Inclusive have fitness amenities?

Yes, Riu Palace Mexico - All Inclusive has fitness amenities.

Does Riu Palace Mexico - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Riu Palace Mexico - All Inclusive have non-smoking rooms?

Yes, Riu Palace Mexico - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Riu Palace Mexico - All Inclusive provide breakfast?

Yes, Riu Palace Mexico - All Inclusive provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport38.24KM
Average Price FromAUD471
Hotel Star Rating5