Arrived late and for that reason did a self check-in and digital key, which worked very well. But it was so late, we didn't want to call the front desk to complain about the room. To be frank, I don't know how this hotel has gotten glowing ratings. When I saw the king bed with only two small, very lumpy and misshapen pillows, I wondered how they could possibly set a room like this and be proud of it. Nevermind the waterproof zipped mattress pad which was very uncomfortable and created staticky sheets. In the room itself, there was a kitchenette with dishes, coffeepot, micro and apartment sized fridge. Convenient if you were traveling with kids or staying for a few days. Not sure why you would need or want to. The room itself was tired. Chipped lampshades with peeling plastic. Wallpaper with dings. A curtain to separate the (well-used)loveseat/TV area from the bed. The ”vanity” in the bathroom -- newer countertop and sink, but the wood ”cabinetry” under sink was chipped and crooked and made the whole bathroom look run down. Only one bar of soap, no other toiletries. Then the shower --metal framing and just looked grungy. Did not even use it. I appreciate the idea of shared wall-pump toiletries to cut down on plastic waste, but just doesn't feel sanitary. This hotel was also right on a very busy thoroughfare and seemed popular with travelers -- which may explain why people were wide awake and stomping around upstairs at 2AM. Includes breakfast but we did not stay for it. Looked very basic (cereal, baked goods). Would not stay again.
101 Reviews