Guest User
September 23, 2023
The scenic entrance and large spaces promise a lot, but the management of this hotel reveals unforgivable flaws. We begin with the information, upon request, that the restaurant is closed during this period (sic): for a structure located outside the town, a matter to be made clear from the moment of booking. Then, the rooms that do not correspond to those agreed upon, in the Art Nouveau building; it wouldn't be serious, if it weren't for the wifi not working, with the disarming response that "we know". Finally, when preparing the room, from a four star hotel we expect greater attention to detail, for example we expect there to be no shortage of soap on the sink. I would say there is a lot to improve!
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