Top 5-Star Hotels in Quito

My wife and I always stay overnight at the Wyndham when we arrive on a late flight to Quito after our travels. We live fairly close-by but we feel like we are extending our vacation for another night when we stay here. The hotel is beautiful and everyone we come into contact with is very nice and provides impeccable service.

First of all, the Hilton Colon - like most Hiltons outside the U.S. - is far superior to equivalent Hilton properties in the States. Relatively clean rooms (no stray hairs anywhere!), comfortable bed, great shower water pressure, clean towels, nice and cozy executive lounge, etc. The room, and the property in general, is dated but things mostly work as they should. In the Southwest facing ”executive” king room, and in the executive lounge, the views of the city are spectacular. Unfortunately, the ”free” breakfast buffet is slop, with the most atrocious coffee in Quito. The exception is the made-to-order egg station and the nice gentleman who expertly cooks them. Bring your own coffee from one of the countless cafes nearby and then order just the eggs and some toast. Or, better yet, get an authentic Ecuadorian breakfast elsewhere for just a few dollars. There was extensive road construction going on during my stay on Avenida Patria, which is the main road adjacent to the South side of the property. Very loud during the day, and bright spot-lights aimed at the hotel were left on during the night for some perplexing reason. Not the hotel's fault, of course - just something to be aware of if planning to stay here in the near future. Lastly, the front desk receptionists at this hotel reminded me of the female customs agents at Quito airport. Not friendly for sure, and rather stern. On the other hand, many other staff members, housekeeping in particular, were kind and helpful. Would I stay here again? I think so, once the road construction is completed.

My husband kept raving about this hotel. Ignore any negative reviews you might spot here. Front desk staff were attentive and pretty fluent in English (although it’s presumptive to expect that wherever we travel). The hotel is on a quiet street for Quito and had double-glazed windows (unusual in this temperate climate) so it was super quiet. I got there at night and closed the heavy drapes; only in the morning did I discover there were blackout shades, too — a nice touch. Abundant hot water (not always a given in Ecuador) and a spacious room. This hotel felt very luxurious to us. The pool and workout area, which we did not have time to use, was amazingly well appointed. Breakfast buffet was pretty varied and phenomenal as well. We felt pretty spoiled staying here. When we were there the English Ambassador and his entourage were also staying there, so I think it’s considered to be a pretty good place.

I highly recommend staying at the NH Quito hotel. The service is excellent and the food is of very good quality. Dinner-Chef Jonnathan personally serves guests at their table and all three meals during the week were excellent. The dedication and hard work of the entire staff is evident in the effort they put into making guests feel at home. The pillows are great and the room service is also very good.

We usually try to stay at Marriott properties when travelling as we know what we are likely to get and my Platinum Elite status normally brings some extras. We had arrived into Quito on a late flight so it was around 1am when we were checking in - quite a simple process and the receptionist gave us a quick rundown on the hotels facilities before we went up to our room. The room and bathroom were reasonably spacious and were fine for the 2 nights we stayed. The bed was especially comfortable. Breakfast was a good selection on the ground floor with an egg station to go with a cooked breakfast. Unfortunately they hadn’t switched on the electric warming plate under the sausage and bacon so it was cold which took away the pleasure somewhat. They do have a lounge available to those on the club floors and Platinum members but the receptionist hadn’t given us the correct keycard so had to change it before we could enter. A few snacks and drinks available in the afternoon and 2 or 3 cooked items in the evening. We didn’t eat dinner in their restaurant as they are a number of other restaurants nearby. Overall a good stay with room for some improvement.

High quality hotel with grand look to interior. Nice facilities; the indoor pool was decent size and warm. Cute little outside pool is joined to it for nice weather. Good size gym. Bar area is smart and comfortable. Enjoyable bar menu. Mega pizza. Restaurant nearby. Breakfast room smart and well laid out. Excellent selection of continental options alongside cooked food made to order at the kitchen. Lots to fill you up on a day out. Room was nice and big. Do miss a carpet in a room like this but it is well styled and has all you need. Bed massive with good solid mattress. Took me a while to workout the black out blind control as there are no traditional curtains. Clean big bathroom with two basins and good size walk in shower. Easy to use safe and quality coffee making facilities. Good location for a few restaurants and spotted a bar too. Supermarket up the road. Some rooms have nice views of the surrounding hills. Finally pleasant staff who are always there to help. Bar staff were great.

We spent two days in Quito following our Galapagos cruise and booked this very expensive hotel as a splurge to end our vacation. On the plus side, it is very beautifully decorated, our room was quite large and there were lots of fluffy towels and nice toiletries. We received a bottle of wine and some chocolate when we checked in, and the people at the front desk were very nice. But the negatives certainly overshadowed the positives, considering how much we paid for the room. The air conditioner was barely adequate, although we turned it down as low as possible, so we spent two uncomfortable nights. One of the main reasons for booking the hotel was to eat in their lovely restaurant, We even thought we made a reservation for our first night. However. when we checked in , we discovered that the restaurant had been closed for months and the only available restaurant was little better than a coffee shop, although they did serve dinners. The breakfast that was included in the room rate was very limited, with most of the other offerings an additional cost. Even at more modest hotels, we have enjoyed very nice buffets with many choices, but not at this hotel. And finally, our trip ended on a very negative note. The hotel is on a pedestrian street so we, with all of our luggage, walked to the corner with the bellman to meet our car. He didn't have a cart so we carried everything. While we were standing there someone took one of our bags, unfortunately the one with the presents we were bringing home to our family. The hotel never bothered to get in touch with me afterwards, although I guess technically it was not entirely their fault, even though they walk guests to the corner on a regular basis. But an expression of regret would have been appropriate and much appreciated. I really intended to give the hotel a “poor” rating, but decided in the end for “average” but only because the people at the front desk were so pleasant. But we would never recommend this hotel to anyone.

The hotel facilities are new, the room has a good view, and the snow-capped mountains can be seen from the large flat windows. The hotel also has a swimming pool and jacuzzi. The service staff is attentive. The free shuttle to and from the airport is also provided. The breakfast is also very hearty and I am satisfied with my stay.

Fabulous in every way! The staff is fantastic from servers to reception to housekeeping. The rooms are very comfy and the breakfast is delicious! We were only there for a short pre cruise stay but I would go back in a heartbeat. We also had an amazing dinner in the South American restaurant. I will write a separate review

The courtesy of the staff really stood out to me. Everyone was friendly, helpful and pleasant. It was a refreshing place to stay on my return trip to the United States. From when the moment we got off the plane we were greeted at a holiday inn staff member and helped direct us to our shuttle. Getting off a plane in a foreign country is disorienting, and this was super helpful. The room had everything I needed for a comfortable nights stay, and coffee in the room was a nice way to wake up. I highly recommend this holiday inn.