The Carmen Hotel - Ocean Front
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Playa del Carmen

The Carmen Hotel - Ocean Front

Health ProtectedRenovated in 2023
Calle 8 Nte 876, Centro, 77710 Playa del, Playa del Carmen, Quintana Roo 77710, Mexico
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When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This luxury hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.Show More
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hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 103 Reviews
Amenities
Outdoor Swimming PoolBarRestaurantLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Cozumel International Airport
(35.2 km)
Landmarks: Museo Frida Kahlo Riviera Maya
(<100m)
Landmarks: Zenzi Beach
(140m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Sunrise Suite
12

Sunrise Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
Check Availability
Captain's Suite
5

Captain's Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
Check Availability
Coral Suite
10

Coral Suite

2 Queen bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
Check Availability
Owner´s Suite
15

Owner´s Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
Check Availability
Reef Suite Partial Ocean View
10

Reef Suite Partial Ocean View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Electric Fan
Room Details
Check Availability
Reef Suite City View
7

Reef Suite City View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Room Details
Check Availability
Ocean Grand Suite
11

Ocean Grand Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Electric Fan
Towel
Room Details
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Guest Reviews(103)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Mike and Lea Klatt
June 12, 2023
This AWESOME hotel is so much better than 4 stars! The love of my life and I were greeted by the most wonderful check in host! Her name is Lupita! She was so sweet and kind and made checkin the most pleasant ever! Words alone cannot even describe our room! EVERYTHING was PERFECT! We were looking for a beachfront property with also a nice pool and the rooftop pool and restaurant here also deserves 6 stars! If you are a couple you are wasting your time by staying anywhere else but here in Playa Del Carmen!
ShahMitesh
December 11, 2023
Great
Lana
February 29, 2024
This property is central to the downtown core area, however, it’s not as clean as the photos online. There’s no parking available so it makes it difficult to get to the hotel when the streets are closed and then you have to pay to park nearby for $250 pesos a day. The free breakfast is unclear. We got different information from two different waiters. The first day my breakfast order took 45 mins and was wrong and cold. There’s no happy hour that we saw and definitely no mezcal tasting as advertised. Also, be prepared to pay $19.99 usd per person per night for these “extra” services that are not worth it. I’m not sure we would return. The beach out front is also very tiny and not worth it.
Nicole
February 26, 2024
The hotel is gorgeous and the staff very accessible and kind. There is a club on top of the hotel that can be fun, but you can hear the music in the rooms and it’s non stop EDM. If that’s your thing, this place is perfect. It’s right on the ocean and right off the main tourist *****. Close walk to the bus station and taxi area.
Bryan Douglas
February 26, 2024
The Carmen was an excellent choice for us. Nice little beach club, lots of great dining options nearby, super friendly and helpful staff. Not a quiet area for those thst want that but we enjoy music snd didnt mind it. Great breakfasts! We would love to come back! Thanks Carmen Hotel!
Stephen Thomas
February 24, 2024
Loved the location and the service was awesome. Every morning a healthy breakfast ocean view starts the day out right. The room had a amazing view with a pool on top of the roof overlooking ocean. I differently would stay there again. Our stay 7 nights. Thank you 👍 jk and sk
Paul
February 19, 2024
I enjoyed the stay in the Carmen Hotel very much. I'll recomend it to my freind. Best regards paul ziltener
Jessica
February 19, 2024
We booked the partial view room and it was just as the photos showed on their website! It exceeded all of our expectations! The staff were so sweet, helpful and accommodating. The room was clean and spacious and the view was gorgeous! We would sit out on the balcony every morning and night listening to the waves! Would highly recommend staying here if you get the chance!!!
Verified traveler
February 18, 2024
Extremely attentive and helpful staff. Courtesy, comfort were key. The property is conveniently located to beach & 5th Ave.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children 16 year old and over are permitted to stay in some room types at this hotel

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2016
  • Renovated: 2023
  • Number of Rooms: 37
When you stay at The Carmen Hotel - Ocean Front in Playa del Carmen, you'll be on the beach, within a 15-minute walk of Playa del Carmen Main Beach and Quinta Avenida. This luxury hotel is 0.8 mi (1.2 km) from Playa del Carmen Maritime Terminal and 5.2 mi (8.4 km) from Xplor Theme Park.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

You can enjoy a meal at the restaurant serving the guests of The Carmen Hotel - Ocean Front, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Stay in one of 37 guestrooms featuring LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes.

Services & Amenities

Outdoor Swimming Pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Carmen Hotel - Ocean Front?

Prices at The Carmen Hotel - Ocean Front are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Carmen Hotel - Ocean Front?

The closest airport is Cozumel International Airport. It is 35.2 km from the hotel and approximately a 98minutes journey by taxi.

What are the check-in and check-out times at The Carmen Hotel - Ocean Front?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Carmen Hotel - Ocean Front provide airport transfer services?

No, the The Carmen Hotel - Ocean Front doesn't provide airport transfer services.

What amenities and services does The Carmen Hotel - Ocean Front have?

The Carmen Hotel - Ocean Front has the following amenities and services: Outdoor Swimming Pool, Bar, Restaurant.

Does The Carmen Hotel - Ocean Front have a swimming pool?

Yes, The Carmen Hotel - Ocean Front has a pool. Pool type: Outdoor Swimming Pool.

Does The Carmen Hotel - Ocean Front have fitness amenities?

No, The Carmen Hotel - Ocean Front doesn't have fitness amenities.

Does The Carmen Hotel - Ocean Front provide Wi-Fi?

Please view the amenity list on the hotel page.

Does The Carmen Hotel - Ocean Front have non-smoking rooms?

Yes, The Carmen Hotel - Ocean Front has non-smoking rooms. Please view the hotel listing for details.

Does The Carmen Hotel - Ocean Front provide breakfast?

Yes, The Carmen Hotel - Ocean Front provides breakfast.

About This Property

Nearest AirportCozumel International Airport
Distance to Airport35.24KM
Average Price FromJPY86570
Hotel Star Rating4