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So Cool Hostel Porto
3.9/525 Reviews

So Cool Hostel Porto

Cedofeita|0.13km from Praça de Pedro Nunes
The treatment I received at this hostel was despicable, unreasonable and hostile. My flight was delayed for 5 hours and whilst in airport I received a very encouraging email from 'so cool' explaining reception closes at 9pm and if I haven't checked in by then I would have to wait to the morning. Having found somewhere else to stay for that night, I turned up at this hostel the next morning, the rigid lady at reception simply wasn't interested or concerned in the least of my predicament and informed me I was a ”no show” and my room was gone for the whole 3 nights I'd booked. I asked for a partial refund for the further 2 nights as I was now having to find somewhere else to stay and would have to pay top price, she was not interested to know this and told me there would be no refund and no room. Whilst I understand policies are policies I think a bit of allowance for unforeseen circumstances wouldn't go amiss. I had no control of my flight being delayed and had I not received the welcome text reminding me of reception opening hours I would have thought twice about contacting them, their communication was confusing and had mixed messages. More unforgivably is the attitude of the manager even when she knew I had nowhere to go and would need the partial refund to secure alternative accomodation, she was not losing any money and had sold my bed twice. I have used *********** for years to book hostels and I have never received such harsh heartless treatment. Whilst I get business is business, there's more to life than a computer database and rigid rules that don't allow for unforeseen circumstances. The rigid lady tried to tell me it was *********** who cancelled me but this was just a lie,. Thankfully the 'hostel Rosalina' saved my bacon and were a fantastic contrast to ”so cool's awful treatment. The receptionist was wonderful and helpful and her friendliness reassured me Porto was not full of heartless money grabbing robots. Avoid this hostel if you're not going to be there for 9pm or you have any chance of a flight delay. .

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Top rated hotels in Porto

Searching for hotels near Praça de Pedro Nunes? Compare room rates and reviews to find your ideal stay.
Boavista Guest House
4.3/544 Reviews
Just returned from a 2 day stay here after visiting Porto for the Champions League Final. This is a small, friendly guesthouse only a short walk from the direct Metro line to the airport and about 20 minutes walk to the City Centre We stayed in a twin room on the 2nd floor. The room and bathroom were quite small but modern and perfectly clean and comfortable. Breakfast was continental and served in a pleasant dining room or on the small outdoor terrace. I would’ve liked perhaps a little more choice at breakfast e.g. fruit or a greater selection of pastries but what we had was tasty and fresh. Covid restrictions being managed well Antonietta and the staff are very friendly and helped us with directions and public transport queries. Service was great Would definitely recommend this place for a short stay at a more than reasonable cost Thank you
So Cool Hostel Porto
3.9/525 Reviews
The treatment I received at this hostel was despicable, unreasonable and hostile. My flight was delayed for 5 hours and whilst in airport I received a very encouraging email from 'so cool' explaining reception closes at 9pm and if I haven't checked in by then I would have to wait to the morning. Having found somewhere else to stay for that night, I turned up at this hostel the next morning, the rigid lady at reception simply wasn't interested or concerned in the least of my predicament and informed me I was a ”no show” and my room was gone for the whole 3 nights I'd booked. I asked for a partial refund for the further 2 nights as I was now having to find somewhere else to stay and would have to pay top price, she was not interested to know this and told me there would be no refund and no room. Whilst I understand policies are policies I think a bit of allowance for unforeseen circumstances wouldn't go amiss. I had no control of my flight being delayed and had I not received the welcome text reminding me of reception opening hours I would have thought twice about contacting them, their communication was confusing and had mixed messages. More unforgivably is the attitude of the manager even when she knew I had nowhere to go and would need the partial refund to secure alternative accomodation, she was not losing any money and had sold my bed twice. I have used *********** for years to book hostels and I have never received such harsh heartless treatment. Whilst I get business is business, there's more to life than a computer database and rigid rules that don't allow for unforeseen circumstances. The rigid lady tried to tell me it was *********** who cancelled me but this was just a lie,. Thankfully the 'hostel Rosalina' saved my bacon and were a fantastic contrast to ”so cool's awful treatment. The receptionist was wonderful and helpful and her friendliness reassured me Porto was not full of heartless money grabbing robots. Avoid this hostel if you're not going to be there for 9pm or you have any chance of a flight delay. .
Hotel da Musica
4.4/543 Reviews
I had to arrive super late because of a flight delayed. I was welcome at 2 of the morning ING with a smile. The service was great. The room was beautiful and super clean and the breakfast was delicious . Overall excellent experience.
Casinhas No Carolina - Hostel
4.8/57 Reviews
It was a great experience.
Exe Essenzia Porto
4.3/574 Reviews
Comfortable rooms and location easy enough to get into all parts of the city using Uber, which are very reasonable and cost around 3 euros to the furthest point at the river. You could walk but my father has some mobility issues and the uber was much faster, allowing us to expore poroto without tiring from the walk into town. The hotel is kept well, is cosy and inviting once inside, dont be put off by the exterior. Rooms were very well designed for the price bracket. Attention to detail of items in the bathroom need to be addressed though. Soap dish was loose on the wall as was the faucet on the bathroom sink. Small details that bring an otherwise very nice room below its potential. Although a little firm for me, I still slept very well on the bed. No external noise heard and quiet and effective air conditioning. The safe was an issue for me. We had 2 rooms and the safe was not bolted into the wardrobe, you could remove the safe if you wanted to. This makes the safe redundant and concerned me. The front desk also do not have their own safe for guest valuables. However we had no issued and our belongings remained untouched. The hotels did lock our belongings into a storage room on our last day. I would definitely stay here again and I think this hotel offers both an element of luxury whilst remaining a mid priced option. The staff were also very helpful and attentive.
Hotel Vice-Rei
3.7/541 Reviews
The hotel is spacious, it has a room to watch TV and if you work, you can do it quietly, the Wi-Fi is not good, we were working, it disconnected us every so often. The breakfast is standard, the rooms were clean, big and the sound did not go through so much, it was possible to work quietly. The first day we had an inconvenience with the people at the hotel and the water, however it was an issue that could be fixed, although initially the person at the reception was not very cordial, they solved it, they even sent us water to our room and the following days yes he was very kind. The service was good in general, I would recommend staying there. Downstairs is a restaurant and bakery. It is about 25 minutes from the historic center on foot.

Frequently Asked Questions

Porto Travel Guide

If you want to stay at the best hotel in Porto, Trip.com is here to help! On Trip.com, it's easy to search for hotels in Porto. You can stay 3-5 days at hotels in Porto without running out of things to do. Porto is a city with tons of tourist attractions. You'll never want to leave!

Francisco Sá Carneiro Airport is the primary airport in Porto. If you don't want to take a flight, coming to Porto by train is a good choice as well.

Trip.com offers discounts of up to 20% on 633 boutique hotels in Porto. There are many well-known chain hotels in Porto. In Porto, chain hotels such as Ibis are one of the top choices among travelers. Hotels under the Ibis brand are a good choice. Hotel Aliados Porto is one of the most popular hotels in Porto. Many tourists also stay at Best Western Hotel Inca.

If you stay at a hotel in downtown Porto, nearby attractions like Parque da Cidade do Porto, House of Music can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Praia do Carneiro, Farol Molhe do Douro, Douro Valley. The most famous attractions locally are Calem, Cais da Ribeira, Ribeira Square. Commercial areas like Casa Oriental, Livraria Lello Book Store are ideal places to buy souvenirs.

Average Temperature

• January to March: 13.12°C during the day, 8.58°C at night

• April to June: 18.36°C during the day, 13.94°C at night

• July to September: 22.65°C during the day, 17.88°C at night

• October to December: 15.38°C during the day, 11.35°C at night

Average seasonal Rainfall

• Spring: 117.73 cm

• Summer: 82.37 cm

• Autumn: 41.73 cm

• Winter: 170.43 cm

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