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Top rated hotels in Romford

Premier Inn London Romford (Mercury Gardens)
3/541 Reviews
We had booked 2 rooms and had requested that the two rooms were near each other and as we had a newborn baby with us, we asked to be either on the ground floor or any floor in the main building as there is a lift there. We were given first floor rooms where there wasn't a lift. After a while they exchanged our rooms to the 1st floor in the main building that had a lift. When we got into our room the toilet would not flush as it seemed to be blocked. I reported this to reception as was told ”there's nothing we can do about it???” Is there no maintenance staff in this hotel? I asked for a plunger and told them I would fix it myself. The next day I once again requested a plunger as I heard nothing from reception. I was then told that they couldn't find one and that ”they were going to ask in the bar if they had a plunger” Once again, I heard nothing!! On the third day of my stay (after having to go down to the bar to use a bathroom or use my daughter's room who stayed in another room) I decided to go and buy a plunger and fix the issue myself. I have NEVER stayed in such a despicable hotel in my entire life. As I said, I have always stayed in this hotel but after this experience I'll never stay here again. I should have read all the previous reviews that have stated that the hotel has gone from bad to worse in the recent months. On 2 of the days that we stayed the breakfast came out cold and the poached eggs were basically boiled eggs. The bacon was rock hard and the black pudding tasted like someone spilt an entire container of salt on it. The bar closed as 10pm on the Friday night and 9om on the Sunday night? I was told by the staff this was due to understaffing? My daughter requested her room to be cleaned on the Sunday (requested by 10am) and when we got back that evening nothing had been cleaned (only a new sheet draped over the chair) The bins were not emptied and the new sheet didn't fit so they had to sleep on the bare mattress. As we were travelling with a newborn baby, we requested a cot when booking the hotel. After checking in we had to request 4 times at reception for the cot as it wasn't in the room. The cot finally arrived late that evening

Frequently Asked Questions

  • What are the popular hotels with Breakfast in Romford?

    Whether you are travelling to Romford for business or tourism, Spark by Hilton London Romford is a preferred hotel.

  • How much is the average rate for hotels with Breakfast in Romford?

    For hotels with Breakfast in Romford, the average price on weekdays is €186, and the average price on weekends (Friday–Saturday) is €172.

  • What promotions are available for hotels with Breakfast in Romford?

    Trip.com provides various promotions and discounts for users all year round. You can check the promotions page to see what promotions are available on Trip.com.

Local Travel Info

Number of Hotels8
Number of Reviews136
Highest Price€1,184
Lowest Price€53
Average Price (Weekdays)€186
Average Price (Weekends)€172